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Solved Trojan Horse, Rootkits, Slow boot and performance

Discussion in 'Malware and Virus Removal Archive' started by Nomad, 2013/07/19.

  1. 2013/07/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] I don't see any AV program running. You must install one now.

    [​IMG] Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following
    Code:
    :OTL
    FF - user.js - File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\IPSFFPlgn\
    CHR - default_search_provider: AVG Secure Search (Enabled)
    CHR - default_search_provider: suggest_url = http://toolbar.avg.com/acp?q={searchTerms}&o=1
    O2 - BHO: (no name) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - No CLSID value found.
    O8:64bit: - Extra context menu item: Free YouTube to iPod Converter - C:\Users\Dan\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetoipodconvert er.htm File not found
    O8 - Extra context menu item: Free YouTube to iPod Converter - C:\Users\Dan\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetoipodconvert er.htm File not found
    O15 - HKU\.DEFAULT\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
    O15 - HKU\.DEFAULT\..Trusted Domains: freerealms.com ([]* in Trusted sites)
    O15 - HKU\.DEFAULT\..Trusted Domains: soe.com ([]* in Trusted sites)
    O15 - HKU\.DEFAULT\..Trusted Domains: sony.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-18\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-18\..Trusted Domains: freerealms.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-18\..Trusted Domains: soe.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-18\..Trusted Domains: sony.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-19\..Trusted Domains: clonewarsadventures.com ([]* in )
    O15 - HKU\S-1-5-19\..Trusted Domains: freerealms.com ([]* in )
    O15 - HKU\S-1-5-19\..Trusted Domains: soe.com ([]* in )
    O15 - HKU\S-1-5-19\..Trusted Domains: sony.com ([]* in )
    O15 - HKU\S-1-5-20\..Trusted Domains: clonewarsadventures.com ([]* in )
    O15 - HKU\S-1-5-20\..Trusted Domains: freerealms.com ([]* in )
    O15 - HKU\S-1-5-20\..Trusted Domains: soe.com ([]* in )
    O15 - HKU\S-1-5-20\..Trusted Domains: sony.com ([]* in )
    O15 - HKU\S-1-5-21-2157187469-2616010555-2256296325-1000\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-21-2157187469-2616010555-2256296325-1000\..Trusted Domains: freerealms.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-21-2157187469-2616010555-2256296325-1000\..Trusted Domains: soe.com ([]* in Trusted sites)
    O15 - HKU\S-1-5-21-2157187469-2616010555-2256296325-1000\..Trusted Domains: sony.com ([]* in Trusted sites)
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
    O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found
    O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O18:64bit: - Protocol\Filter\text/xml - No CLSID value found
    O20 - Winlogon\Notify\SEP: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found
    [2013/07/21 12:11:41 | 000,000,000 | ---D | C] -- C:\Users\Dan\AppData\Local\Avg2013
    [2013/06/27 21:49:04 | 000,003,716 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefoxavg-secure-search.xml
    [2013/06/27 21:48:19 | 000,045,856 | ---- | M] (AVG Technologies) -- C:\Windows\SysNative\drivers\avgtpx64.sys
    [2013/06/27 21:48:06 | 000,003,716 | ---- | C] () -- C:\Program Files (x86)\Mozilla Firefoxavg-secure-search.xml
    
    
    :Services
    
    :Reg
    
    :Files
    C:\FRST
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  2. 2013/07/21
    Nomad

    Nomad Inactive Thread Starter

    Joined:
    2013/07/19
    Messages:
    16
    Likes Received:
    0
    OTL Log (code)

    All processes killed
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BBDA0591-3099-440a-AA10-41764D9DB4DB}\ not found.
    File C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\IPSFFPlgn not found.
    Use Chrome's Settings page to remove the default_search_provider items.
    Use Chrome's Settings page to remove the default_search_provider items.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}\ not found.
    64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Free YouTube to iPod Converter\ deleted successfully.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Free YouTube to iPod Converter\ not found.
    Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ deleted successfully.
    Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ deleted successfully.
    Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ deleted successfully.
    Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ not found.
    Registry key HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ not found.
    Registry key HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ not found.
    Registry key HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ not found.
    Registry key HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2157187469-2616010555-2256296325-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2157187469-2616010555-2256296325-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2157187469-2616010555-2256296325-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2157187469-2616010555-2256296325-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
    File Protocol\Handler\livecall - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\ deleted successfully.
    File Protocol\Handler\msdaipp - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\0x00000001\ not found.
    File Protocol\Handler\msdaipp\0x00000001 - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\oledb\ not found.
    File Protocol\Handler\msdaipp\oledb - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
    File Protocol\Handler\ms-help - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
    File Protocol\Handler\ms-itss - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
    File Protocol\Handler\msnim - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\mso-offdap11\ deleted successfully.
    File Protocol\Handler\mso-offdap11 - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
    File Protocol\Handler\wlmailhtml - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
    File Protocol\Handler\wlpg - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SEP\ deleted successfully.
    C:\Users\Dan\AppData\Local\Avg2013\log folder moved successfully.
    C:\Users\Dan\AppData\Local\Avg2013 folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefoxavg-secure-search.xml moved successfully.
    C:\Windows\SysNative\drivers\avgtpx64.sys moved successfully.
    File C:\Program Files (x86)\Mozilla Firefoxavg-secure-search.xml not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Dan
    ->Temp folder emptied: 11493052 bytes
    ->Temporary Internet Files folder emptied: 574249 bytes
    ->Java cache emptied: 31791975 bytes
    ->FireFox cache emptied: 85463151 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 278528 bytes
    ->Flash cache emptied: 1968962 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 41620 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1105813 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 68351 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 127.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Dan
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    User: TEMP

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Dan
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: TEMP

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 07212013_143554

    Files\Folders moved on Reboot...
    File\Folder C:\Windows\temp\TMP00000001C08EE6954954BE80 not found!
    File\Folder C:\Windows\temp\TMP00000063483C1C4C59BF2ABC not found!

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

    Security Check

    Results of screen317's Security Check version 0.99.70
    Windows Vista Service Pack 2 x64 (UAC is enabled)
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.75.0.1300
    JavaFX 2.1.0
    JavaFX 2.1.0 SDK
    Java(TM) 6 Update 31
    Java 7 Update 7
    Java(TM) 6 Update 5
    Java SE Development Kit 7 Update 4
    Java version out of Date!
    Adobe Flash Player 11.7.700.224
    Adobe Reader 9 Adobe Reader out of Date!
    Mozilla Firefox (22.0)
    Google Chrome 27.0.1453.116
    Google Chrome 28.0.1500.72
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````

    FSS Log

    Farbar Service Scanner Version: 13-07-2013
    Ran by Dan (administrator) on 21-07-2013 at 14:52:40
    Running from "C:\Users\Dan\Desktop "
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcsvc.dll
    [2009-09-18 10:24] - [2009-04-11 03:11] - 0268288 ____A (Microsoft Corporation) 3ED0321127CE70ACDAABBF77E157C2A7

    C:\Windows\System32\drivers\afd.sys
    [2012-02-14 17:35] - [2012-01-03 10:25] - 0404992 ____A (Microsoft Corporation) C4F6CE6087760AD70960C9EB130E7943

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2013-06-13 22:02] - [2013-05-08 00:14] - 1417576 ____A (Microsoft Corporation) 19A5E570048788BE9343FA96C15CEF6F

    C:\Windows\System32\dnsrslvr.dll
    [2011-04-14 14:02] - [2011-03-02 12:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

    C:\Windows\System32\mpssvc.dll
    [2009-09-18 10:24] - [2009-04-11 03:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

    C:\Windows\System32\bfe.dll
    [2009-09-18 10:23] - [2009-04-11 03:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe
    [2009-09-18 10:24] - [2009-04-11 03:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

    C:\Windows\System32\wscsvc.dll
    [2009-09-18 10:23] - [2009-04-11 03:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

    C:\Windows\System32\wbem\WMIsvc.dll
    [2009-09-18 10:24] - [2009-04-11 03:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll
    [2009-09-18 10:24] - [2009-04-11 03:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

    C:\Windows\System32\es.dll
    [2009-09-18 10:24] - [2009-04-11 03:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

    C:\Windows\System32\cryptsvc.dll
    [2013-06-13 22:04] - [2013-04-24 00:09] - 0174592 ____A (Microsoft Corporation) 1B22BC0B71F65001479DAB792C3F626C

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll
    [2009-09-18 10:24] - [2009-04-11 03:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



    **** End of log ****

    Note: ESET scan did not find any threats so I do not have a log from that scan.
     

  3. to hide this advert.

  4. 2013/07/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

    - Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    - PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =============================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
  5. 2013/07/21
    Nomad

    Nomad Inactive Thread Starter

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    I will post the OTL log for the restore point shortly. I've been running the cleanup function on OTL for about 30 minutes or so and it's been stuck on "processing[deleteself]. Should I let it go, start over?
     
  6. 2013/07/21
    broni

    broni Moderator Malware Analyst

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    Retry it from safe mode.
     
  7. 2013/07/21
    Nomad

    Nomad Inactive Thread Starter

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    OTL Restore Point Log

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Dan
    ->Temp folder emptied: 801651 bytes
    ->Temporary Internet Files folder emptied: 431403 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 34901334 bytes
    ->Google Chrome cache emptied: 7294256 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 598 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 23553 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 41.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Dan
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: TEMP

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Dan
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    User: TEMP

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 07212013_191721

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...


    Update: The computer is running very well. The only other issue I'm having that is probably not related to infections is that I no longer have the option to right-click, and create a new folder. It gives me all of the other options, but folder has been removed from that list for months, and I was never able to figure out how to get it back on.
    Thanks - Nomad
     
  8. 2013/07/21
    broni

    broni Moderator Malware Analyst

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  9. 2013/07/21
    Nomad

    Nomad Inactive Thread Starter

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    It worked. I can now create new folders again.

    I did a restart and that was the quickest boot my laptop had in a long time. There are no remaining issues with my computer. Thanks again for all of your help.

    -Nomad
     
  10. 2013/07/21
    broni

    broni Moderator Malware Analyst

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    Yes!! [​IMG]
    Good luck and stay safe :)
     

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