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Resolved [Greeting card programs no longer print]

Discussion in 'Other PC Software' started by joe645, 2015/01/17.

  1. 2015/01/17
    joe645

    joe645 Well-Known Member Thread Starter

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    I have an American Greeting and Blue Mountain "create and print" greeting card programs. For whatever reason, both have stopped working. That is when I go to Personalize and Print . . . nothing happens. I presume something is stopping the progress but do not know where to look.
     
  2. 2015/01/17
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    I don't know about your card program but have you checked to make sure your printer is 'on-line' and is set to default printer? Neil.
     

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  4. 2015/01/17
    joe645

    joe645 Well-Known Member Thread Starter

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    Oh yea. I think it has to do with a conflict. Maybe Java, or Shockwave because my computer seems to load pages a bit slower than it did before. Being the weekend, I haven't heard from American Greetings yet.
     
  5. 2015/01/17
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Disable Java and Shockwave if you think they are conflicting. Does your printer work printing a test page? Neil.
     
  6. 2015/01/18
    joe645

    joe645 Well-Known Member Thread Starter

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    Chalk this one up to?

    Well a simple problem deserves a simple answer. I tried the program again and decided to turn on my second monitor for whatever reason and lo and behold there is the "next page ". Why it transposed to that monitor is beyond me but I closed it out on the main screen and have no more problem. Thanks
     

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