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Solved Virus removal on KW computer

Discussion in 'Malware and Virus Removal Archive' started by rwirsig, 2013/09/03.

Page 2 of 2
  1. 2013/09/07
    rwirsig Lifetime Subscription

    rwirsig Well-Known Member Thread Starter

    Joined:
    2013/08/09
    Messages:
    174
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    0
    Results of screen317's Security Check version 0.99.73
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Disabled!
    AVG AntiVirus Free Edition 2014
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Out of date HijackThis installed!
    Malwarebytes Anti-Malware version 1.75.0.1300
    HijackThis 2.0.2
    CCleaner
    Java(TM) 6 Update 22
    Java version out of Date!
    Adobe Reader 10.1.7 Adobe Reader out of Date!
    Mozilla Firefox (3.0.1) Firefox out of Date!
    Google Chrome 29.0.1547.62
    Google Chrome 29.0.1547.66
    ````````Process Check: objlist.exe by Laurent````````
    AVG avgwdsvc.exe
    AVG avgrsx.exe
    AVG avgnsx.exe
    AVG avgemc.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 7%
    ````````````````````End of Log``````````````````````
     
    rwirsig,
    #21
  2. 2013/09/07
    rwirsig Lifetime Subscription

    rwirsig Well-Known Member Thread Starter

    Joined:
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    Farbar Service Scanner Version: 05-09-2013
    Ran by Ralph (administrator) on 07-09-2013 at 07:27:58
    Running from "C:\Documents and Settings\Ralph\Desktop "
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall "=DWORD:0


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Other Services:
    ==============


    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    Avgtdix(12) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
    0x0C00000005000000010000000200000003000000040000000B0000000A0000000C00000006000000090000000800000007000000
    IpSec Tag value is correct.

    **** End of log ****
     
    rwirsig,
    #22


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  4. 2013/09/07
    rwirsig Lifetime Subscription

    rwirsig Well-Known Member Thread Starter

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    This may be a resend---not sure I did it correctly the first time.
    All processes killed
    Error: Unable to interpret < > in the current context!
    ========== OTL ==========
    Service vToolbarUpdater15.3.0 stopped successfully!
    Service vToolbarUpdater15.3.0 deleted successfully!
    File C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe not found.
    Service MaxBackServiceInt stopped successfully!
    Service MaxBackServiceInt deleted successfully!
    File C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe not found.
    Error: No service named Winsock - Google Desktop Search Backup Before Last Install was found to stop!
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
    - Google Desktop Search Backup Before Last Install deleted successfully.
    Error: No service named Winsock - Google Desktop Search Backup Before First Install was found to stop!
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
    - Google Desktop Search Backup Before First Install deleted successfully.
    Service WDICA stopped successfully!
    Service WDICA deleted successfully!
    Service WDC_SAM stopped successfully!
    Service WDC_SAM deleted successfully!
    File system32\DRIVERS\wdcsam.sys not found.
    Service PDRFRAME stopped successfully!
    Service PDRFRAME deleted successfully!
    Service PDRELI stopped successfully!
    Service PDRELI deleted successfully!
    Service PDFRAME stopped successfully!
    Service PDFRAME deleted successfully!
    Service PDCOMP stopped successfully!
    Service PDCOMP deleted successfully!
    Service PCIDump stopped successfully!
    Service PCIDump deleted successfully!
    Service lbrtfdc stopped successfully!
    Service lbrtfdc deleted successfully!
    Service ivusb stopped successfully!
    Service ivusb deleted successfully!
    File system32\DRIVERS\ivusb.sys not found.
    Service i2omgmt stopped successfully!
    Service i2omgmt deleted successfully!
    Service gdrv stopped successfully!
    Service gdrv deleted successfully!
    File C:\WINDOWS\gdrv.sys not found.
    Service cpuz132 stopped successfully!
    Service cpuz132 deleted successfully!
    File C:\DOCUME~1\Ralph\LOCALS~1\Temp\cpuz132\cpuz132_x32.sys not found.
    Service Changer stopped successfully!
    Service Changer deleted successfully!
    Service catchme stopped successfully!
    Service catchme deleted successfully!
    File C:\DOCUME~1\Ralph\LOCALS~1\Temp\catchme.sys not found.
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet
    Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C}
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\
    not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet
    Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\
    not found.
    Registry key FF -
    HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@google.com/npPicasa2,version=2.0.0\
    deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2000478354-1454471165-1417001333-1003\Software\Microsoft\Internet
    Explorer\Toolbar\WebBrowser\\{4E7BD74F-2B8D-469E-D1FB-EF7FB3D5FA7D}
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4E7BD74F-2B8D-469E-D1FB-EF7FB3D5FA7D}\
    not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\KernelFaultCheck
    deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2000478354-1454471165-1417001333-1003\Software\Microsoft\Windows\CurrentVersion\Run\\AVUS
    deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2000478354-1454471165-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
    Settings\ZoneMap\Domains\internet\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2000478354-1454471165-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
    Settings\ZoneMap\Domains\mcafee.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2000478354-1454471165-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
    Settings\ZoneMap\Domains\mcafee.com\ not found.
    Starting removal of ActiveX control {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
    C:\WINDOWS\Downloaded Program Files\mcinsctl.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\
    not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
    Setup\Installed Components\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\
    not found.
    Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
    C:\WINDOWS\Downloaded Program Files\erma.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\
    not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
    Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\
    not found.
    Starting removal of ActiveX control {B2BE75F3-9197-11CF-ABF4-08000996E931}
    C:\WINDOWS\Downloaded Program Files\whip.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{B2BE75F3-9197-11CF-ABF4-08000996E931}\
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B2BE75F3-9197-11CF-ABF4-08000996E931}\
    not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
    Setup\Installed Components\{B2BE75F3-9197-11CF-ABF4-08000996E931}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B2BE75F3-9197-11CF-ABF4-08000996E931}\
    not found.
    Starting removal of ActiveX control {BCC0FF27-31D9-4614-A68E-C18E1ADA4389}
    C:\WINDOWS\Downloaded Program Files\McGDMgr.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\
    not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
    Setup\Installed Components\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\
    not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\WINDOWS\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\
    deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\
    not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
    Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\
    not found.
    Starting removal of ActiveX control Garmin Communicator Plug-In Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Garmin Communicator Plug-In\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Garmin Communicator Plug-In\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
    Setup\Installed Components\Garmin Communicator Plug-In\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\avgsecuritytoolbar\
    deleted successfully.
    File Protocol\Handler\avgsecuritytoolbar - No CLSID value found not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-qt2007\
    deleted successfully.
    File Protocol\Handler\intu-qt2007 - No CLSID value found not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-qt2008\
    deleted successfully.
    File Protocol\Handler\intu-qt2008 - No CLSID value found not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-qt2009\
    deleted successfully.
    File Protocol\Handler\intu-qt2009 - No CLSID value found not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\linkscanner\
    deleted successfully.
    File Protocol\Handler\linkscanner - No CLSID value found not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32768 bytes

    User: Administrator.NEWDELL
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes Flash cache emptied:
    ->56516 bytes

    User: Documents and Settings

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Keith

    User: kodak

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 98438 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 177362 bytes

    User: Ralph
    ->Temp folder emptied: 11317401 bytes
    ->Temporary Internet Files folder emptied: 22508581 bytes Java cache
    ->emptied: 0 bytes FireFox cache emptied: 4163809 bytes Google Chrome
    ->cache emptied: 0 bytes Apple Safari cache emptied: 0 bytes Flash cache
    ->emptied: 57003 bytes

    %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 16334786 bytes
    %systemroot%\System32 .tmp files removed: 2577 bytes %systemroot%\System32\dllcache .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 1437 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder
    emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes RecycleBin emptied: 0 bytes

    Total Files Cleaned = 52.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: Administrator.NEWDELL

    User: All Users

    User: Default User

    User: Documents and Settings

    User: Guest

    User: Keith

    User: kodak

    User: LocalService

    User: NetworkService

    User: Ralph
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: Administrator.NEWDELL

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Documents and Settings

    User: Guest

    User: Keith

    User: kodak

    User: LocalService

    User: NetworkService

    User: Ralph
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 09072013_070759

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\Ralph\Local Settings\Temp\tmp23.tmp not found!
    File\Folder C:\Documents and Settings\Ralph\Local Settings\Temp\tmp39.tmp not found!
    File\Folder C:\Documents and Settings\Ralph\Local Settings\Temp\tmpF.tmp not found!
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\P81N3KMY\106122-active-virus-removal-kw-computer-2[1].html
    moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\P81N3KMY\nwwzxh5kawik[1].htm moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\HUGLGZCM\fastbutton[1].htm moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\HUGLGZCM\xd_arbiter[3].htm moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\6XIF290F\like[1].htm moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\6XIF290F\postmessageRelay[3].htm moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\6XIF290F\xd_arbiter[1].htm moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
    C:\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\SuggestedSites.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...


    On 9/6/13, Windows BBS <mailer@windowsbbs.com> wrote:
    >
    > ***PLEASE DON'T RESPOND TO THIS EMAIL*** It is sent from an
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    >
    > Hello rwirsig,
    >
    > ******** IMPORTANT ******
    >
    > Please respond to suggestions (or questions) that you receive. We are
    > all volunteers trying to help each other in our spare time, and it is
    > good to know if one of our suggestions enabled you to solve your
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    > https://www.windowsbbs.com/?help/Guide/
    >
    > ******** IMPORTANT ******
    >
    > broni has just replied to a thread you have subscribed to entitled -
    > [Active] Virus removal on KW computer - in the Malware and Virus
    > Removal forum of Windows BBS.
    >
    > This thread is located at:
    > http://www.windowsbbs.com/malware-virus-removal/106122-active-virus-re
    > moval-kw-computer-new-post.html
    >
    >
    > There may be other replies also, but you will not receive any more
    > notifications until you visit the forum again.
    >
    >
    > Yours,
    > Windows BBS team
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    >
     
    rwirsig,
    #23
  5. 2013/09/07
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Eset?
     
    broni,
    #24
  6. 2013/09/07
    rwirsig Lifetime Subscription

    rwirsig Well-Known Member Thread Starter

    Joined:
    2013/08/09
    Messages:
    174
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    0
    ESETScan wouldn't save to the desktop---it would hang up. So I copied it to the clipboard and pasted it below:

    C:\AdwCleaner\Quarantine\C\Documents and Settings\Ralph\Application Data\Mozilla\Firefox\Profiles\qwgywtfx.default\Extensions\plugin@getwebcake.com\content\overlay.js.vir JS/Adware.Yontoo.C application cleaned by deleting - quarantined
    C:\Documents and Settings\Documents and Settings\Ralph\Local Settings\Temporary Internet Files\Content.IE5\OTQJCXYV\Banner[1].htm HTML/ScrInject.B.Gen virus deleted - quarantined
    C:\Documents and Settings\Ralph\Application Data\Apple Computer\MobileSync\Backup\588ad44ebc9e1b3288e2615ae4acb7dbd72fdfe6\4358dc285af73c77dac4b4b96c0aaab0dbdb4edd a variant of Win32/Adware.LIImpact.A application cleaned by deleting - quarantined
    C:\Documents and Settings\Ralph\Application Data\Apple Computer\MobileSync\Backup\588ad44ebc9e1b3288e2615ae4acb7dbd72fdfe6-20130602-165339\4358dc285af73c77dac4b4b96c0aaab0dbdb4edd a variant of Win32/Adware.LIImpact.A application cleaned by deleting - quarantined
    C:\Documents and Settings\Ralph\Application Data\Apple Computer\MobileSync\Backup\588ad44ebc9e1b3288e2615ae4acb7dbd72fdfe6-20130606-211924\4358dc285af73c77dac4b4b96c0aaab0dbdb4edd a variant of Win32/Adware.LIImpact.A application cleaned by deleting - quarantined
    C:\Documents and Settings\Ralph\My Documents\My Download Files\BS225.exe multiple threats cleaned by deleting - quarantined
     
    rwirsig,
    #25
  7. 2013/09/07
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    116
    [​IMG] Update Firefox to the latest 23.0.1 version.

    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

    - Foxit PDF Reader from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    - PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =======================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
    broni,
    #26
  8. 2013/09/11
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    The issue seems to be resolved.
     
    broni,
    #27
  9. 2013/09/11
    rwirsig Lifetime Subscription

    rwirsig Well-Known Member Thread Starter

    Joined:
    2013/08/09
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    I agree. Thanks for your help.
     
    rwirsig,
    #28
  10. 2013/09/11
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    You're very welcome [​IMG]
     
    broni,
    #29
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