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IE Will Not Install

Discussion in 'Internet Explorer & Microsoft Edge' started by triplejjjay, 2003/01/09.

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  1. 2003/01/10
    Alice

    Alice Banned

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    Hi Steve,

    I haven't been on IBM's forums for a long time. Nice of you to remember me.

    I don't think that WinZip is the problem.

    NetZip? I don't know.

    I would uninstall Smart Download to start.
     
    Last edited: 2003/01/10
  2. 2003/01/10
    triplejjjay

    triplejjjay Inactive Thread Starter

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    O.K., I uninstalled NS SmartDownload, and tried again to initiate the IE5.exe file to begin IE download, (while connected to the Internet), accepted the liscence agreement, initialization began, and the same message came up as previous.

    Don't give up guys!

    Thanks, Steve.
     

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  4. 2003/01/11
    Alice

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    -If possible, try getting ahold of a CD-Rom with a full version of Internet Explorer 5.xx so that you do not need to download components. Internet Service Providers used to offer these. Check with your ISP to see if they can send you one. If that's not possible then next I would try to uninstall Netzip and remove any remaining netzip files.

    If you have already tried uninstalling Netzip in Add/Remove programs:

    Delete (or rename) any remaining netzip files including any Netscape plugin for netzip. According to what I found, the most important file to delete would be the netzip plugin NPNETZIP.DLL
    (may be in either Internet Explorer Plugins OR Netscape Plugins folder or both).

    Below is some information I found with a groups.google search:

    =============copy/paste=========================

    From: anthonyj@softwarebuilders.com (anthonyj@softwarebuilders.com)
    Subject: Re: How do I FULLY remove Netzip!
    Newsgroups: comp.os.ms-windows.apps.utilities.win95
    Date: 1999/02/02

    In article <36A37A8E.ED67B079@fh-harz.de>,
    Steffen Flemming <u14183@fh-harz.de> wrote:
    > have you tryed to delete in the registry every key containing netzip and
    > have you tryed to delete the netzip assignment from netscapes helper or
    > application section ?

    Actually, if you're having difficulty removing NetZIP from your system, this
    won't work, since NetZIP is a plug-in, and is not listed as a "helper
    application ".

    The fix depends on your browser, and on how you uninstalled NetZIP from your
    system. If you have NetZIP 6.3 or 6.5 and uninstalled NetZIP using
    "Add/Remove" programs or the "Uninstall NetZIP" option on the Start Menu,
    everything SHOULD have been removed (with a couple of possible exceptions).

    If you added browsers while you had NetZIP installed, then NetZIP may have
    left a .dll file or two laying about your system (this is a known bug, and we
    are working on the fix for this).

    All users: Click on the Start button, choose "Find" and "Files or
    Folders... ". Make sure that the dialog is configured to search all local
    harddrives. Type "NPNETZIP.DLL" into the "Named:" field, and click the "Find
    Now" button. When your Windows stops searching your drive(s), right click on
    each file listed in the lower section and delete it.

    Internet Explorer users: If your browser is unable to download .exe and .zip
    files, you will have to edit the registry entries which tell IE to use the
    nonexistant NPNETZIP.DLL.

    DISCLAIMER: Editing the registry incorrectly can have adverse or disastrous
    results and can leave your system in an unusable state. ALWAYS USE EXTREME
    CAUTION WHEN EDITING REGISTRY ENTRIES.

    * Click on the Start button, choose "Run" and type "REGEDIT ". * Click on the
    "+" next to the registry key which reads "HKEY_LOCAL_MACHINE" * From the
    resulting tree, click on the "+" next to the registrry key which reads
    "SOFTWARE ". * From the resulting tree, click on the "+" next to the registry
    key which reads "Microsoft" * From the resulting tree, click on the "+" next
    to the registry key which reads "Internet Explorer" * From the resulting
    tree, click on the KEYNAME of the registry key which reads "Plugins" * Right
    click on that key, and choose "Delete" * Click "Yes" * Close Regedit

    Internet Explorer will regenerate the "Plugins" key to match any plugins you
    currently have installed, so no other products will be affected by this
    procedure.

    Hope this helps!

    Anthony Jenkins
    anthonyj@netzip.com
     
  5. 2003/01/11
    triplejjjay

    triplejjjay Inactive Thread Starter

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    NetZip

    Thanks Alice,

    NetZip does not show up in Add/Remove Programs, and I'm not comfortable with working in the registry.
    I was thinking the same as you though, about trying to find IE5 on cd somewhere, and will try my ISP. I have also been searching for another download site that might have a full version of IE5, where I could just download to my hard drive and then install after. Is this a possibility?

    Thanks for now,

    Steve.
     
  6. 2003/01/11
    Alice

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  7. 2003/01/12
    triplejjjay

    triplejjjay Inactive Thread Starter

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    EXCELLENT!!!

    Thanks Alice, I will do the full download and install, I think this is going to work!

    Anyone have any recommendations as to whether I should go with IE 5.01, or 5.5 - any known bugs or issues with either, or advantages of one over the other.

    Thank you,

    Steve.
     
  8. 2003/01/12
    Alice

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    If you just want to get a recent version of IE installed because another program requires it, I would go with IE5.01sp2.

    IE5.5sp2 is needed if you want to install the latest security updates but it doesn't support Netscape-style plugins which can cause problems if you have an older version of quicktime installed, for example.
     
    Last edited: 2003/01/12
  9. 2003/01/12
    triplejjjay

    triplejjjay Inactive Thread Starter

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    Thanks, Alice

    That's exactly what I wanted to know. I will download IE 5.01 from the site you provided and attempt to install.

    I'll let you know how it goes. Thanks to you and markp62 for your help up until now. This site is great!

    Steve
     
  10. 2003/01/13
    Alice

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    I'll keep my fingers crossed :)
     
  11. 2003/01/13
    BillyBob Lifetime Subscription

    BillyBob Inactive

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    I was just going over this post quickly and saw a few possibilities and/or wild guesses.

    #1 I believe Win95 is being used.

    #2 IE 4 was an intergrated part of 95. It was not until IE 5 ( I think ) that IE started being separated from the OS.

    #3 So, for a wild guess on my part I believe the problem may well be with Win95 itself. If IE ( 3 or 4) was removed it may have taken some required files with it.

    Just thinkng in print.
    BillyBob

    PS
    Suggestion. Upgrade to at least Win98 Second Edition.

    BB
     
    Last edited: 2003/01/13
  12. 2003/01/13
    Alice

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    Hi BillyBob!

    I was also thinking possibly the IE Eradicator was part of the problem. From what I've gathered in this thread, though, Steve was never able to install IE4 or higher so that the only version of IE that he uninstalled or "eradicated" was Internet Explorer 3.xx
    which itself was uninstallable from Add/Remove Programs in Windows95 (at least in my case).

    In my own case I installed IE 5.5 directly over IE3.02, using a CD-Rom, so I didn't need to be connected to the internet.. All I did was delete the cookies and cache contents and close all programs before installing. My notes are here:
    http://home.att.net/~wymette/programs/IE5notes.txt

    (I assume Steve has already read them)

    Let's hope the IE5.01sp2 direct download solves Steve'e problem!
     
    Last edited: 2003/01/13
  13. 2003/01/13
    BillyBob Lifetime Subscription

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    I still believe the MAIN problem is in the OS itself.

    From the original post ;

    IE stopped functioning somewhere along the line. Was not concerned at the time since not using. Lately though, I installed a burner that came with EZ CD Creator software, that requires IE before it will install, as well as some other software that I have been unable to install due to IE requirements. Ver. 4.0 of IE is included with EZ CD, but it will not load - get error message. I uninstalled inoperable IE 3.02, thinking this might help - still no luck. I tried installing another version of IE from Microsoft Picture It! cd (version 4. something), and it would not install either. I found an old version of IE 3.02, and tried reinstalling it. It did install but was inoperable - wouldn't open up! I have tried downloading IE 5.01 and 5.5 from Microsoft website -

    To me these first words alone ( IE stopped functioning somewhere along the line ) indicate a corrupted Win95. In Win95 the OS and IE were tied together very tightly.

    From Alice
    Was IE operable at the time ?

    I also did the same with IE5. But IE ( whatever version ) was operable at the time.

    I read is as Steve having tired that already from a couple of different CDs.

    Again I suggest that Steve upgrade to at least Win98 SE and make life much easier for himself.

    Trying to put new hardware/software into an outdated ( and I believe corrupt in the first place ) OS is a useless waste of time.

    95 can be re-installed over itself. But if not done correctly it can make more problems than it fixes.

    BillyBob
     
    Last edited: 2003/01/13
  14. 2003/01/13
    triplejjjay

    triplejjjay Inactive Thread Starter

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    O.K. you guys are starting to worry me, I was really hoping this wouldn't come down to a complete 'restore' of my hard drive, as I've had to do this two or three times previously, and it is a lot of work. I have acquired a lot of upgrades and such along the way, as well as documents stored on the hard drive. What is this 'installing Win 95 on top of itself'?

    To answer some of your queries, I was having these problems before I uninstalled IE 3.02, (which wasn't working at the time), and before I applied IEradicator. Also, IE 3.02 was available in the Install/Uninstall Programs list, and that is how I deleted it.

    Anyway, I'm going to download IE 5.01 tonight, and try to install it - I'll let you know if it works.

    Thanks,

    Steve
     
    Last edited: 2003/01/13
  15. 2003/01/13
    Alice

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    Lets wait to see how the IE full download installs before worrying too much.

    BillyBob is right to be concerned, though, since in my case IE 3.02 was working at the time I installed IE5.5 - it just wasn't that useful because of all the javascript errors I was getting.

    To make sure it is not simply a shortcut problem, do a Find on iexplore.exe and try opening it directly, by double-clicking the file icon in the Find Window.
     
  16. 2003/01/13
    BillyBob Lifetime Subscription

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    Which version of 95 are we discussing ? 95, 95a ( patched 95) or 95b ( OSR2 non-retail ) Could make a difference.

    Leaning me further toward OS corruption.

    Alice

    Do you have the original 95 or 95b ( OSR2 ) ? They may behave quite differently.

    BillyBob
     
    Last edited: 2003/01/13
  17. 2003/01/13
    markp62

    markp62 Geek Member Alumni

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    That is when you reinstall windows, without formatting the hard drive. I see you mentioned 'restore', I take it you mean a Recovery CD and not windows install CD. These recovery CD's copy the window setup files into a folder at C:\Windows\Options\Cabs. If so, you can reinstall from there without losing your files or installed programs. However, 95 replaces updated files with it's install files. Updates will be needed to be done again. If reinstalling, make sure it is installing to the C:\Windows and not something like C:\Windows001 .
    You may need the Windows Product Key before running setup.
     
  18. 2003/01/13
    BillyBob Lifetime Subscription

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    The original Win95 will not do that unless you tell it NOT TO SAVE newer files.

    95b ( OSR2 ) will over write newer files IF INSTALLED FROM A DOS FLOPPY BOOT. And even with 95b ( OSR2 ) there are still several patches that need to be but in.

    I have ( or did have ) a link to the updated files. I will see if I cna find it and put it here.

    That is why I asked about which version of 95 is being used.

    That is where a re-install of the Original 95 will get ours butts in a jam if we are not careful.

    And yes, making sure it goes back into the existing Windows folder is something to watch for druing an overtop install. But that goes for any version re-install.


    Look here for 95 updates

    And make sure you get the proper set. and I believe they need to be installed in the order in which they are listed.

    I gotta check it and make sure it came out right.

    Back. and it looks OK.

    BillyBob
     
    Last edited: 2003/01/13
  19. 2003/01/14
    triplejjjay

    triplejjjay Inactive Thread Starter

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    WIN 95

    Hi Guys,

    Thanks for all the feedback, I have not had time to read it all thoroughly, but if the installation of IE 5.01 still does not work after the full download, I will be interested in how to reinstall my OS without a format of my hard drive, as you guys have been discussing. By the way, I have Windows 95b, so maybe you can start thinking about this possibility, because I'm beginning to think the IE install is not going to work. Regarding the 'restore' I mentioned, yes I do have a product recovery cd with all the original software, as well as a diagnostics cd.

    Thanks,

    Steve
     
    Last edited: 2003/01/14
  20. 2003/01/14
    BillyBob Lifetime Subscription

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    If I assume correctly that means you have an OEM ( Gateway, DEL, HP ) or similiar machine.

    If this is indeed true then you can count me out. Each and every one has their own way of doing things. And If I understand correctly how their recovery CD works it must be used with the ORIGINAL machine configureation. ( No changes ).

    And it may be that it has ( had ) a special ( and hidden ) partition on the HD with things that it needed ( and still may need ).

    If you have made changes in hardware and/or formated the HD, therein may lie some of the problem(s). The OS and/or Hardware may not be installed correctly. ( my thoughts from the beginning )

    Having 95b does help a little. But it still needs to be patched to make it Y2K compatable.

    Even the original 98 needs to be patched for Y2K compatability. ( via the Cust Svc Pack 1 )

    That is why I recommed nothing lower than Win98 SE.

    But one thought which I will not deem correct.

    On the CD or even somewhere on the HD there may be a folder containing the Windows setup files. I can not and will not say for sure but I believe the setup can be run from there. Only some one who is familiar with OEM machines can really answer that.

    BillyBob
     
    Last edited: 2003/01/14
  21. 2003/01/14
    Alice

    Alice Banned

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    I looked into reinstalling Win95B on my system using the C:\Windows\Options\Cabs.setup.exe but found out from research that it gets very complicated particularly if you have OSR2.1 (Win95B with the USB Supplement) so I wouldn't recomment trying it.

    As for the IBM Aptiva Product Recovery, sometimes a recovery without format is possible (depends on your Aptiva model). Sometimea a partial recovery is also possible. I've seen people recommend that you can recover JUST C:\Windows\System, then reinstall all your programs and updates. I wouldn't try it myself, except as a last resort.

    triplejjjay,

    Don't worry for now, just try the full IE5.01p2 download and see if it works.

    In case the size of the full IE5.01sp2 download is too much to handle you can also try a "download only" for IE5.01sp2 using the instructions here:
    http://windows.about.com/library/bl_iedownload_a.htm

    Select only the browser and any other components you want.

    More here:
    http://www.mvps.org/inetexplorer/answers4.htm#download_only
     
    Last edited: 2003/01/14
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