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Update is stuck

Discussion in 'Windows 10' started by jshaw42, 2018/10/03.

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  1. 2018/10/03
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    I have been trying to update my PC and have been getting "pending download" messages for about a week now. I found that one could download Windows 10 update assist to ge things going. Well, I downloaded it and started it this morning around 10 am. It is now 5 pm and assist is stuck on 99% complete. Is this normal?
     
    jshaw42,
    #1
  2. 2018/10/03
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Have you tried a Restart?
    Not a Shutdown.
     
    retiredlearner,
    #2


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  4. 2018/10/04
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #3
  5. 2018/10/04
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    Yes, I have restarted twice. It is now 8:30 am on day 2.

    I ran the trouble shooter before, but will do that now.

    OK I ran troubleshoot and still get the download pending message.
     
    jshaw42,
    #4
  6. 2018/10/04
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    How do I insert a picture from my laptop here? It asks for a URL for the picture,
     
    jshaw42,
    #5
  7. 2018/10/04
    Arie

    Arie Administrator Administrator Staff

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    You just drop the image in the reply box ;)
     
    Arie,
    #6
  8. 2018/10/04
    Arie

    Arie Administrator Administrator Staff

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    Identify the update that is not working, Try downloading the standalone version of the update from the Microsoft Update Catalog
     
    Arie,
    #7
  9. 2018/10/04
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    Please forgive my ignorant naivte, but I can't seem to grasp this. I have triedk copy/paste with no success. I have tried highlighting and dragging with no success. What am I missing?
     
    jshaw42,
    #8
  10. 2018/10/04
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    When I ran assist, I got the message that I was running version 1803 and should update to 1809. Then I clicked update and that is when everything hung up again.
     
    jshaw42,
    #9
  11. 2018/10/04
    Arie

    Arie Administrator Administrator Staff

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    My PC is running 1709, but the troubleshooter doesn't tell me to update... I wouldn't. So is it the update to 1809? If yes, I would hide the update for now, and try again in a few months...
     
    Arie,
    #10
  12. 2018/10/04
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    It wasn't troubleshooter, but Windows 10 update assist that told me to update to 1809. However, I am taking your advice to delay updating for a while. Thanks for your contributions.
     
    jshaw42,
    #11
  13. 2018/10/04
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #12
  14. 2018/10/05
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    Thank you, once again. I joined some time ago and just haven't had a need to ask for help for some time since I find answers here. I am a bit of a naive user and not a well informed IT. Perhaps someday I will be more able to contribute.
     
    jshaw42,
    #13
  15. 2018/10/05
    Arie

    Arie Administrator Administrator Staff

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    No problem ;)
     
    Arie,
    #14
  16. 2018/10/05
    Arie

    Arie Administrator Administrator Staff

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    You are eligible to post images...
     
    Arie,
    #15
  17. 2018/10/06
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    Thanks. I just got a new desktop, so I may be here a few times
     
    jshaw42,
    #16
  18. 2018/10/16
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    He's baaaccck. I tried the update on my laptop again last night. The first thing I saw was:
    2018-10 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4462919)
    STATUS: Pending download
    I ran the trouble shooter, which had no affect.
    I ran the Windows 10 update assist, which took a very long time, in fact, the entire game time last night (go pack go). It got to 97% by bed time, so I left it on over night. This morning it was stuck at 99%. I rebooted and opened settings. Here is the latest showing:
    Pending.jpg
     
    jshaw42,
    #17
  19. 2018/10/16
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #18
  20. 2018/10/16
    jshaw42

    jshaw42 Well-Known Member Thread Starter

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    Thanks for your help and patience, Arie. I may give that a try. But, first, here`s what I have:
    Laptop Version: 1803 (OS Build 17134.286)
    Desktop Version: 1803 (OS Build 17134.345)
    As a neo, I wanted to get the two to match. Is that unreasonable? Should I just leave things alone since the laptop is operating well?
     
    jshaw42,
    #19
  21. 2018/10/16
    Arie

    Arie Administrator Administrator Staff

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    Once I tried to force 1709 on my PC, it was a disaster. When I got it offered automatically by WU some 10 months later, the update went just fine.

    My PC is pretty old (2009 build)...

    So I would just leave it up to WU to update.
     
    Arie,
    #20
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