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Resolved Huge Problem with FF 25 "Not Responding"

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by KAL, 2013/11/21.

  1. 2013/11/21
    KAL

    KAL Inactive Thread Starter

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    I was having a problem with almost constantly receiving a "not responding" message with the older versions of FF so I updated to 25 when it was released. However, I still am receiving the same messages.

    Here's what I've done and still receiving message:
    Disabled all add-ons and plug-ins
    Done a restart.
    Created a new log in when I start FF

    Could a slow DSL or router ready to die cause me to receive that message because of not being able to get a constant signal?
     
    KAL,
    #1
  2. 2013/11/21
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi KAL, it might pay to wait until you've been assessed by Evan in your latest Post. Neil.
     

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  4. 2013/11/21
    KAL

    KAL Inactive Thread Starter

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    Thanks! Will do
     
    KAL,
    #3
  5. 2013/11/24
    KAL

    KAL Inactive Thread Starter

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    UPDATE: Just about to resolve my problems on the other post. It did repair some of the goofy things that FF was doing but I am still having a time with "Not Responding ". I did engage the NoScript Add On but that is such a pain. It slowed the not responding down some but it still happens now and then.
     
    KAL,
    #4
  6. 2013/11/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Does the same circumstance happen if you run Internet Explorer 8? Does the not responding issue happen only with certain websites in Firefox?
     
  7. 2013/11/24
    KAL

    KAL Inactive Thread Starter

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    I checked my mail at yahoo.com, cruised Facebook and Pinterest all in IE8. There was a lag when clicking different items. There also was a delay when I would scroll down the pages and it would take a few seconds for the page to move. This happens in both browsers.
     
    KAL,
    #6
  8. 2013/11/24
    James Martin

    James Martin Geek Member

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    How much graphics RAM do you have, KAL?
     
  9. 2013/11/24
    KAL

    KAL Inactive Thread Starter

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    Another problem I've been having is with the Shockwave Flash Player. It seems to be crashing often or stopping and starting with the error window appearing. It has been updated but still seems to be having problems.
     
    KAL,
    #8
  10. 2013/11/24
    James Martin

    James Martin Geek Member

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    Do you have File Hippo on your computer?

    Maybe Evan has already covered this, but FH is a great tool to check if all of your software is up to date.
     
  11. 2013/11/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You only have 1 GB of RAM in your machine.

    You can run the Crucial System Scanner to figure out if its possible to upgrade the RAM in your system.

    Your computer will get a performance boost if you install more memory in your computer.
     
  12. 2013/11/25
    KAL

    KAL Inactive Thread Starter

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    James, thanks for the link. I did find a few updates, especially the Shockwave Flash Player, that needed updated. My FF add on was updated but shockwave was not. Now that it has been updated, things seem to run a bit smoother.

    Evan, I checked the Crucial site and my memory can be upgraded. That will be in the future. I just have to decide if I want to go that route or consider putting that cost towards upgrading to Windows 7 with the few bucks it would cost for the memory.

    I still think that MOST of my problems are due to my router and DSL service. The wireless went out on the router earlier this summer and I am now using an Apple Extreme router for the wireless. But I think the Frontier router is on it's last leg and I'm getting ready to replace it.

    Also, our Frontier DSL service has been tinkered with starting this summer. I live in a rural area and they oversold, ran out of blocks for the service and have been upgrading periodically, so needless to say, there are good and bad days. I know this because the Frontier guys eat in my restaurant. They take good care of me and I take good care of them.

    Thanks again Evan and everyone else for your help. This site is the greatest and has guided me many times.
     
    KAL,
    #11
  13. 2013/11/25
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Yeah no problem. Thanks for the update. :cool:

    Keep in mind that if you want to upgrade to Windows 7 then you will need to install more RAM as Windows 7 requires at least 2 GB's, (preferably 4 or more GB's) to run smoothly.
     

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