1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Solved Error during startup: Stop: c000021a (Fatal System Error)

Discussion in 'Malware and Virus Removal Archive' started by maelkaka, 2015/10/18.

Page 2 of 2
  1. 2015/10/22
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Uninstall following unwanted program: Baidu PC Faster

    [​IMG] Download attached fixlist.txt file and save it to the Desktop.
    NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Run FRST(FRST64) and press the Fix button just once and wait.
    The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
     

    Attached Files:

    broni,
    #21
  2. 2015/10/22
    maelkaka

    maelkaka Inactive Thread Starter

    Joined:
    2015/10/18
    Messages:
    15
    Likes Received:
    0
    Baidu had been uninstalled from my PC. but, is it a malicious software or something?

    I had run FRST and here's the content of Fixlog:
    Fix result of Farbar Recovery Scan Tool (x86) Version:21-10-2015 01
    Ran by Mael (2015-10-23 06:33:53) Run:3
    Running from C:\Users\Mael\Downloads\Programs\FRST
    Loaded Profiles: Mael (Available Profiles: Mael)
    Boot Mode: Normal

    ==============================================

    fixlist content:
    *****************
    CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    SearchScopes: HKLM -> DefaultScope value is missing
    SearchScopes: HKLM -> {0b4d26f6-61a8-4463-99dd-5f2fe0400fa6} URL =
    SearchScopes: HKU\S-1-5-21-1983062108-2153825218-3807267094-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-21-1983062108-2153825218-3807267094-1000 -> {67C334C0-408D-4E6D-B5A7-0ADD6AFFA252} URL =
    CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\43.0.2357.134\ppGoogleNaClPluginChrome.dll => No File
    CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\43.0.2357.134\pdf.dll => No File
    CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32_17_0_0_169.dll => No File
    CHR Extension: (SaveFrom.net helper) - C:\Users\Mael\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl [2015-10-20] [UpdateUrl: hxxp://sf-addon.com/helper/chrome/updates-3.xml] <==== ATTENTION
    C:\Users\Mael\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl
    OPR Extension: (SaveFrom.net helper) - C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl [2015-05-16]
    OPR Extension: (SaveFrom.net helper) - C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\npdpplbicnmpoigidfdjadamgfkilaak [2015-10-20]
    C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl
    C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\npdpplbicnmpoigidfdjadamgfkilaak
    U0 msahci; system32\drivers\msahci.sys [X]
    S3 catchme; \??\C:\Users\Mael\AppData\Local\Temp\catchme.sys [X]
    S3 VGPU; System32\drivers\rdvgkmd.sys [X]
    2015-05-27 18:04 - 2015-05-27 18:38 - 0000473 _____ () C:\Users\Mael\AppData\Roaming\burnaware.ini
    2015-02-22 21:14 - 2015-05-14 22:47 - 0000129 _____ () C:\Users\Mael\AppData\Roaming\WB.CFG
    2015-05-27 19:01 - 2015-05-27 19:01 - 0000600 _____ () C:\Users\Mael\AppData\Roaming\winscp.rnd
    2015-05-27 18:38 - 2015-05-27 18:38 - 0000031 _____ () C:\Users\Mael\AppData\Local\burnaware.ini
    2015-01-02 14:44 - 2015-10-10 06:31 - 0003584 _____ () C:\Users\Mael\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    2014-11-08 05:10 - 2014-11-15 02:58 - 0007605 _____ () C:\Users\Mael\AppData\Local\resmon.resmoncfg
    2015-04-30 15:03 - 2015-04-30 15:03 - 0000782 _____ () C:\Users\Mael\AppData\Local\Temp-log.txt
    Task: {60AAA9D4-AAA2-43C7-9E51-CD76CD8781C1} - System32\Tasks\060184C3-9766-46a0-B258-F4518A0B2633 => Cscript.exe "C:\ProgramData\Duplicaterecord.js" <==== ATTENTION
    C:\ProgramData\Duplicaterecord.js
    AlternateDataStreams: C:\Windows\system32\zlib.dll:DocumentSummaryInformation
    AlternateDataStreams: C:\Windows\system32\zlib.dll:SummaryInformation
    AlternateDataStreams: C:\Windows\system32\zlib.dll:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}

    *****************

    "HKLM\SOFTWARE\Policies\Google" => key removed successfully.
    "HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully.
    "HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully
    "HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0b4d26f6-61a8-4463-99dd-5f2fe0400fa6}" => key removed successfully.
    HKCR\CLSID\{0b4d26f6-61a8-4463-99dd-5f2fe0400fa6} => key not found.
    HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully.
    "HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{67C334C0-408D-4E6D-B5A7-0ADD6AFFA252}" => key removed successfully.
    HKCR\CLSID\{67C334C0-408D-4E6D-B5A7-0ADD6AFFA252} => key not found.
    C:\Program Files\Google\Chrome\Application\43.0.2357.134\ppGoogleNaClPluginChrome.dll => not found.
    C:\Program Files\Google\Chrome\Application\43.0.2357.134\pdf.dll => not found.
    C:\Windows\system32\Macromed\Flash\NPSWF32_17_0_0_169.dll => not found.
    C:\Users\Mael\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl <==== ATTENTION => not found.
    C:\Users\Mael\AppData\Local\Google\Chrome\User Data\Default\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl => moved successfully
    C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl => moved successfully
    C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\npdpplbicnmpoigidfdjadamgfkilaak => moved successfully
    "C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\mdpljndcmbeikfnlflcggaipgnhiedbl" => not found.
    "C:\Users\Mael\AppData\Roaming\Opera Software\Opera Stable\Extensions\npdpplbicnmpoigidfdjadamgfkilaak" => not found.
    msahci => service removed successfully.
    catchme => service removed successfully.
    VGPU => service removed successfully.
    C:\Users\Mael\AppData\Roaming\burnaware.ini => moved successfully
    C:\Users\Mael\AppData\Roaming\WB.CFG => moved successfully
    C:\Users\Mael\AppData\Roaming\winscp.rnd => moved successfully
    C:\Users\Mael\AppData\Local\burnaware.ini => moved successfully
    C:\Users\Mael\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini => moved successfully
    C:\Users\Mael\AppData\Local\resmon.resmoncfg => moved successfully
    C:\Users\Mael\AppData\Local\Temp-log.txt => moved successfully
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{60AAA9D4-AAA2-43C7-9E51-CD76CD8781C1} => key not found.
    C:\Windows\System32\Tasks\060184C3-9766-46a0-B258-F4518A0B2633 => moved successfully
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\060184C3-9766-46a0-B258-F4518A0B2633" => key removed successfully.
    C:\ProgramData\Duplicaterecord.js => moved successfully
    C:\Windows\system32\zlib.dll => ":DocumentSummaryInformation" ADS removed successfully..
    C:\Windows\system32\zlib.dll => ":SummaryInformation" ADS removed successfully..
    C:\Windows\system32\zlib.dll => ":{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}" ADS removed successfully..

    ==== End of Fixlog 06:34:02 ====
     
    maelkaka,
    #22


  3. to hide this advert.

  4. 2015/10/22
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services

    Press "Scan ".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.


    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    [​IMG] Download Sophos Free Virus Removal Tool and save it to your desktop.
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     
    broni,
    #23
  5. 2015/10/24
    maelkaka

    maelkaka Inactive Thread Starter

    Joined:
    2015/10/18
    Messages:
    15
    Likes Received:
    0
    • Here's the content of checkup.txt from Security Check:
    Results of screen317's Security Check version 1.009
    Windows 7 Service Pack 1 x86 (UAC is enabled)
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    CCleaner
    Java 7 Update 79
    Java(TM) 6 Update 24
    Java SE Development Kit 7 Update 71
    Java DB 10.4.2.1
    Java version 32-bit out of Date!
    Adobe Flash Player 18.0.0.209 Flash Player out of Date!
    Adobe Reader XI
    Mozilla Firefox 34.0.5 Firefox out of Date!
    Google Chrome 42.0.2311.152 Google Chrome out of date!
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 10%
    ````````````````````End of Log``````````````````````


    • Here's the content of FFS.txt from Farbar Service Scanner:
    Farbar Service Scanner Version: 26-07-2015
    Ran by Mael (administrator) on 23-10-2015 at 15:47:56
    Running from "C:\Users\Mael\Downloads\Programs "
    Microsoft Windows 7 Ultimate Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Attempt to access Yahoo.com returned error: Yahoo.com is unreachable


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => File is digitally signed
    C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\system32\dhcpcore.dll => File is digitally signed
    C:\Windows\system32\Drivers\afd.sys => File is digitally signed
    C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
    C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\system32\dnsrslvr.dll => File is digitally signed
    C:\Windows\system32\mpssvc.dll => File is digitally signed
    C:\Windows\system32\bfe.dll => File is digitally signed
    C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\system32\SDRSVC.dll => File is digitally signed
    C:\Windows\system32\vssvc.exe => File is digitally signed
    C:\Windows\system32\wscsvc.dll => File is digitally signed
    C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
    C:\Windows\system32\wuaueng.dll => File is digitally signed
    C:\Windows\system32\qmgr.dll => File is digitally signed
    C:\Windows\system32\es.dll => File is digitally signed
    C:\Windows\system32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Windows\system32\ipnathlp.dll => File is digitally signed
    C:\Windows\system32\iphlpsvc.dll => File is digitally signed
    C:\Windows\system32\svchost.exe => File is digitally signed
    C:\Windows\system32\rpcss.dll => File is digitally signed


    **** End of log ****



    • And here's the log file of Sophos
    2015-10-23 08:57:24.599 Sophos Virus Removal Tool version 2.5.4
    2015-10-23 08:57:24.599 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

    2015-10-23 08:57:24.599 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2015-10-23 08:57:24.599 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
    2015-10-23 08:57:24.600 Checking for updates...
    2015-10-23 08:57:27.781 Update progress: proxy server not available
    2015-10-23 08:57:37.463 Option all = no
    2015-10-23 08:57:37.463 Option recurse = yes
    2015-10-23 08:57:37.463 Option archive = no
    2015-10-23 08:57:37.463 Option service = yes
    2015-10-23 08:57:37.463 Option confirm = yes
    2015-10-23 08:57:37.463 Option sxl = yes
    2015-10-23 08:57:37.464 Option max-data-age = 35
    2015-10-23 08:57:37.464 Option EnableSafeClean = yes
    2015-10-23 08:57:39.326 Option vdl-logging = yes
    2015-10-23 08:57:39.343 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2015-10-23 08:57:39.344 Machine ID: 54c8ae86ff0242daa64fdeb161fe03f0
    2015-10-23 08:57:39.346 Component SVRTcli.exe version 2.5.4
    2015-10-23 08:57:39.346 Component control.dll version 2.5.4
    2015-10-23 08:57:39.346 Component SVRTservice.exe version 2.5.4
    2015-10-23 08:57:39.347 Component engine\osdp.dll version 1.44.1.2230
    2015-10-23 08:57:39.347 Component engine\veex.dll version 3.63.0.2230
    2015-10-23 08:57:39.347 Component engine\savi.dll version 9.0.0.2230
    2015-10-23 08:57:39.348 Component rkdisk.dll version 1.5.30.0
    2015-10-23 08:57:39.348 Version info: Product version 2.5.4
    2015-10-23 08:57:39.349 Version info: Detection engine 3.63.0
    2015-10-23 08:57:39.349 Version info: Detection data 5.20
    2015-10-23 08:57:39.349 Version info: Build date 10/13/2015
    2015-10-23 08:57:39.349 Version info: Data files added 184
    2015-10-23 08:57:39.349 Version info: Last successful update (not yet updated)
    2015-10-23 08:58:00.810 Downloading updates...
    2015-10-23 08:58:00.814 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
    2015-10-23 08:58:00.814 Update progress: [I49502] Found supplement SAVIW32 LATEST
    2015-10-23 08:58:00.814 Update progress: [I49502] Found supplement IDE521 LATEST
    2015-10-23 08:58:00.814 Update progress: [I49502] Found supplement IDE522 LATEST
    2015-10-23 08:58:00.814 Update progress: [I49502] Found supplement IDE523 LATEST
    2015-10-23 08:58:00.814 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
    2015-10-23 08:58:00.814 Update progress: [I19463] Syncing product SAVIW32 61
    2015-10-23 08:58:03.111 Update progress: [I19463] Syncing product IDE521 142
    2015-10-23 08:58:03.783 Installing updates...
    2015-10-23 08:58:08.787 Error level 1
    2015-10-23 08:58:08.824 Update progress: [I19463] Syncing product IDE522 44
    2015-10-23 08:58:08.824 Update progress: [I19463] Syncing product IDE523 1
    2015-10-23 08:58:50.156 Update successful
    2015-10-23 08:59:27.080 Option all = no
    2015-10-23 08:59:27.080 Option recurse = yes
    2015-10-23 08:59:27.080 Option archive = no
    2015-10-23 08:59:27.080 Option service = yes
    2015-10-23 08:59:27.080 Option confirm = yes
    2015-10-23 08:59:27.080 Option sxl = yes
    2015-10-23 08:59:27.084 Option max-data-age = 35
    2015-10-23 08:59:27.084 Option EnableSafeClean = yes
    2015-10-23 08:59:27.349 Option vdl-logging = yes
    2015-10-23 08:59:27.368 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2015-10-23 08:59:27.368 Machine ID: 54c8ae86ff0242daa64fdeb161fe03f0
    2015-10-23 08:59:27.370 Component SVRTcli.exe version 2.5.4
    2015-10-23 08:59:27.370 Component control.dll version 2.5.4
    2015-10-23 08:59:27.370 Component SVRTservice.exe version 2.5.4
    2015-10-23 08:59:27.371 Component engine\osdp.dll version 1.44.1.2230
    2015-10-23 08:59:27.371 Component engine\veex.dll version 3.63.0.2230
    2015-10-23 08:59:27.371 Component engine\savi.dll version 9.0.0.2230
    2015-10-23 08:59:27.372 Component rkdisk.dll version 1.5.30.0
    2015-10-23 08:59:27.372 Version info: Product version 2.5.4
    2015-10-23 08:59:27.373 Version info: Detection engine 3.63.0
    2015-10-23 08:59:27.373 Version info: Detection data 5.20
    2015-10-23 08:59:27.373 Version info: Build date 10/13/2015
    2015-10-23 08:59:27.373 Version info: Data files added 184
    2015-10-23 08:59:27.373 Version info: Last successful update 10/23/2015 3:58:50 PM

    2015-10-23 09:57:13.105 SafeClean bin directory is empty.
    2015-10-23 09:57:13.121 Error level 0

    2015-10-23 09:57:14.494 Scan cancelled by user.
    2015-10-23 09:57:14.494

    ------------------------------------------------------------

    2015-10-24 22:06:47.055 Sophos Virus Removal Tool version 2.5.4
    2015-10-24 22:06:47.055 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

    2015-10-24 22:06:47.055 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2015-10-24 22:06:47.055 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
    2015-10-24 22:06:47.055 Checking for updates...
    2015-10-24 22:06:47.679 Update progress: proxy server not available
    2015-10-24 22:06:50.415 Update error: failed to read remote metadata (error 4)
    Cannot locate server for http://dci.sophosupd.com/update/c/c3/cc32112845c9c4674772491f0fd2eb0b.xml
    2015-10-24 22:07:35.144 Option all = no
    2015-10-24 22:07:35.145 Option recurse = yes
    2015-10-24 22:07:35.145 Option archive = no
    2015-10-24 22:07:35.145 Option service = yes
    2015-10-24 22:07:35.145 Option confirm = yes
    2015-10-24 22:07:35.145 Option sxl = yes
    2015-10-24 22:07:35.145 Option max-data-age = 35
    2015-10-24 22:07:35.145 Option EnableSafeClean = yes
    2015-10-24 22:07:35.271 Option vdl-logging = yes
    2015-10-24 22:07:35.277 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2015-10-24 22:07:35.277 Machine ID: 54c8ae86ff0242daa64fdeb161fe03f0
    2015-10-24 22:07:35.321 Component SVRTcli.exe version 2.5.4
    2015-10-24 22:07:35.321 Component control.dll version 2.5.4
    2015-10-24 22:07:35.321 Component SVRTservice.exe version 2.5.4
    2015-10-24 22:07:35.321 Component engine\osdp.dll version 1.44.1.2230
    2015-10-24 22:07:35.321 Component engine\veex.dll version 3.63.0.2230
    2015-10-24 22:07:35.322 Component engine\savi.dll version 9.0.0.2230
    2015-10-24 22:07:35.372 Component rkdisk.dll version 1.5.30.0
    2015-10-24 22:07:35.372 Version info: Product version 2.5.4
    2015-10-24 22:07:35.372 Version info: Detection engine 3.63.0
    2015-10-24 22:07:35.373 Version info: Detection data 5.20
    2015-10-24 22:07:35.373 Version info: Build date 10/13/2015
    2015-10-24 22:07:35.373 Version info: Data files added 184
    2015-10-24 22:07:35.373 Version info: Last successful update 10/23/2015 3:58:50 PM
    2015-10-24 22:07:52.962 Error level 1

    2015-10-24 22:07:52.963 Scan completed.
    2015-10-24 22:07:52.963

    ------------------------------------------------------------

    2015-10-24 22:07:55.908 Sophos Virus Removal Tool version 2.5.4
    2015-10-24 22:07:55.908 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

    2015-10-24 22:07:55.908 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2015-10-24 22:07:55.908 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
    2015-10-24 22:07:55.908 Checking for updates...
    2015-10-24 22:07:58.894 Update progress: proxy server not available
    2015-10-24 22:08:02.126 Option all = no
    2015-10-24 22:08:02.126 Option recurse = yes
    2015-10-24 22:08:02.126 Option archive = no
    2015-10-24 22:08:02.126 Option service = yes
    2015-10-24 22:08:02.126 Option confirm = yes
    2015-10-24 22:08:02.126 Option sxl = yes
    2015-10-24 22:08:02.127 Option max-data-age = 35
    2015-10-24 22:08:02.127 Option EnableSafeClean = yes
    2015-10-24 22:08:02.150 Option vdl-logging = yes
    2015-10-24 22:08:02.156 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2015-10-24 22:08:02.156 Machine ID: 54c8ae86ff0242daa64fdeb161fe03f0
    2015-10-24 22:08:02.156 Component SVRTcli.exe version 2.5.4
    2015-10-24 22:08:02.156 Component control.dll version 2.5.4
    2015-10-24 22:08:02.156 Component SVRTservice.exe version 2.5.4
    2015-10-24 22:08:02.157 Component engine\osdp.dll version 1.44.1.2230
    2015-10-24 22:08:02.157 Component engine\veex.dll version 3.63.0.2230
    2015-10-24 22:08:02.157 Component engine\savi.dll version 9.0.0.2230
    2015-10-24 22:08:02.157 Component rkdisk.dll version 1.5.30.0
    2015-10-24 22:08:02.157 Version info: Product version 2.5.4
    2015-10-24 22:08:02.157 Version info: Detection engine 3.63.0
    2015-10-24 22:08:02.157 Version info: Detection data 5.20
    2015-10-24 22:08:02.157 Version info: Build date 10/13/2015
    2015-10-24 22:08:02.157 Version info: Data files added 184
    2015-10-24 22:08:02.157 Version info: Last successful update 10/23/2015 3:58:50 PM
    2015-10-24 22:08:35.504 Downloading updates...
    2015-10-24 22:08:35.505 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
    2015-10-24 22:08:35.505 Update progress: [I49502] Found supplement SAVIW32 LATEST
    2015-10-24 22:08:35.505 Update progress: [I49502] Found supplement IDE521 LATEST
    2015-10-24 22:08:35.505 Update progress: [I49502] Found supplement IDE522 LATEST
    2015-10-24 22:08:35.505 Update progress: [I49502] Found supplement IDE523 LATEST
    2015-10-24 22:08:35.505 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
    2015-10-24 22:08:35.505 Update progress: [I19463] Syncing product SAVIW32 61
    2015-10-24 22:08:43.780 Update progress: [I19463] Syncing product IDE521 142
    2015-10-24 22:08:45.473 Update progress: [I19463] Syncing product IDE522 52
    2015-10-24 22:08:46.826 Installing updates...
    2015-10-24 22:08:47.429 Error level 1
    2015-10-24 22:08:47.573 Update progress: [I19463] Syncing product IDE523 1
    2015-10-24 22:08:47.628 Update successful
    2015-10-24 22:08:54.269 Option all = no
    2015-10-24 22:08:54.269 Option recurse = yes
    2015-10-24 22:08:54.269 Option archive = no
    2015-10-24 22:08:54.269 Option service = yes
    2015-10-24 22:08:54.269 Option confirm = yes
    2015-10-24 22:08:54.269 Option sxl = yes
    2015-10-24 22:08:54.270 Option max-data-age = 35
    2015-10-24 22:08:54.270 Option EnableSafeClean = yes
    2015-10-24 22:08:54.293 Option vdl-logging = yes
    2015-10-24 22:08:54.299 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2015-10-24 22:08:54.299 Machine ID: 54c8ae86ff0242daa64fdeb161fe03f0
    2015-10-24 22:08:54.300 Component SVRTcli.exe version 2.5.4
    2015-10-24 22:08:54.300 Component control.dll version 2.5.4
    2015-10-24 22:08:54.300 Component SVRTservice.exe version 2.5.4
    2015-10-24 22:08:54.300 Component engine\osdp.dll version 1.44.1.2230
    2015-10-24 22:08:54.300 Component engine\veex.dll version 3.63.0.2230
    2015-10-24 22:08:54.300 Component engine\savi.dll version 9.0.0.2230
    2015-10-24 22:08:54.300 Component rkdisk.dll version 1.5.30.0
    2015-10-24 22:08:54.300 Version info: Product version 2.5.4
    2015-10-24 22:08:54.301 Version info: Detection engine 3.63.0
    2015-10-24 22:08:54.301 Version info: Detection data 5.20
    2015-10-24 22:08:54.301 Version info: Build date 10/13/2015
    2015-10-24 22:08:54.301 Version info: Data files added 192
    2015-10-24 22:08:54.301 Version info: Last successful update 10/25/2015 5:08:47 AM

    2015-10-24 23:49:44.669 Could not open C:\hiberfil.sys
    2015-10-24 23:50:48.988 Could not open C:\pagefile.sys
    2015-10-24 23:51:29.205 >>> Virus 'Mal/EncPk-AQ' found in file C:\Program Files\Activision\True Crime\TrueCrime.exe
    2015-10-24 23:51:29.205 Disinfection not offered
    2015-10-25 00:20:02.587 >>> Virus 'Andr/DroidRt-I' found in file C:\Program Files\Unlockroot Pro\tools\rootutility
    2015-10-25 00:20:02.587 >>> Virus 'Andr/DroidRt-I' found in file HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
    2015-10-25 00:20:02.587 >>> Virus 'Andr/DroidRt-I' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
    2015-10-25 00:32:31.713 Could not open C:\System Volume Information\{171a3e15-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.713 Could not open C:\System Volume Information\{171a3e19-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.713 Could not open C:\System Volume Information\{171a3e1e-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.713 Could not open C:\System Volume Information\{171a3e22-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{171a3e26-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{171a3e2b-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{171a3e2f-7120-11e5-8b3b-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{293e1a02-796d-11e5-9755-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{35689105-7820-11e5-a301-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{cbeb9e03-7957-11e5-b346-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{d3680a0b-7108-11e5-9ca1-18cf5e8fdf73}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.714 Could not open C:\System Volume Information\{d471ea4c-774b-11e5-affb-382c4a56815c}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.715 Could not open C:\System Volume Information\{db77b219-7373-11e5-9c1d-382c4a56815c}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 00:32:31.715 Could not open C:\System Volume Information\{fd35472c-7695-11e5-aff5-382c4a56815c}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2015-10-25 01:05:19.272 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
    2015-10-25 01:05:19.285 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
    2015-10-25 01:05:26.471 Could not open C:\Windows\System32\config\RegBack\DEFAULT
    2015-10-25 01:05:26.479 Could not open C:\Windows\System32\config\RegBack\SAM
    2015-10-25 01:05:26.480 Could not open C:\Windows\System32\config\RegBack\SECURITY
    2015-10-25 01:05:26.495 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
    2015-10-25 01:05:26.503 Could not open C:\Windows\System32\config\RegBack\SYSTEM
    2015-10-25 01:20:35.495 >>> Virus 'Troj/Agent-WFN' found in file D:\Installer\Adobe Illustrator CS6 16.2.0 (32-64 bit) [ChingLiu]\1.Application manager - Patch painter\aam-patch.painter.exe
    2015-10-25 01:20:35.495 >>> Virus 'Troj/Agent-WFN' found in file HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
    2015-10-25 01:20:35.495 >>> Virus 'Troj/Agent-WFN' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
    2015-10-25 01:22:42.862 >>> Virus 'Mal/Packer' found in file D:\Installer\NFS Underground 2\Keys\rld-nu2k.exe
    2015-10-25 01:22:42.862 >>> Virus 'Mal/Packer' found in file HKU\S-1-5-21-1983062108-2153825218-3807267094-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
    2015-10-25 01:22:42.862 >>> Virus 'Mal/Packer' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
    2015-10-25 01:39:14.741 Password protected file D:\Mael\Pipit\Puk\MY ****ING HISTORY.docx
    2015-10-25 01:41:27.189 Password protected file D:\Project\Dispenda\Data Induk1.xls
    2015-10-25 02:01:57.215 >>> Virus 'Mal/EncPk-AQ' found in file E:\BackUp C\Program files\Activision\True Crime\TrueCrime.exe
    2015-10-25 02:01:57.215 Disinfection not offered
    2015-10-25 02:03:54.582 Password protected file E:\Backup Flashdisk\Data\CEKING_DATA_INDUK_LENGKAP_VS_IMRAN_akhir_print.xls
    2015-10-25 02:03:54.635 Password protected file E:\Backup Flashdisk\Data\Data_Induk1.xls
    2015-10-25 02:06:30.894 Password protected file E:\Flash\CEKING_DATA_INDUK_LENGKAP_VS_IMRAN_akhir_print.xls
    2015-10-25 02:06:31.021 Password protected file E:\Flash\Data_Induk1.xls
    2015-10-25 02:10:11.976 Password protected file E:\Flash 16\Files\CEKING_DATA_INDUK_LENGKAP_VS_IMRAN_akhir_print.xls
    2015-10-25 02:10:12.018 Password protected file E:\Flash 16\Files\Data_Induk1.xls
    2015-10-25 02:14:58.985 The following items will be cleaned up:
    2015-10-25 02:14:58.985 Andr/DroidRt-I
    2015-10-25 02:14:58.985 Troj/Agent-WFN
    2015-10-25 02:14:58.985 Mal/Packer
    2015-10-25 02:14:58.985 Mal/EncPk-AQ
    2015-10-25 02:14:58.986 Mal/EncPk-AQ
     
    maelkaka,
    #24
  6. 2015/10/24
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Update Firefox and Chrome to the latest versions.

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    =============================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #25
  7. 2015/10/25
    maelkaka

    maelkaka Inactive Thread Starter

    Joined:
    2015/10/18
    Messages:
    15
    Likes Received:
    0
    Great.
    My PC get better and runs normally right now.
    there are no more issues, and I think all is fine.
    Thanks a lot for your help, broni :)
     
    maelkaka,
    #26
  8. 2015/10/25
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Yes!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #27
    maelkaka likes this.
Page 2 of 2

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...