Resolved Can printer lost its queue jobs

Hi fellow members

I have a few users in LAN each sending reports to a common network printer (ie not shared printer or each pc has their own direct port connection to the common network printer).

I presume that printer will queue all the work coming in from all pc. But some how some reports are not printed when the volume of printing becomes congested.

Questions

1. Can the printer ignore what is sent to it print?
2. Is there a better way to make sure that the print jobs are handled. I am thinking if all pc goes to a shared printer in one pc, this may not occur. Is
   this so?

 

The print server is supposed to manage this. Assuming these print jobs are not stuck in the queues as Tony mentioned, the server could be overwhelmed. But the user should get a memory overflow or out of memory error back for that.

How many people are sharing this networked printer? And are you using the printer's internal print server, or another such as a router?

I agree that sharing from a single computer would be even slower, unless that computer is dedicated for use only as a print server. Then that computer should have plenty of memory to buffer the print jobs without losing them, or slowing down the print jobs.

Note that some printers allow you to add more memory too which allows it to download more and/or bigger print jobs more quickly. Check your printer manual.

 

Thanks guys, some things to chew,

To clarify some questions that may be of help in your help.

• Each printer print ok from each pc own dedicated printer driver directly ported to the IP address (no shared printer being used)
• I don't think user even check if their printer on the tabloid has any job on queue, it could be a human error too.
• The doc to be printed is small thus extremely fast, so each queue should be over in seconds.
• The number of users using the network printer is 3, the printer is connected via a router with a fixed IP address.

 

Sorry Tony, the brand info is useless they are generic printer from China. For its price it does a fantastic job, effectively very fast. Thank you for keep at it.

 

The model number nos is POS-80C or CP-Q3BC, brand just a paper sticker, some OEM product for some marketing company.

 

Yes sir for POS

 

My friend. the local agent knows only keep pushing away saying "it is a programming matter". I will try to see if there any firmware updates. You are persistent guy who want to solve problems, indeed. THANKS.