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Starting-up XP takes 7+ minutes...

Discussion in 'Windows XP' started by Personne, 2003/01/04.

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  1. 2003/01/04
    Personne

    Personne Inactive Thread Starter

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    Hi!

    Here's a nasty one I had never seen...

    Fresh XP install over a fresh 12G NTFS partition, after a FIXBOOT and a FIXMBR console command. CHKDSK /P reports absolutely nothing wrong with the volume.

    SP1 and zillions of MS patches went in like a charm. Same hardware and config as previously running for months; namely, A7M266-D c/w a pair of MP2000s, 256m PC2100, Maxtor D740X, ATI Radeon 7200, 3C905-TX nic, USB 2.0 and SB Live 5.1, 585w PSU.

    Symptom: POST OK then black screen for 30-40 seconds, followed by white-dashed progress bar at the bottom (à la WIN2K style) instead of the usual logon "Windows XP Professional" splash screen. Intense HDD activity throughout. LASTS 7 MINUTES. Then resumes normal start-up with standard blue Welcome splash and behaves rationally afterward (if that much can be said of a WINAMD rig ;-)

    Obviously some sort of ScanDisk or virus search is now part of the cold/hot boot process but no messages of any kind are ever displayed. Same thing for the so-called Safe Mode. Norton Systemworks was suspected but no menu options allows for this nuisance to be enabled/disabled. Bootvis (MS) utility does not start before NTLoader finishes so, no clue from this side of things.

    I would be very grateful for any input or leads as to what exactly is going on here, before I escalate to "stronger" medicine...

    TIA Dudes
     
  2. 2003/01/04
    mflynn

    mflynn Inactive

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    First if you have System Works that is almost for sure it. If I were you I would uninstall it and use the CD as a frizbee to the closest trashcan.

    How fresh is this install? Has it been on the www at all? If so remove Spy/Adware by using the following:

    Spyware and adware removal
    http://security.kolla.de/index.php?lang=en&page=download

    http://www.lavasoftusa.com/downloads.html
    ________________________________________________

    The peliminarys:

    delete all files in \windows\prefetch or \wint\prefetch
    Run Start-Programs-System-Disk cleanup

    Reboot to safe mode clear event logs (clears the slate)
    reboot immediately recheck logs (ignore the one about safe mode)

    Post logs info back

    D/L the folowing paste the results back to us before disabling startups

    http://www.spywareinfo.com/~merijn/files/startuplist.zip

    Download install the following (gives full simple control of startups) use it to stop all startups covers all 5 statrup locations. Virus scanner, firewall especially System works

    http://www.mlin.net/StartupCPL.shtml
    _________________________________________________

    download and run XpAntiSpy read the description

    http://www.webattack.com/get/xpantispy.shtml
    _________________________________________________


    Good luck let us know!

    mike


    __________________
     
    Last edited: 2003/01/04

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  4. 2003/01/04
    Daizy

    Daizy Inactive

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    Hi Personne
    Welcome to the boards!
    I found a couple things for you to try? Here and here?

    Daizy



    Hiya Mike!!!!!!!!!!!!!!!!! :D
     
  5. 2003/01/04
    mflynn

    mflynn Inactive

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    Hi Daizy lady



    Personne

    I forgot, you mentioned bootviz not working. Go into it and tell it to run on next boot. Will not do this untill told to do so.

    Mike
     
    Last edited: 2003/01/04
  6. 2003/01/05
    Personne

    Personne Inactive Thread Starter

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    Tks for the pointers.

    Nice motto, mflynn :cool:

    How fresh ? Less than 24 Hrs. A dozen reboots at the most, mainly for driver and patches loading.

    I did an unattended installation (hit enter once in a while and walk away) but AFAIK, it started before I ever got to apps and services installs; SystemWorks was in fact a (very futile) attempt to remedy.

    As for Bootvis, I should have been more explicit: It ran allright and reported the following:

    Disk Init: 1.18 s
    Driver: 12.25 s, concurrent with
    Prefetching: 14.2 s and
    Registry & Pagefile: 1.70 s
    Video took 1.62 s, followed by
    Logon and Services: 14.31s

    Total activity: 32 seconds flat.

    What I meant by "Bootvis (MS) utility does not start before NTLoader finishes" is that the activity monitoring period that would be useful -in my case- ends at the 0 second mark on the charts. Sorry for the fog.

    I also ran XPAntiSpy before begging for help, to no avail. I actually found it using the Search button from the top of this page )))

    Tried yours, Daizy: No Go.

    Let's get on with mflynn's wizardry; I will vacuum the prefetch file and get a clean events log file. The start-up list file is extensive; should I post all the sections ? The Startup Control Panel Applet looks a little like the MSConfig app... (which didn't yield anything yesterday).
     
  7. 2003/01/05
    mflynn

    mflynn Inactive

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    Personne

    ARE YOU SURE YOU ARE READY FOR THIS? Oookkk you asked!

    Ok all that new info helps. So let us get down to bussiness.

    In rereading your original message this morning I noticed something I missed last night. THIS SAME THING HAPPENS IN SAFE MODE!

    Good to know but not good. This would seem to indicate this problem to be outside normal statrups. So after doing the basics below we will inspect the services closely.

    Additional info needed, do you have any USB devices?

    What kind of internet access? How is it connected, and is it thru a router? Do you have any kind of external HW firewall?

    Is this computer on a network? If so how large? Is it a Domain controller, if so primary or 2nd etc? What network protcols are installed besides TCP/IP?

    Are there any specialized (non typical applications) installed?

    Are there any removable drives/devices like zip, orb MO or tape?

    Does this unit have other physical HD's. How is each partitioned? How are the other drives including CD's and CDRW's connected (primary, slave etc). SCSI?

    Was this an empty NTFS partition before install or did you let install create this partition. What about the other partitions, fat32 etc?

    Tell me about the Pagefile size and location. Free space on Pagefile drive?

    You mentioned normal operation after the 7 minute thing, so this means to me that everything works but what about performance, seem normal?

    Don't forget to get me the event logs on first boot after clearing. Get these immediately on access to desktop before anything else. Since they were cleared in safe mode we now have only info on the last boot.

    1. Install the StartUpList program. It will display a log in wordpad that you can simply copy, and then paste back in a message to us. If it is too long for 1 post then span it to 2 or more. Yes I need to see it before you use Startup control panel to disable any startups.

    2. StartUp control panel does give Win98 like startup conrtol but it is more than that. It covers all 5 startup locations and where msconfig only allows on/off. StartupCpl allows this plus move to another startup type and delete with backup.

    So after the staruplist. Uncheck all things added to startup after installation like Virus scanners, firewalls system works etc. After I see the startup list I may have more to add.

    This is basic but when you don't do the basics it bites you in the butt. So command prompt chkdsk /r, this will require a reboot so do so. Report any unusual results or if takes unusually long time.

    Make note of pagefile settings, resize to 0 then reboot and set back to original.

    After this, defrag. All drives!!!

    Enough for now!

    I need all this info so please print this and go down the list when you post back.

    All of this will eliminate many things and hopefully uncover a specfic thing to lock on to.

    I do not really expect any of these to fix the problem but to hopefully uncover it! But if there is a problem with pagefile, disk error or severe defragmentation then it could.

    Get thru this and we should be able to do the rest 1 issue at a time.

    mike
     
  8. 2003/01/05
    Phil K

    Phil K Inactive

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    Odd thing - I was following one of Daizy's ideas when I clicked on "device manager" I didnt get it, what I got was "console 1" whatever the hell that is. What's up with my comp ? Any ideas gratefully grasped. :confused:
     
  9. 2003/01/05
    mflynn

    mflynn Inactive

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    Phil you will need to point me to the thread you used. I searched for all your threads and found nothing concerning Daizy in you posts.

    Drop me a link so I can see what you may have done.

    mike
     
  10. 2003/01/05
    Personne

    Personne Inactive Thread Starter

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    No USB whatsoever.

    DSL through Linksys router. Domestic LAN -me and the wife- on a p2p basis; local FTP for the occasional file exchange and archiving of the IBook. Static IPs, No DHCP, DMZ, port forwarding or Remote mgnt. XP pro on both stations, firewall disabled, limited directory-based file sharing (no root dir, no admin privileges).

    The HDD is master on the primary IDE controller, CS jumpered, and is reported to be using UDMA 5 by both the BIOS and XP's device mgr. A 16X Lite-On DVD-ROM is Slave on the same channel, also CS jumpered, and is using UDMA 2. The secondary controller has a 12/10/32 CD-RW alone as Master device 0, using Multi-Word DMA 2; device 1 now has Auto-Detect option disabled (Daizy's suggestion).
    PHP:
    Partitions:     2
    StartOffset
    :    0
    EndOffset
    :      951a10400
    BytesPerSector
    512
    Capacity
    :       38170 MB
            DriveLetter
    C:
            
    PartitionNumber1
            PartitionStart
    7e00
            PartitionEnd
    2f08e6e00
            SectorsPerCluster
    8
            BytesPerSector
    512
            Capacity
    12040 MB
            NumberOfFreeClusters
    2278249
            TotalNumberOfClusters
    3082463
            FileSystem
    NTFS

            DriveLetter
    D:
            
    PartitionNumber2
            PartitionStart
    2f08efc00
            PartitionEnd
    950d47c00
            SectorsPerCluster
    32
            BytesPerSector
    512
            Capacity
    26116 MB
            NumberOfFreeClusters
    1286428
            TotalNumberOfClusters
    1671446
            FileSystem
    FAT32
    The pagefile is at the root of c:\ and is 786Mb. the drive has 73% free space.

    CHKDSK, DISKMGMT.msc, FDISK and other third-party utilities all report the drive and volume to be healthy. S.M.A.R.T. is enabled and no flags have popped-up.

    Defragmenting ? The whole thing started with a brown-out during a defrag; this is what messed-up my previous install. This system purred nicely, folding like hell (2 client services), ripping MP3s and all until then. I'll give it another shot but, as I said before, the speed is optimal once the booting part is over with.

    A low-level format is beginning to sound more and more appealing as this unfolds (pun intended), instead of borrowing your precious time. Let me give the rest of your instructions a try.
     
  11. 2003/01/05
    mflynn

    mflynn Inactive

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    Ah Haa

    Now you hit a nerve.

    Confirm this OS as installed did at one time did work properly if only for an hour, I never understood this to be so?

    Confirm also that this began after the bad defrag?

    If so jump to the Pagefile step resize to zero.

    If you just ran chkdsk

    then do this at command prompt

    chkdsk c: /r

    then

    chkds d: /r

    Reboot

    After it finishes the bootup chkdsk

    on way back up, boot to safe mode again

    Do nothing but shut down

    Disconnect all cables from the computer except keyboard and mouse

    Reboot to safe mode even again

    Try the defrag now

    If it does "brown out" make absolutly sure it is not still defragmenting.

    If HD light is not flashing access does not nessesarily mean any thing, leave it for 30 minutes or more. If you do see a blink of the HD ever so often the processor is live, leave it much longer.

    mike
     
  12. 2003/01/05
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    Hi Personne

    I'm not in your league or fellow poster's per technical hardware expertise. I recently upgraded to a new XP system. I noticed during bootup that S.M.A.R.T. was disabled for my 120GB/7200 RPM HDD. Ask the local building why... blah technical, blah technical and ADDS considerble time to bootup with no real benefit. Please don't flame my builder, the box is rock solid, boots to desktop in plus/minus 90 seconds. I'm sure all builders have there little tried true tricks. With horror stories equal to power outages during Defrag.. what a bummer. So take the S.M.A.R.T. suggestion as one builders "opinion ". Good luck
     
  13. 2003/01/05
    mflynn

    mflynn Inactive

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    10-4 to that Dennis

    But it won't add 7 minutes. I agree with your man. I typically run S.M.A.R.T thru install, setup and burnin then disable.

    I then look to it and reenable if HD problems crop up later down the line.

    Mike
     
  14. 2003/01/07
    Phil K

    Phil K Inactive

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    >>Phil you will need to point me to the thread you used. I searched for all your threads and found nothing concerning Daizy in you posts.

    Drop me a link so I can see what you may have done.

    mike
    <<

    Mike, I found the problem - it was a VIRUS. The "W32 Yaha" one. I used a link kindly told to me by a fellow Brit on another of these kind of sites, as he too had had the problem and bingo ! - Got the b***** !
    So now I can concentrate on finding out why my comp never works properly on first boot, and takes not much less time on the second ! :confused: :D
     
  15. 2003/01/07
    Phil K

    Phil K Inactive

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    >>HDD slowdown when booting<<
    This is one of the sites Daizy suggested, and it says to go to the IDE area on device manager, onto advanced then on either 0 or 1 not greyed out.... unfortunately, they are BOTH greyed out. What do i do now ? :) :confused:
     
  16. 2003/01/07
    Personne

    Personne Inactive Thread Starter

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    Back to "normal ", for now...

    I was trying to avoid it but in the end, a wipeout and re-install is almost inevitable in some cases. I was willing (and so did one of you) to spend more time on an educated fix rather than resort to nuclear, but there is a limit to everything.

    I ended-up using BCWipePD, a mean little app; multi-pass character rotation "shredding" of every sector on the platters, MFTs and MBRs included. Worth a look.

    Thanks to all who chimed in.
     
  17. 2003/01/07
    mflynn

    mflynn Inactive

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    Sorry all

    I am traveling on bussiness since 6:00 Monday will not be home till Thurs.

    Mike
     
  18. 2003/01/07
    Newt

    Newt Inactive

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    I agree. Sometimes not worth the aggravation involved in tracking down strange, one-off problems and even if you found "the problem" you'd have to remain a little leary of the system.

    Mike is always willing to troubleshoot longer than I am before just slicking the thing and starting over. I think because he doesn't fish and so has lots of free time on his hands. :D
     
  19. 2003/01/10
    mflynn

    mflynn Inactive

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    Ok good to hear ordeal is over!

    Newt, well I do fish a tiny bit, but not on the professional level that you do.

    As for free time!!!!!!!!!! Yeah righttttt!

    mike
     
  20. 2003/01/10
    Personne

    Personne Inactive Thread Starter

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    As a footnote, I monitored carefully the new install and I witnessed the weird scan again but only once, upon reboot during the SP1 update. Still 30-40 secs of black screen with a very short 'progress bar' scan before startup. Nowhere near the 7 minutes encountered before, and never to be seen again afterward.

    I had opted to archive the uninstall info, this time around. My take on the whole thing is that the SP1 went amiss and was trying to delete (compress ?) some absent temp or uninstall info, probably as part of a batch file that kept coming back because it had never been able to run its full course.

    For the record - and what it's worth - I am grateful for you guys' help and support.

    Have a cold one on me.
     
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