Resolved Random switch to screensaver while working

Hi, My friend has a new Toshiba Satellite Pro L870 laptop, with Windows 7 Pro installed, we are just getting used to the new program,( being long time XP users) but our problem is that when you are working , typing etc , it seems to jump to the screensaver at random times by itself, as soon as you type or move the mouse it jumps back, I have set the screensaver to 3 mins .
It does not do it if you are watching a video or on GE or such.???
Anything else I can check or reset,
Thanks Des

 

Thanks Steve & Arie, I will try you suggestions on Monday and report back when she is home again, Thanks,

 

Thanks Tony, I did not know that, I seem to learn something new everyday.
Cheers Des.

 

Hi, I have shut off the screensaver and it still randomly go blank, not a great problem but a real pain, any more suggestions , Please.

 

I had the same problem on a replacement machine. I went into the setup utility, set all power options so that the computer never goes into standby or sleep. I did the same thing in Control Panel power options. I haven't used a screensaver in years so I never looked at that setting.

But THAT is what it was. The screensaver was set to "none ", so the screen would randomly go blank. I felt dumb when our tech support remotely looked and told me.

So... have you checked all three of those places?

Phil

 

Thanks guy's. I set their laptop to those things as you have suggested, my own one on XP is set that way,
My friend has advised me that it seems to be fixed , so I will mark this as Solved .
Thanks again to all those that helped.
Cheers Des.