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USB stick not recognised.

Discussion in 'PC Hardware' started by BobbyScot, 2013/10/12.

  1. 2013/10/12
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Without reason all my USB sticks 64GB are no longer being recognised. My other USB sticks of various capacity size can be used normally. Can this error be rectified?
     
  2. 2013/10/12
    Arie

    Arie Administrator Administrator Staff

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    Same PC as this one?

    Update all your drivers!
     
    Arie,
    #2

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  4. 2013/10/18
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    All drivers appear to be updated.
    USB 64Gb memory sticks are the only ones failing to be recognised or opening when inserted in USB socket. All other sizes 4-42Gb respond though after a lapse of few seconds.
     
  5. 2013/10/18
    James Martin

    James Martin Geek Member

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    Doesn't Windows update these kind of drivers automatically?
     
  6. 2013/10/18
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  7. 2013/10/19
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Checked Device Manager, unable to find reference USB Controller only Disk Drivers.
     
  8. 2013/10/19
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    You're running W7 64bit?
    My Notebook W8 and my Vista Desktop both show Universal Serial Bus Controllers as the bottom (last) entry in Device Manager.
    If you haven't got it - that's your problem.
    Sounds like a fresh install might be needed. Neil.

    ps. Try a reinstall of your Motherboard drivers and Chipset first. Bios could in need of an update too.
     
    Last edited: 2013/10/19
  9. 2013/10/19
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    My apology, USBC is indeed listed. The list has many entries, do you mean remove all entries shown in list?
    Windows 7 64bits Home Premium.
     
  10. 2013/10/19
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Yes, (it's in the instructions that retiredlearner linked you to).

    Then restart your computer and Windows 7 will reinstall all USB controllers automatically.
     
  11. 2013/10/19
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    I carried out your suggestions, well in part. Deleted down to Intel(R) Family USB Universal Host Controller 2936 when computer completely froze, requiring a cold start of computer. Did you mean USB Composite Storage devices and Hub?
     
  12. 2013/10/19
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Yes, Delete all and shut down and Reboot. Windows will reinstall.
    Thanks Doc, had to spend some sleep time. Neil.
     
  13. 2013/10/20
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Carried out procedure again, only a few USB entries deleted and reinstalled by Windows. USB stick 64Mb remains as not recognised.
     
  14. 2013/10/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    The remedy was to uninstall ALL USB references - Shut - Reboot. If you only closed some, you will not get Windows to install correctly. Neil.
     
  15. 2013/10/20
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Neil, I fully appreciate in what you say. However, I uninstalled six entries and the computer went into the freeze mode and exercise terminated.
     
  16. 2013/10/20
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Try deleting them all in Safe mode. Then when it reboots, let it boot back up into normal mode so Windows can get them reloaded, (hopefully correctly this time).
     
  17. 2013/10/20
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Afraid not. Thanks for your patience, not understand reason for not reading the 64Gb USB sticks.
     
  18. 2013/10/20
    James Martin

    James Martin Geek Member

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    Have tried to contact the USB maker for help?
     
  19. 2013/10/20
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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  20. 2013/10/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    What Brand are your 64GB sticks?
    I have Rundisk, Lexar, Transcend,2x Adata, Emtec and Cruzer from 4GB, 8GB and 32GB sticks and all are recognized in XP, Vista and W8 systems and immediately.

    There's got to be something odd with your OS.:confused: Report back if you can confirm Doc's suggestion of trial of sticks in another computer. Neil.
     
  21. 2013/10/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Last edited: 2013/10/20

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