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Resolved [Quicken 2007 error: Online setup information is missing]

Discussion in 'Other PC Software' started by larsonjean, 2017/08/23.

  1. 2017/08/23
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    For many years I have been using Quicken. I do not use it with any connection to my bank but only to keep my budget working properly. Lately I have been having a problem when I try to open it. I get this message:

    "Online setup information is missing. Please visit Quicken 2017: Personal Finance, Money Management, Budgeting to see if this is a server related issue, or try reinstalling Quicken to resolve the issue."

    I have tried reinstalling Quicken from the original CD with no help. I have tried to turn off different things in the task manager but no luck.

    Then all of a sudden I am able to launch Quicken with no problem. I would like to know how I can keep this from happening. I really do not want to upgrade Quicken as I am very happy with what I have.

    Thank you for any help you can provide.

    Jean
     
    larsonjean,
    #1
  2. 2017/08/23
    TonyT

    TonyT SuperGeek Staff

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    This message is apparently related to an online account you have, had, or maybe never had. Possibly at one time you did setup quicken with one of your online bank accounts and never use it, or the bank changed the way it works with quicken, etc. Try googling something like "use quicken without online account" or similar. Possible the built in Help details how to remove accounts or similar.
     
    TonyT,
    #2


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  4. 2017/08/23
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    Ok, I did delete an old bank account that I never use anymore.

    I'll give it a couple of days to see if I have the same problem and will get back to you. Thank you for your help.
     
    larsonjean,
    #3
  5. 2017/08/25
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    Thank you for your help. All seems to be working well.
     
    larsonjean,
    #4
  6. 2017/08/25
    TonyT

    TonyT SuperGeek Staff

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    Well done!
     
    TonyT,
    #5

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