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Unwanted phone calls About my PC

Discussion in 'Security and Privacy' started by DPI Graphics, 2015/11/05.

  1. 2015/11/05
    DPI Graphics

    DPI Graphics Well-Known Member Thread Starter

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    Since I have had a Malware attack, we have been getting phone calls from someone with a very heavy far east accent. He says he can fix my computer. I & my wife have both told him to leave us alone & not to call us again. He says his name is Max. His phone number shows up as 368-262-0000. I'm sure that the phone number is ficticious so I cant put it on a no call list.

    Has anyone had to deal with this guy? & how did you get rid of him? Thanks DPI
     
  2. 2015/11/05
    BOBBO

    BOBBO Geek Member

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  4. 2015/11/05
    virginia Lifetime Subscription

    virginia Geek Member

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    I am one of local "computer guys" at the retirement community where I live. I get two or three calls a week from residents who have encountered Max, Oliver, Fred - take your pick. They are a "Microsoft Partner" who is about to help them by fixing problems on their computer and then selling them a "protection package" that will keep them safe - usually to the tune of $179 to $399.

    The most recent iteration was from a resident who had bought a package from "Oliver's" company for $438. After a couple of months the resident got a call from Oliver who told the resident that Oliver's company had been sold and they could no longer offer the package he had bought. Oliver wanted to return the $438 but because of the way his company did business they could not directly credit back to his credit card. The best way to do it was for the resident to send $500 to a Pay Pal account that his company had set up for refund purposes. Then the company could then release payment in the amount of $938 back to the resident. Luckily, the resident parted company with Oliver at that time. Figured he had gotten a $438 dollar lesson in computer fraud.

    How do you get rid of them?
    • Simply hang up when they call.
    • Let an answering machine handle the call.
    • Or - just lay the phone down and go get a beer.

    My choice is option 3.
     
    Last edited: 2015/11/05
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  5. 2015/11/05
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Get two beers then get back on the line, listen to the spiel, then inform the tech you have a Apple Macintosh computer. That's what I did minus the beers(I don't drink). He promptly hung up and I haven't heard from them since.
     
    lj50,
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  6. 2015/11/05
    BOBBO

    BOBBO Geek Member

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    A Google search also showed this:

    368-262-0000


    Did you get a call from 3682620000? Read the posts below to find out details about this number. Also report unwanted calls to help identify who is using this phone number.

    368-262-0000
    Country: Hungary
    Location: Kaposvár
     
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  7. 2015/11/05
    DPI Graphics

    DPI Graphics Well-Known Member Thread Starter

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    I like option 3!
    The last time that I got involved with these guys, they captured my computer & put a password on it. It took me a month to get it back & put a password on the BIOS? so they cant get to my desk top. I would like to get a hold of these guys & turn them over to my hockey playing son!!!
     
  8. 2015/11/05
    DPI Graphics

    DPI Graphics Well-Known Member Thread Starter

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    I added a complaint & got another call while I was typing!
     
  9. 2015/11/05
    DPI Graphics

    DPI Graphics Well-Known Member Thread Starter

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    If I add a password to my BIOS will that stop hackers from stealing my Otiplex 750? - OR -
    is there a better way to keep hackers out?
     
  10. 2015/11/05
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Only way is to stay off line. They want in, they coming in.
     
  11. 2015/11/05
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    You'll never stop this. I've had mail addressed to me personally wanting me to partake in obvious money laundering???
    I get "cold" calls nearly every day on the landline - nearly always Asian voiced and hard to understand.
    Emails used to be quite normal, again bleeding heart requests for money for someone dying of an incurable disease. These have stopped since I changed my ISP about 4 years ago. ;)
    The Microsoft guy calling to tell you about troubles on your comp - I can't recall how many I've had. I've told the wife to hang up or get me to talk to them as I'm the IT guy in our house who builds and fixes the comps.
    I just had a "cold" call this morning (2 hours ago) which was a bit unusual. The Asian guy asked for me by my full name and told me he had lottery tickets for me which had won a large sum of money.
    I said very annoyingly that I had never purchased any lottery tickets. :mad: The caller broke all speed records in ending the call!
    The only way to avoid this world-wide problem is to isolate yourself completely from society. Get rid of all your communication devices and become a hermit.:eek: Ha Ha Ha!!
    That will never happen - so I will just continue to be my rude self to "cold" callers. :D :D :D Neil.
     
  12. 2015/11/06
    TonyT

    TonyT SuperGeek Staff

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    Have some fun with these crooks.

    Let them run off their pitch and lead 'em on. Ask them lots of stupid questions and make 'em talk for a long time. After 5 minutes say, "Could you hold while the nurse helps me relieve myself. "

    Then set the phone down.

    Come back 3 minutes later with more stupid questions about computers, e.g. "Do you think I should upgrade to the Windows X? And what does X mean anyway? "

    After that, ask if they have a protection plan for your smart tv because your _______ (kids, relative, neighbor, room-mate, etc) always change the settings and you have to constantly change them back.

    After 15 minutes of bullsh**, tell him your friend may also want a protection plan and give him a fictitious name and a phone number, the number of your local police dept.

    He won't call back anymore...
     
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  13. 2015/11/14
    virginia Lifetime Subscription

    virginia Geek Member

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    Update from my Post #3:

    Oliver's "IT Computer Protection" company, and others similar to it, use another company to process their credit card payments. My friend contacted his credit card company and related his tale and asked that no further charges be made by the credit card processor. Three days ago my friend got a letter from his credit card company that the disputed charges had been credited to his account. So - a happy ending.
     
  14. 2015/11/14
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Score one for the good guys.
     

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