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gzflt.sys is damaged/corrupted (can't start windows)

Discussion in 'Windows 7' started by ohmanmanman, 2015/02/14.

  1. 2015/02/14
    ohmanmanman

    ohmanmanman Inactive Thread Starter

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    Dear forum people,

    About 4 or 5 days ago I have installed Bitdefender Security 2015. 2 Days ago the laptop asked for to restart the laptop for automatics update. So i have restarted my laptop and after the restart something went wrong. I always get an error about saying that the pc is not able to repair/restore automatically. When I look at the details off the diagnose it says: Essential file C:\Windows\system32\DRIVERS\gzflt.sys for starting is corrupted/damaged.

    I have looked all over the internet about this problem, the only thing i have found out is that the error is from bitdefender. I have recently contact with the bitdefender support and they tell me to use the uninstall tool to fix this problem, but to execute the uninstall tool i need display to use that file en click on it. Than they say to boot it in safe mode with network, but this also doesn't work. When i boot in safe mode with network it still promp the error.

    Also I have a question about the gzflt.sys file. How does it arise? I have installed bitdefender on 2 laptops of mine, does it mean that the two other laptop also get this error?

    Excuse me for my bad english

    I hope some of you guys have a solution too this, otherwise i have to reinstall it and miss my important files.
     
    Last edited: 2015/02/14
    ohmanmanman,
    #1
  2. 2015/02/14
    TonyT

    TonyT SuperGeek Staff

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    TonyT,
    #2


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  4. 2015/02/14
    ohmanmanman

    ohmanmanman Inactive Thread Starter

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    I will try to use one of these method, ill post about the results
     
    ohmanmanman,
    #3
  5. 2015/02/14
    broni

    broni Moderator Malware Analyst

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    NOTE 1. Use another working computer to download Farbar Recovery Scan Tool. Use USB flash drive to transfer it from good computer to the bad one.
    NOTE 2. Install Panda USB Vaccine, or BitDefender’s USB Immunizer on GOOD computer to protect it from any infected USB device.

    For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    [color= "#0000FF"]To enter System Recovery Options from the Advanced Boot Options:[/color]
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    [color= "#0000FF"]To enter System Recovery Options by using Windows installation disc:[/color]
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    [color= "#008000"]On the System Recovery Options menu you will get the following options:[/color]

    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type [color= "#FF0000"]e[/color]:\frst (for x64 bit version type [color= "#FF0000"]e[/color]:\frst64) and press Enter
      Note: Replace letter [color= "#FF0000"]e[/color] with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
     
    broni,
    #4

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