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Resolved Office 365 Exchange Mail & Outlook

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by cspgsl, 2018/01/30.

  1. 2018/01/30
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I have installed Office 365 in an with office 5 users. All are on Business Essentials subscriptions with exchange email.

    The issue I am running into is Outlook 2016 is critically slow to load and sync with MS Exchange. As suggested by MS, I have recreated the profiles more than twice on each machine - all running Win 10 fully up to date - but it hasn't made any difference.

    I created one of the profiles on my own office computer (in my office, not theirs) and the profile loads instantly as one would expect. This led me to think it's a network issue in their office.

    Looking at their network I see that each machine has "Use the following DNS server addresses" instead of Obtain DNS automatically (see attached). I changed that to Obtain DNS automatically but it didn't make a difference, even after restarting everything including the modem and switch.

    Nobody in the office remembers why that was set up that way and I am not networking smart enough to know why, however when I remove the settings, everything still works as far as being connected to the internet and other office devices.

    I am thinking it is the switch but that is where I cannot go further.

    It would be most appreciated if anyone shed some light on this situation for me. Thanks
     

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  2. 2018/02/26
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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