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Resolved Deleting cookies for single domain on IE9

Discussion in 'Internet Explorer & Microsoft Edge' started by alanrf, 2013/03/02.

  1. 2013/03/02
    alanrf

    alanrf Well-Known Member Thread Starter

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    I am trying to delete the cookies for a specific domain on IE9.

    Theoretically, the process is simple. Open the Developer Tools, open the 'Cache' link and click on 'Clear cookies for domain'.

    However, that just does not work.

    What makes this more frustrating is that I know that cookies for the domain exist, because I can return to the relevant site and it finds the information stored every time.

    However, I cannot find the actual site cookies anywhere. I can find, in the Temporary Internet Files list, accessed via Tools / Internet Options, an entry for the relevant 'favicon', but no cookies.

    They exist, but where?

    If I visit .../AppData/Roaming/Microsoft/Windows/Cookies/Low I see a long list of 'cookies' but the details of each are obscured by being encoded in some way, such as 2FFNDPVK.txt so that, short of opening each one of (very) many I cannot identify the contents.


    Any information or advice would be appreciated.
     
  2. 2013/03/03
    TonyT

    TonyT SuperGeek Staff

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    Just delete all the cookies & close the browser. Open IE and return to that site. Then view the cookies and ID the site's cookies. You can ID the site's cookie(s) by using View cookies instead of Clear cookies.
     

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  4. 2013/03/03
    alanrf

    alanrf Well-Known Member Thread Starter

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    Sorry, but that rather defeats the point.


    It should be possible to delete browsers for any single domain using the Developer Tools but this seems to be failing to work.

    Deleting all cookies and then restoring on a one-by-one basis is not really a practical solution, I'm afraid.


    Basically, how can I make that feature work and is there any 'easy' way to identify the encoded filenames, (cookie originators) in C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Cookies\Low
     
  5. 2013/03/03
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    If you go to the site in question and do something like - log out - log in -

    And then-> C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Cookies\Low

    You should be able to sort by the "Date Modified" column. The most current cookie(s) will be at the top.
     
  6. 2013/03/03
    alanrf

    alanrf Well-Known Member Thread Starter

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    Yes! Sort of obvious in hindsight but that seems to work. All I have to do now is to try and explain to someone else via a HelpDesk that I support. Hopefully they are not too technophobic.


    Thx anyway, well worth a try!


    The naming of cookies in IE 9 was apparently randomized in an 'security' update and that may explain why the Developer Tools could not handle the delete. KB2559049 makes some mention of the change.
     
  7. 2013/03/05
    alanrf

    alanrf Well-Known Member Thread Starter

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    Sorry to prolong this thread but there is another issue that I can solve by third party software but not by using Windows Explorer.

    For example, using Windows Explorer, in Admin or 'normal' mode and navigating to the relevant folder, I can enter content:[search term] into the Search box at the top right corner and the files containing [search term] are thrown up as results.

    Fine so far.


    However, if I try the same in C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Cookies\Low I can certainly see all of the randomized cookie names but any attempt at a search throws up a 'no results found' message.


    Is there any way that Windows Explorer can be persuaded to search the contents of those files?
     
  8. 2013/03/06
    TonyT

    TonyT SuperGeek Staff

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    Try Folder Options > Search tab > How to search > checkmark both and
    Search tab > Include system dirs.
     
  9. 2013/03/06
    alanrf

    alanrf Well-Known Member Thread Starter

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    No, does not seem to make any difference.


    I have tried Folder options / Search and have checked

    - in 'What to search' - 'Always search file names and contents'

    - in 'How to Search' - 'Include subfolders', 'Find partial matches', 'Use natural language'

    - in 'When searching non-indexed locations' - 'Include system directories'


    All very frustrating! :-(
     
  10. 2013/03/06
    Arie

    Arie Administrator Administrator Staff

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    I checked Always search file names and contents from What to search on the Folder Options > Search tab, and when searching for a string I knew existed in one of the cookies it found it. So that seems to work just fine.
     
    Arie,
    #9
  11. 2013/03/06
    alanrf

    alanrf Well-Known Member Thread Starter

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    Strange. Just doesn't work for me. However, if I search the file using third party software, (PowerDesk, as it happens), it hits the target every time.


    Rather, (no, very), frustrating

    Perhaps I am missing something blindingly obvious, (wouldn't be the first time), but not sure what I can have missed to be honest.
     
  12. 2013/03/18
    alanrf

    alanrf Well-Known Member Thread Starter

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    Really no further forward. Try as I may I cannot search for a specific cookie containing a known piece of text. I can carry out a successful search with PowerDesk but Windows Explorer just fails to 'see' anything.

    No sure what other settings need to be checked / changed. Being of a naive disposition I thought that as PowerDesk could see something then surely Windows Explorer could - but seems I was / am wrong! :-(
     
  13. 2013/03/19
    Arie

    Arie Administrator Administrator Staff

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    No idea what Windows version you are using, may be time to run the System File Checker (sfc /scannow).
     
  14. 2013/03/19
    alanrf

    alanrf Well-Known Member Thread Starter

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    Sorry, should have been clearer. Same issue on a Vista box and on a Win 7 box so it appears to be more general than a simple system issue.
     
  15. 2013/03/25
    alanrf

    alanrf Well-Known Member Thread Starter

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    Whoops!

    Yep, I overlooked the blindingly obvious. Why on earth, when I entered the Advanced Search option, I had neglected to check the Include non-indexed, hidden, and system files option I have no idea. Subliminally, I suspect, I was relying on the fact that I had checked Always search file names and contents and Include system directories in the Folder Options box would be all that was necesary.

    Once I checked the Include non-indexed, hidden ... option, then of course the relevant cookies are immediately revealed.


    Apologies for wasting your time but thanks nevertheless for your patience and tolerance.
     

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