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Solved Random clicking sound and heavy HD use at time's

Discussion in 'Malware and Virus Removal' started by indynick, 2016/10/25.

  1. 2016/10/27
    indynick

    indynick Member Thread Starter

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    Sophos looks like its looping alot, checking files its checked before and just taking a VERY VERY long time i don't know if im able to finish it. But its still scanning im just waiting.
     
  2. 2016/10/27
    indynick

    indynick Member Thread Starter

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    Also doesn't bring me much hope when the progress bar hasn't moved from 2% after 4-5 hours.
     

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  4. 2016/10/27
    broni

    broni Moderator Malware Analyst

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    Try this one...

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Under "ESET Online Scanner" click on "Scan now" button.
    • It'll download small file "esetonlinescanner_enu.exe ".
    • Double click on downloaded file.
    • Click on Accept button.
    • Checkmark "Disable detection of potentially unwanted applications ".
    • Click Scan
    • Accept any security warnings from your browser.
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
     
  5. 2016/10/27
    indynick

    indynick Member Thread Starter

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    gotcha
     
  6. 2016/10/28
    indynick

    indynick Member Thread Starter

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    We got a no threats found from ESET.
     
  7. 2016/10/28
    broni

    broni Moderator Malware Analyst

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    [​IMG] Update Adobe Reader

    You can download it from Adobe Acrobat Reader DC Install for all versions
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop Album Starter Edition.

    [​IMG] Update your Java version here: Java Downloads for All Operating Systems
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    ========================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - Keep your Firefox healthy with a quick checkup
    other browsers: Qualys BrowserCheck (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): Safe Web Search and Secure Browsing | WOT (Web of Trust). It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): Personal Software Inspector. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: How did I get infected? - Anti-Virus, Anti-Malware, and Privacy Software
    Simple and easy ways to keep your computer safe and secure on the Internet: Simple and easy ways to keep your computer safe and secure on the Internet
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software

    12. Please, let me know, how your computer is doing.
     
  8. 2016/10/28
    indynick

    indynick Member Thread Starter

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    Well i haven't heard the clicking sound in awhile, but my HDD not lighting up anymore and everything seems AOK. the clicking sound could just be Mcafee security center i saw a thread with the same issue.
     
  9. 2016/10/28
    broni

    broni Moderator Malware Analyst

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    Yes, I just recalled that.

    Good luck and stay safe :)
     
  10. 2016/10/28
    indynick

    indynick Member Thread Starter

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    Thanks chief.
     
  11. 2016/10/28
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]
     

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