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Resolved Asksam systems

Discussion in 'Other PC Software' started by muruga, 2013/11/07.

  1. 2013/11/07
    muruga

    muruga Well-Known Member Thread Starter

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    I've been using AskSam pro for some 19 years, previously when I had a question I'd call and someone was always there now they have VM, no one answers, no return of mssg and I even email ny Q but no reply - so my Q is Will Asksam pro 7 work on Windows 7. BTW has anyone else had this problem with this company 0 the product is really very fine.
     
  2. 2013/11/07
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    I've never heard of them... When I go to their web site I see:

    Maybe no one has access to their database?!?!?
     

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  4. 2013/11/07
    muruga

    muruga Well-Known Member Thread Starter

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    They have been in business over 25 years. The product is as I said excellent but not getting answers back and what I see on their web makes me think they have gone bankrupt and won't let anyone know
     
  5. 2013/11/07
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    A "Google" shows the site is under Maintenance at the moment and to go back later. :cool: Neil.
     
  6. 2013/11/08
    muruga

    muruga Well-Known Member Thread Starter

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    In my original post I am not referring to their website but to unanswered phone calls and emails which is rather distressing because my whole data project of 23 years would be in jeopardy if they have gone down.
     
  7. 2013/11/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Maybe they are BUSY with the Maintenance. You don't tell us how long you've been waiting for replies. Do they run a Forum of FAQ's? Neil.
     
  8. 2013/11/08
    muruga

    muruga Well-Known Member Thread Starter

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    I've called some 15 times over a 4 week period, and sent 3 emails, their forum has been not in use for at least 3 years,
    thanks
     
  9. 2013/11/08
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Forum not used in the past 3 years ought to be a clue to something going on.
     
  10. 2013/11/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    On Bits Dujour Today Asksam 7 Pro Download: Platforms: Windows 2000, XP, Server 2003, Server 2008, Vista (32 and 64 bit), 7 (32 and 64 bit)
    Does this answer your question in your 1st. Post? Neil.
     
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  11. 2013/11/08
    muruga

    muruga Well-Known Member Thread Starter

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    Not really because first the forum was never a major thing AND during all those years I was able to get someone straight away. They have always been a very friendly good company with good support.
     
  12. 2013/11/08
    muruga

    muruga Well-Known Member Thread Starter

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    Thanks Neil.
     
  13. 2013/11/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    I sent a question to the site web master and got a rejection email that the site no longer exists???
    Some new company running the ship? Neil.
     
  14. 2013/11/08
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Yeah, but that was 3 years ago. Why did it stop then and they still offered the program after that supposedly?
     
  15. 2013/11/09
    muruga

    muruga Well-Known Member Thread Starter

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    How interesting - why then does their phone still ring and the VM comes on and how is it that my emails to their tech support is not rejected, just wondering. I would also guess that they no longer are in biz but these questions are puzzling. Thanks
     
  16. 2013/11/30
    muruga

    muruga Well-Known Member Thread Starter

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    well after some 12 weeks of no answers to VM or Email I conclude that this company went belly up - too bad they had a great product.
     

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