Trouble sending from OE 6

I recently made the error of installing Incredimail. Now that I have uninstalled it, every time I send a message from OE, it sits in my send box while my computer tries to connect. I receive this message: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?" Eventually, after about 90 seconds, the message is sent. This was not a problem before Incredimail.

I have a DSL connection and a home network with a Linksys router.

 

Hi Carol
Have you tried simply deleting your account and creating a new one under Outlook Express?

Daizy

 

Yes, Daizy, I did delete the account and create a new one. I also repaired IE Explorer and neither has helped.

 

Hi Carol
Then, as much as I hate to say it, it's time to give your ISP a call and have them walk you through it.

Daizy

 

Not them!

I sent them an e-mail several hours ago and have been waiting for a reply so that I could post you back with what I was told. So far I haven't heard back (which is unusual). In the meantime I set the server timeout to 2 minutes to avoid the irritating messages.

Thanks for you help, Daizy. I notice your posts frequently throughout the Win BBS and am amazed at your knowledge!

 

Hi again Carol
Thank you for the compliment. Though I seem to have missed with any help for you! Any chance that you've mistyped the incoming and outgoing server names?
You have to email for support? No phone support? Move to Alberta and get Shaw Cable. (Might be quicker )

Daizy

 

I’ve got the incoming and outgoing server names in there right. I actually copied them from the website just to make sure my dyslexic propensities hadn’t taken over.

I hate making phone calls but if it comes to that, I’ll give them a call tomorrow. Usually they e-mail back within minutes.

Born in Alberta, but now in Ontario

Carol

 

What are the odds that your ISP is infact experiencing technical difficulties? (Let's hope)

What a coincidence! Lived in Ontario (Timmins).....moved to Alberta! I didn't see you ANYWHERE!

Daizy

 

Heyyyyyyyy I just thought of something? Are you running Norton's? If so....... shut it off..... do a send and recieve..and see if it's your antivirus cutting you off at the pass?

Daizy

 

Carol

In the pop server field does it show to type in the word pop like this pop.msn.com?

If not try adding this at the begining.

If that don't work find your secondary DNS from your ISP. In win98 run winipcfg-more and click the box beside DNS to see both numbers.

Once you find this number key it into the pop field in OE. This will be an IP 192.168.1.1.

Put it in and try.

Mike

 

I’m using Escan from MicroWorld Technologies http://www.mwti.net/. I just disabled it and I encounter the same problem—messages stuck in the outbox for 90 seconds or so. The very strange thing is that if I have no message in the outbox, and I do a "send and receiveâ€, I’m connected. Could there be something wrong with the outbox? I tried to delete the Outbox (expecting that it would give me a new one when I opened OE) but it wouldn’t let me.

Carol

 

No no problem with boxes. Don't do that!

Mike

 

Mike,
If I’ve reading you right here, In the Pop Server field, it says POP 3 but I cannot replace this with the Secondary DNS #.

I'll leave the boxes alone!

Thanks,
Carol

 

If you are in the box where you type in the name of the POP server you could put the number there.


But first you should add just the word pop to your server.

What is there now?

mike

 

Mike,

Incoming mail (Pop 3): mail-in.ody.ca

(as directed by my ISP--Odynet)

Carol

 

OK!

Sorry the pop is the incoming mail so the outgoing is mail-out.ody.ca

is that correct?

Mike

 

Exactly!

 

Then it should work!

Since it don't, clear the smtp line and put this in its place "216.240.1.1 "

I got this from your ISP!

If this don't work. You have a problem on your computer it will not be the ISP.

May be related to the Virus program using a proxy to scan mail.

Get back.

mike

 

Hi Mike

Using the secondary DNS # works! Now, I'm wondering why this has become a problem since installing/uninstalling Incredimail.

Carol

 

Hi Carol

Most people don't know this works. And a very very few ISP's do it differently.

But it is actually faster, the name is always looked up in a cache on the computer or across the Internet and converted to this IP anyway. So now no conversion has to take place now.

If this occurred because of Incredimail then you probably need to do some cleanup.

The culprit is probably in your startup! If you want, download and install this small program.

http://www.spywareinfo.com/~merijn/files/startuplist.zip

It will create a wordpad document with all your startups. You can then copy this and paste it back to us. I will be able to advise which startups to remove.

Here are a couple of things you can do for cleaning. You did not say which OS you run.

1. use find to search for incredi*.* and if it related to incredimail then delete it.
2. run disk cleanup
3. empty the internet temps
4. Download and install the following registry cleaners

Registry and System cleaners

RegCleaner http://www.vtoy.fi/jv16/shtml/regcleaner.shtml

EasyClean1.7 <http://gswi.com/downloads.htm>

Only if you have XP or 2K
RegScrubXP http://home.carolina.rr.com/lexunfreeware NOTE: W2K and XP only

RegCleaner is most selective, in its 1st page look for any entry in the 1ST 2 columns that refer to incredimail and delete. While here look for any other programs you know for sure that you have uninstalled. These are the dregs left by the uninstaller. Only if you are sure.

Before leaving Regcleaner go to Tools-Registry cleaner-Do them all, run this and delete all they find.

In Easy cleaner do not do duplicate files. In the Start menu cleaner do not remove anything it does not want to remove,

If you have Xp or 2K in RegScrub run Regscrub finds. Remove all.

All of these will help the computer run better in general both speed and stability even if it does not catch the problem related to email.

In any case it is OK (actually better) to leave the IP.

Let me know how it goes.

Mike