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Resolved Looking for security updates for new install

Discussion in 'Windows XP' started by rthompson, 2015/03/07.

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  1. 2015/03/08
    rthompson

    rthompson Well-Known Member Thread Starter

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    Here is the Error message:

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

    For self-help options:

    Frequently Asked Questions

    Find Solutions

    Windows Update Newsgroup
    For assisted support options:

    Microsoft Online Assisted Support (no-cost for Windows Update issues)
     
    rthompson,
    #21
  2. 2015/03/08
    rthompson

    rthompson Well-Known Member Thread Starter

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    Computer is running great.
     
    rthompson,
    #22


  3. to hide this advert.

  4. 2015/03/08
    Malnutrition

    Malnutrition Active Member

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    I will leave you with Evan, but consider the other software I suggested. Glad to have been of service. :)
     
    Malnutrition,
    #23
  5. 2015/03/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hopefully these steps should resolve the error message.

    1. Download and install the latest version of the Windows Update Agent.
    2. Reboot the computer after the Update Agent installs.
    3. Once the computer has rebooted click Start< Administrative Tools< Services.
    4. After the Services window opens make sure that both the Automatic Updates service and the Background Intelligent Transfer Service (BITS) are set to Automatic and are Started.
    5. Once those services have been verified as working then attempt to open Windows Update again using Internet Explorer 8.
     
    Evan Omo,
    #24
  6. 2015/03/08
    rthompson

    rthompson Well-Known Member Thread Starter

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    Thanks so much Mal, great job.
     
    rthompson,
    #25
    Malnutrition likes this.
  7. 2015/03/08
    Malnutrition

    Malnutrition Active Member

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    You are most welcome. :)
     
    Malnutrition,
    #26
  8. 2015/03/08
    rthompson

    rthompson Well-Known Member Thread Starter

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    OK, Evan, updates are still installing will try your resolution when I get the chance.
     
    rthompson,
    #27
  9. 2015/03/08
    rthompson

    rthompson Well-Known Member Thread Starter

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    Ok, I installed the update agent, verified it, no joy, going to try Mal's suggestion and install Secpod.
     
    rthompson,
    #28
  10. 2015/03/08
    rthompson

    rthompson Well-Known Member Thread Starter

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    Secpod would'nt run.
     
    rthompson,
    #29
  11. 2015/03/08
    Malnutrition

    Malnutrition Active Member

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    It happens with xp, that can be expected, you are patched with the latest security updates atleast. See if Evan has anything else to say, I tend to stay away from update issues, especially for xp machines.... I only like to post what I know works for update issues, too much guess work.
     
    Malnutrition,
    #30
  12. 2015/03/08
    Malnutrition

    Malnutrition Active Member

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    Also, you can keep checking here and there with 360, to stay patched up. :)
     
    Malnutrition,
    #31
  13. 2015/03/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Alright lets try this method.

    Click Start< Run type cmd and hit enter.

    When the Command Prompt window opens type regsvr32.exe Wups2.dll and hit enter. Then restart the computer.

    After the computer restarts see if you can access the Windows Update website.

    Also I've heard of this issue occurring if you don't have all of the required versions of .NET Framework installed. Do you have .NET Framework 1.1, 2.0, and 3.5 installed along with .NET Framework 4.0?

    Is Internet Explorer 8 working properly on other websites? Have you installed the latest version of Adobe Flash Player as well?
     
    Evan Omo,
    #32
  14. 2015/03/09
    rthompson

    rthompson Well-Known Member Thread Starter

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    I tried your fix, no joy.

    Then I installed .net frameworks and tried to install AFP, got an error with AFP telling me to download again.

    On some sites they don't display properly due to blocked content, certificate errors, etc.

    Still no joy
     
    rthompson,
    #33
  15. 2015/03/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Download Adobe Flash Player from here, Flash Player 16.0.0.305 (IE).

    After it installs let me know if the Windows Update website is working. Also did you install .NET Framework 1.1, 2.0, and 3.5?
     
    Evan Omo,
    #34
  16. 2015/03/09
    rthompson

    rthompson Well-Known Member Thread Starter

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    The link redirects me to the adobe.com download page for AFP from the filehippo site. Where again I get the error.

    Yes, I installed all the frameworks.
     
    rthompson,
    #35
  17. 2015/03/09
    rthompson

    rthompson Well-Known Member Thread Starter

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    Ok, I found installers for AFP 17.0 Beta. I installed them successfully, went to windows update, no joy.
     
    rthompson,
    #36
  18. 2015/03/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
    #37
  19. 2015/03/09
    rthompson

    rthompson Well-Known Member Thread Starter

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    Yes it is the same error message.

    I downed and installed your links, still no joy.

    Upon install of update agent, 360 total security tried blocking the install on several occasions, stating that it was installing trojans. I chose to allow all.

    Upon restart I received notification of an unreported software issue.
     
    Last edited: 2015/03/09
    rthompson,
    #38
  20. 2015/03/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did you allow the Microsoft add-on to run when you visited the Windows Update website?

    When does the error message occur? Do you see the Express and Custom options in the Microsoft Update page? Does the error message give you an error code?
     
    Evan Omo,
    #39
  21. 2015/03/09
    rthompson

    rthompson Well-Known Member Thread Starter

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    Yes I did.
     
    rthompson,
    #40
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