Resolved Windows Media Player Problem

I recently had my motherboard replace - old one died after 7 years. New board is an AususF1A55MLE with an AMD quad 4 cpu. I have 4 gigs ram and lots of hd space. On board video is Radeon HD 6000 series. Using Win XP Pro.

Problem is medea player (Version 11.05) won't play any dvd's. It plays audio cd's fine. I get a message that says "Windows Midea Player cannot play dvd's. Try reducing your resolution and color depth ". I did try that with no luck. As far as I can tell, I have all the codecs I need.

I downloaded all kinds of codec packages, but still no play. I have power dvd, Cineplayer, Roxio, and probably a few more.

Medea Player has all the normal codecs installed. Device manager seems to have necessary codecs.

I un-installed Medea Player and downloaded a new set, but no help. I also removed and re-installed both dvd players.

All worked fine on the original board. Windows on-line help also tells me to reduce resolution. No other suggestions there.

My dealer, who is a good tech, is stumped and searching for information.

Anyone here have any other suggestions?

Lynn1102

 

lynn, I had trouble with Windows Media Player as I stream radio stations most hours I am on this Laptop, so I downloaded and installed VLC Media Player and find it all I need for my use. I don't know your system specs as you haven't enabled them in your profile, but the link above is for 32 bit or if you need 64 bit, you can google it with success.

Suggest you do show your system specs as it helps us to help you more easily.

kind regards,

 

Show your system specs as it helps us to help you more easily.

Hello Lynn,

Run the "DirectX Diagnostics" as Windows Media Player is very dependent on DirectX:
Click Start, click Run, and then type dxdiag.
Click OK. In the DirectX Diagnostic Tool, click the Display tab. Now click Test DirectDraw.

After the DirectDraw tests are complete, click Test Direct3D.
If the system cannot pass the DirectDraw and Direct3D tests, it usually indicates a problem with the display drivers. Normal playback of content in Windows Media Player will not be possible.

After the display tests are complete, click the Sound tab, and then click Test DirectSound.
If the system cannot pass the DirectSound tests, it usually indicates a problem with the sound card drivers. Normal playback of content in Windows Media Player will not be possible.

 

Forgot to change to new specs - now done.

I ran all the Direct x tests and no problems found in audio or video tests.

I don't think it should make a difference, but my old system, my main drive was IDE, and the new one is SATA. I tried playing with this set up, but it didn't help.



I have a feeling this may turn out to be something simple that I'm missing, but I'm still missing it.

I am still on the 32 bit Win xp system, because some of my programs are not Win7 ready. Motherboard, cpu, and memory are ready.

I use this for a small business so I'll hang on to it as long as I can. I can use VLC for playing, but I need Medea Player for the business end.

Lynn1102

 

If the problem is just with WMP and other players (powerDVD, vlc) work then WMP may have the wrong codec set for it.

Download and run DDCHECK.
Enables you to see/change and set the codec WMP is using.

Windows-XP-Video-Decoder-Checkup-Utility-Download

 

Hey Lynn,
Just wanted to ask if this was a new install of your Windows XP software or did you just changed motherboards and went from there?

 

This both a new board and new install. When he put the new board in, it had only SATA connectors and my main drive was ide. I'm not sure how he did it, but some files were copied and others were new installs - not sure about windows. Lucky for me, I had given him the keys to WinXP. I did have to replace some of the programs to get them to work properly. I am between jobs right now so I may wind up re-doing the whole thing, which is a real pain in the rear end.

When I took it in, I never gave a thought to the IDE/SATA difference.

Lynn

Lynn

 

Now I more confused than before. I have downloaded all kind of codec packs and still have a problem. I ran the DECCHEK program and it show no codecs at all in Media player. How do I get Medea Player to recognize them?

 

Hi Lynn

Since DDCHECK came up blank – you found the problem.

WMP doesn’t come with any codecs for DVD’s and is a little picky about which ones are compatible.

Follow Evan’s post – the K-Lite/standard package should work just fine.

However I would NOT uninstall power dvd first. That program is a drag to install and upgrade. And it won't make a difference. Guess you can tell I have it - been there.

LOL
ephe

 

OK, I finally got this thing running. I still have some problems, but will live with it till I get more time to play. One thing is the fact that the Medea Player 11 that I downloaded from the windows web site. When I try to validate it, I get a message telling me it's counterfit. I have no idea where it came from, but all of a sudden Medea Player 9 showed up and when I downloaded the k-lite pack, it plays my dvd's fine. I don't remember ever seeing version 9. Minor problem is that it won't let me update. I have to start my next job (video editing project) so I will consider this case closed, at least for now. Thanks for all the help.

Lynn

 

The last time I downloaded the K-Lite package, is when the Windows Medea (Version 9.0) started working. Now the ddcheck listed all the codecs that were already on the system - Roxio, Cineplayer, Power dvd, etc. Thanks again.

Lynn

 

I should have quit while I was ahead. I tried again to find media player 11 and now have lost version 9.

When I go to any site, including MS, to download media player 11, it downloads fine. When I go to install it, the runtime format installs, then starts the media player install. When it gets to 75% I get a message that it cannot continue and media player was not installed. No explanation given. It advises me to reboot and try again. I did that several times, but no help.

When the dealer installed my new motherboard, instead of him using my full, legal, paid for and registered copy of window, or just copying my system drive, he installed an OEM version of XP PRO. Any chance this could be part of the problem.

I have found and tried many fixes that didn't fix anything. Several programs found over a thousand problems, but wanted money to fix them. I didn't take them up on it.
At this time I have the downloaded file. The partial install has been un-installed and all extra pieces removed. There are references in the registry, but I didn't mess with them.

There was a long process on the Geekstogo site that involved renaming files. That didn't work either.

Back to square one.

Lynn

 

Have you activated your Windows XP Pro - if not that would be a good reason why you cannot install Windows Media Player.

Thanks for showing your System Specs, makes life so much easier.

I would still suggest my first post, which is #2 in this thread. That will alleviate all your stress...it did for me.

best regards,

 

Tallin, VLC plays music and video fine, but I still need Media Player for my customers. Most are still using Winxp, and a few (believe it or not) are still on 98.
I haven't looked at an OEM version of windows in many years. I just checked mine and there is no validate button there, unless it goes away after the validation. I must be good there cause I've gotten several updates since the new install.
Checking some other sites, I find this is not a new problem, even though I have not seen it myself. Some sites list this problem going back to 2006. Sure hope they got resolved.
I'm still working on it. Thanks for the help and suggestions.

Lynn

 

Evan, When I tried to install media player, it run thru the setup and installs "media format 11 runtime ". the proceeds to install media player. Things look good until the 75% mark. At this time it quit and I get the message that says something to the effect that "cannot complete installation ". Media player not installed. I get a choice to reboot or web help. Reboot does not help. Web help take me to MS which says I have an error "c00d2afb" and no further information is available. Below that it lists the original error code as "80070005" which mean "access denied ". Access to what???

Lots of "fix-it" programs out there, but they all want to tell me how old and decrepid my machine is. This is a new motherboard, cpu and memory and 95% of work on this machine has been trying to get media player working.
I have deleted media player and all extra pieces, and even tried safe mode. There are about 15 or 20 references in the registry, but I didn't mess with them. I'm game to try most anything at this point, so if you have any suggestions, shoot. Thanks

Lynn

 

Evan, Still trying. I did the clean boot, but sill can't get media player. The first time I started with a clean boot, I got a message that said:

"An access denied error was returned while attempting to change a service. You may need to log on using an administrative account to make specific changes" I am the administrator, and I checked the system services and found no problem and didn't make any changes. I rebooted and all was ok.

I tried to install media player, and this time when I tried to validate it, I got a message that it was an illegal copy - I got it from the MS site.
I tried again and this time got a big sign that I had to validate my copy of Windows. I guess the dealer didn't validate.

Went thru that process and tried the install again and it still failed just like every other time with the same messages.

Another strange thing: I had un-installed media player hoping to get a complete new package in case something got messed up in the download. I used a program named Revo, which un-installs the program, then scans and cleans out any left overs, including the registry.

When I went to the MS site to download a new copy, I got a message that said it was downloaded and ready to install. I did a search and couldnt fine it anywhere on my system, but it did the install from my system, and again failed.

I'm taking the rest of the day off - will try agian tonite or tomorrow.

Lynn