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Resolved Window 10 backups failure.

Discussion in 'Windows 10' started by BobbyScot, 2018/10/13.

  1. 2018/10/13
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Windows Backups fail to completely save, shows error 0x80070013. What does this error read? and can it be rectified? Any help on this error will be most appreciated. Thanks..
     
  2. 2018/10/15
    Arie

    Arie Administrator Administrator Staff

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    0x80070013 is normally listed as "media is write protected", so you need to make sure you have the right permissions on your backup media.

    To see your permissions, right click the media (drive, folder or file), click on Properties, and select the Security tab.
    On the Security tab, click the Advanced button.
    Select Change next to Owner at the top of the new window that opened.
    Type in your account name in the lower box (labeled Enter the object name to select) and click the button Check Names.
    Select your account name and click OK.
    Below Owner check the box next to Replace owner on subcontainers and objects and press OK.
    Select your account name under Groups or user names and check the Full Control box.
    Select OK to change ownership.

    See if this fixes your backup issues.
     
    Arie,
    #2

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  4. 2018/10/15
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Arie, my sincere thanks for your help. I have never carried out the procedure before and would certainly appreciate your further help. Did you mean to open the hard drive that contains Windows 10 backups? I did carried out procedure using the HD with backup saved.
    Window that opened:

    Select User or Group:
    Select this object type: [Object types].
    [User, Group or Built in Security principal ]
    From this Location.
    [DeskTop - Qmaspp5R ] [Locations ]
    Enter the Object name to select (examples)
    [ ] [Check Names]
    [Advanced]
    [OK] [Cancel]

    My clicking the Backup HD shows:
    Allow Administrators (DeskTop Q) Full Control
    Allow System Full Control
    Allow Authenticated Users Modify
    Allow Users (Desk - QMASP5R Modify Read & Execute

    I am rather hesitant in changing any of the above without further guidance. Bobby.
     
  5. 2018/10/16
    Arie

    Arie Administrator Administrator Staff

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    This has been mentioned in relation to the 1809 update and Windows Backup as a fix that works.

    I did not run into this problem, since my main PC is only running ver 1709 (and then I don't user Windows Backup either).

    So as noted above perform these steps (make a note of the current owner so you could revert back):

    Select the folder (or drive if you have the backup in the root of the drive) where you make your backups, click on Properties, and select the Security tab.
    On the Security tab, click the Advanced button.
    upload_2018-10-16_11-27-5.png

    Select Change next to Owner at the top of the new window that opened.

    upload_2018-10-16_11-28-38.png

    Type in your account name in the lower box (labeled Enter the object name to select) and click the button Check Names.
    upload_2018-10-16_11-30-5.png

    Select your account name and click OK.

    upload_2018-10-16_11-30-47.png


    Below Owner check the box next to Replace owner on subcontainers and objects and at the bottom check the box Replace all child object permission..... press OK.

    upload_2018-10-16_11-42-20.png

    Select your account name under Groups or user names, click Edit and check the Full Control box.
    upload_2018-10-16_11-45-18.png

    upload_2018-10-16_11-46-28.png

    Select OK (2x) to change ownership.

    Now see if Windows Backup works again...
     
    Arie,
    #4
  6. 2018/10/16
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Arie, indebted to you for sending of the above steps, most appreciated Checked Microsoft Support site and it showed:
    Microsoft have said if History turned on, Windows Backups will not complete to, showing an error. Windows backup is being "deprecated", and now should use Third Parties software for all Backups. I thought this maybe of interest. Bobby.
     
  7. 2018/10/16
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Arie, carried out steps given by you, results was different. Owner [ S-1-5-21- ………………….] change was clicked and I entered my account name and saved. Click OK OK and showed procedure was unsuccessful. History was turned off, and carried out another backup, this showed again "Backup did not complete successfully".
     
  8. 2018/10/16
    Arie

    Arie Administrator Administrator Staff

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    Try setting up a new backup task, but yea, I wouldn't rely on MS backup either and invest in a 3rd party solution.
     
    Arie,
    #7
  9. 2018/10/16
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Arie, very strange happening when started computer this evening, a screen that I have never incurred before, the removing of the latest Updates. Taken a chance and carried on. What other nasties are in store? Can you suggest a descent Backup program that is only backup and no extra workings, thank you, Bobby.
     
  10. 2018/10/16
    PeteC

    PeteC SuperGeek Staff

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    Since it's release some 10 -15years ago I have used SynchbackSE to back up my data at intervals ranging from every 30 minutes to daily or weekly. There is a free version of Synchback which will do everything you want in terms of data backup and can be configured to run on a schedule or manually. Important to note that for scheduled backups the drive on which the backup is to be made is powered up. So if you are backing up to a separate drive within the computer the backup may be scheduled as the drive will be running. If you back up to an external drive scheduling will only work if the drive is plugged in and powered up at the scheduled time but equally well can be initiated manually (not on a schedule) at a time convenient to you when the external drive is fired up.

    I choose to mirror the data on the source drive to the back up drive - files that are on the source drive but not on the backup drive will be copied across be they new files or modified versions of existing files - files which are on the backup drive but no longer on the source drive will be deleted.

    Be aware that this software is designed to backup data only - it does NOT and cannot make a copy of your C drive - to do this you require imaging software such as Acronis which I also use on a twice weekly basis.
     
  11. 2018/10/16
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    PeteC, thank you for response, appreciated. I will certainly try your suggested Backup software. I need a Backup of my Windows OS, as when computer requires to be restored to an earlier date, when things go pear shape on C drive. All other software are kept on two separate HDs. Tried Acronis, but I could not accustomed myself in the workings of this software.
     
  12. 2018/10/17
    PeteC

    PeteC SuperGeek Staff

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    As noted in my previous post Synchback is for DATA ONLY - if you want to image your OS drive you will need to use imaging software such as Acronis. I'm sure that there are many others, but I have only used Acronis.
     
  13. 2018/10/17
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    PeteC, Sychback appears to be a substantiate backup software, but find it rather hard to follow and setup (my old brain appears to be rapidly slowing down). What I did carry out, resulted in caption showing 81 files could not be saved. I need to backup Windows on C drive to external HD D. I have all software on C drive, saved as backups on two external HD's.
     
  14. 2018/10/17
    PeteC

    PeteC SuperGeek Staff

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    As I have posted before that Synchback is for the backup of data files only and cannot backup your entire Windows drive. Unless you use disk imaging software it is not possible to copy your Windows drive to a backup drive as many files are in use when the PC is booted up and cannot be copied. AFAIK Windows Backup effectively images your drive, i.e. creates a copy on another drive - internal or external.
    Would you clarify this statement please ....

    Do you mean that you have the software installations on C drive backed up as part of Windows Backup, i.e. contained in the disk image saved to your external drive?

    or

    Do you mean that you have the installation files for the software - the .exe files that you ran to install the software initially saved on C drive and backed up to your external drive?

    My feeling is that you are referring to the disk image produced by Windows Backup in which case Synchback is not an option. As I have already posted you need to use disk imaging software - you found Acronis difficult to use, but there are other options, none of which I have any experience of. FWIW here is one that I have heard of before, but it may be no more straightforward in use than Acronis ...

    Macrium Reflect 7
     
  15. 2018/10/17
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    PeteC, What is needed is a Backup software to take the place of Windows Backup/Restore. At present Windows Backup appears unable to copy all files and states the backup was unable to complete backup, option to change settings or backup again, this proves negative..
     
  16. 2018/10/17
    PeteC

    PeteC SuperGeek Staff

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    As I have already posted you need to use third party disk imaging software as an alternative to Windows Backup to create a disk image. An image backup copies everything on your drive, including partitions and the boot sector. It’s the only way to back up your Windows installation properly, with all of your programs and settings. I assume that this is what you want to do.
     
  17. 2018/10/17
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    PeteC, it is indeed what I need, a Third Party Backup with the least gimmicks. Any suggestions?
     
  18. 2018/10/17
    PeteC

    PeteC SuperGeek Staff

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    As I posted earlier in this thread I use Acronis with which you have had difficulties in the past and have no experience of similar software. However I did point you to Macrium Reflect 7.
     
  19. 2018/10/17
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    PeteC, indeed you did mention Macrium software, but I have taken note and downloaded it for me to try. My thanks for help that you have given me.
     
  20. 2018/10/18
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    PeteC, tried out Macrium, it too showed unable to backup 81 files. I am beginning to think, there is an error somewhere within my set up, as now three different backup programs, each show the same error of not completing the backups. Thinking back, that this error has plagued for some time over two separate computers, and OS Windows 7 and 10.
     
  21. 2018/10/19
    PeteC

    PeteC SuperGeek Staff

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    Did Macrium give any details of the 81 files which it failed to backup? If it did post a couple of examples here.

    The fact that this issue has been noted on 2 computers suggests that the destination drive may be the source of the problem.

    Is the external drive on which you are saving the image formatted NTFS rather than FAT32? If it is formatted FAT32 it will only accept files less than 4GB.
     

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