BLUE SCREEN when logging Out

Still an issue

As advised I have monitored situation over past few days. The occasional BSOD is still happening albeit not as often as before. We have also had several power cuts because of heavy local snowfalls which has restricted use of PC.

Do you still wish to close this thread off or will I continue to monitor & advise outcomes in due course?

 

Requested dumps

Not all of the BSOD seem to have generated dumps (or I cannot locate therm
). When we return to PC sometime after logoff and logon again we are informed that a "recovery from critical error" has taken place. Those dumps found are attached:

1st MEMORY DUMP 8/3/2013
Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03406000 PsLoadedModuleList = 0xfffff800`0364a670
Debug session time: Fri Mar 8 19:51:00.820 2013 (UTC + 1:00)
System Uptime: 0 days 0:54:00.085
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols

Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800af674e0, fffff88007a0745c, 0, 2}

*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )

Followup: MachineOwner
---------

3: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800af674e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88007a0745c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
atikmpag+745c
fffff880`07a0745c 4883ec28 sub rsp,28h

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`0855d9c8 fffff880`0488d000 : 00000000`00000116 fffffa80`0af674e0 fffff880`07a0745c 00000000`00000000 : nt!KeBugCheckEx
fffff880`0855d9d0 fffff880`0488cd0a : fffff880`07a0745c fffffa80`0af674e0 fffffa80`0c9d01f0 fffffa80`0c4ad030 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0855da10 fffff880`04933f07 : fffffa80`0af674e0 00000000`00000000 fffffa80`0c9d01f0 fffffa80`0c4ad030 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0855da40 fffff880`0495db75 : 00000000`ffffffff 00000000`0003283c 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0855db20 fffff880`0495c2bb : 00000000`00000102 00000000`00000000 00000000`0003283c 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0855db50 fffff880`0492f2c6 : ffffffff`ff676980 fffffa80`0c4ad030 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0855dbf0 fffff880`0495be7a : 00000000`00000000 fffffa80`0c9d01f0 00000000`00000080 fffffa80`0c4ad030 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0855dd00 fffff800`0371c34a : fffffa80`0bd0b8c0 fffffa80`0c962b50 fffffa80`039cf9e0 fffffa80`0ca950c0 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0855dd40 fffff800`0346c946 : fffff880`02fd3180 fffffa80`0c962b50 fffff880`02fddfc0 00000000`00000200 : nt!PspSystemThreadStartup+0x5a
fffff880`0855dd80 00000000`00000000 : fffff880`0855e000 fffff880`08558000 fffff880`0855d4c0 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
atikmpag+745c
fffff880`07a0745c 4883ec28 sub rsp,28h

SYMBOL_NAME: atikmpag+745c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4dae3558

FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------

rax=fffffa80068f08d0 rbx=fffffa800af674e0 rcx=0000000000000116
rdx=fffffa800af674e0 rsi=0000000000000002 rdi=fffffa800d54b000
rip=fffff8000347bc40 rsp=fffff8800855d9c8 rbp=0000000000000000
r8=fffff88007a0745c r9=0000000000000000 r10=fffff80003406000
r11=00000000000001b5 r12=0000000000000000 r13=0000000000000001
r14=fffffa800c4ad948 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!KeBugCheckEx:
fffff800`0347bc40 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff880`0855d9d0=1601000000000000
Child-SP RetAddr : Args to Child : Call Site
fffff880`0855d9c8 fffff880`0488d000 : 00000000`00000116 fffffa80`0af674e0 fffff880`07a0745c 00000000`00000000 : nt!KeBugCheckEx
fffff880`0855d9d0 fffff880`0488cd0a : fffff880`07a0745c fffffa80`0af674e0 fffffa80`0c9d01f0 fffffa80`0c4ad030 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0855da10 fffff880`04933f07 : fffffa80`0af674e0 00000000`00000000 fffffa80`0c9d01f0 fffffa80`0c4ad030 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0855da40 fffff880`0495db75 : 00000000`ffffffff 00000000`0003283c 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0855db20 fffff880`0495c2bb : 00000000`00000102 00000000`00000000 00000000`0003283c 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0855db50 fffff880`0492f2c6 : ffffffff`ff676980 fffffa80`0c4ad030 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0855dbf0 fffff880`0495be7a : 00000000`00000000 fffffa80`0c9d01f0 00000000`00000080 fffffa80`0c4ad030 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0855dd00 fffff800`0371c34a : fffffa80`0bd0b8c0 fffffa80`0c962b50 fffffa80`039cf9e0 fffffa80`0ca950c0 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0855dd40 fffff800`0346c946 : fffff880`02fd3180 fffffa80`0c962b50 fffff880`02fddfc0 00000000`00000200 : nt!PspSystemThreadStartup+0x5a
fffff880`0855dd80 00000000`00000000 : fffff880`0855e000 fffff880`08558000 fffff880`0855d4c0 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00bd2000 fffff800`00bdc000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`03406000 fffff800`039ed000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff800`039ed000 fffff800`03a36000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c2a000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00c2a000 fffff880`00c42000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00c4a000 fffff880`00c57000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00c57000 fffff880`00c6b000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00c6b000 fffff880`00cc9000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00cc9000 fffff880`00d89000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00d89000 fffff880`00de5000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00e00000 fffff880`00e0a000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`00e0a000 fffff880`00e3d000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e3d000 fffff880`00e4a000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00e4a000 fffff880`00e5f000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00e5f000 fffff880`00e74000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00e74000 fffff880`00e7b000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00e7b000 fffff880`00e8b000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00e8b000 fffff880`00ea5000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00ea5000 fffff880`00eb0000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00eb0000 fffff880`00eb9000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`00ec8000 fffff880`00f8a000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00f8a000 fffff880`00f9a000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00f9a000 fffff880`00ff1000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00ff1000 fffff880`00ffa000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0105e000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`0105e000 fffff880`010d0000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`010f1000 fffff880`01154000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`01154000 fffff880`01162000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`01162000 fffff880`0116d000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`0116d000 fffff880`011b9000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`011b9000 fffff880`011cd000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`011cd000 fffff880`011d9040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`01200000 fffff880`01211000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`01211000 fffff880`0121b000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`0123c000 fffff880`013df000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`013df000 fffff880`013fa000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`01400000 fffff880`01449000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01476000 fffff880`01568000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`01568000 fffff880`015c8000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`015c8000 fffff880`015f3000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`01800000 fffff880`01808000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`0184b000 fffff880`01875000 cdrom cdrom.sys Tue Jul 14 01:19:54 2009 (4A5BC11A)
fffff880`01875000 fffff880`01889000 BdSpy BdSpy.sys Mon Jun 18 10:43:37 2012 (4FDEEA39)
fffff880`018bc000 fffff880`01908000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`01908000 fffff880`01910000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`01910000 fffff880`0194a000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`0194a000 fffff880`01953000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`01953000 fffff880`0195e000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`0195e000 fffff880`01970000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`01970000 fffff880`01979000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`01979000 fffff880`019b3000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`019b3000 fffff880`019c9000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`019c9000 fffff880`019f9000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`03800000 fffff880`03818000 rspndr rspndr.sys Tue Jul 14 02:08:50 2009 (4A5BCC92)
fffff880`03818000 fffff880`03878000 Trufos Trufos.sys Fri Sep 07 16:08:07 2012 (5049FFC7)
fffff880`038ac000 fffff880`038f7300 dvitdcnt dvitdcnt.sys Thu Jul 26 09:32:06 2012 (5010F276)
fffff880`038f8000 fffff880`03906000 hidusb hidusb.sys Tue Jul 14 02:06:22 2009 (4A5BCBFE)
fffff880`03906000 fffff880`0391f000 HIDCLASS HIDCLASS.SYS Tue Jul 14 02:06:21 2009 (4A5BCBFD)
fffff880`0391f000 fffff880`03927080 HIDPARSE HIDPARSE.SYS Tue Jul 14 02:06:17 2009 (4A5BCBF9)
fffff880`03928000 fffff880`03935000 mouhid mouhid.sys Tue Jul 14 02:00:20 2009 (4A5BCA94)
fffff880`03935000 fffff880`03958000 luafv luafv.sys Tue Jul 14 01:26:13 2009 (4A5BC295)
fffff880`03958000 fffff880`03962000 mbam mbam.sys Mon Aug 20 18:49:41 2012 (50326AA5)
fffff880`03962000 fffff880`0397b000 WudfPf WudfPf.sys Thu Jul 26 04:26:45 2012 (5010AAE5)
fffff880`0397b000 fffff880`03990000 lltdio lltdio.sys Tue Jul 14 02:08:50 2009 (4A5BCC92)
fffff880`03990000 fffff880`039e3000 nwifi nwifi.sys Tue Jul 14 02:07:23 2009 (4A5BCC3B)
fffff880`039e3000 fffff880`039f6000 ndisuio ndisuio.sys Sat Nov 20 11:50:08 2010 (4CE7A7E0)
fffff880`0402f000 fffff880`04086000 NSKernel NSKernel.sys Tue Nov 08 22:29:41 2011 (4EB99F45)
fffff880`04086000 fffff880`0409c000 mozy mozy.sys Sat Jun 02 00:05:18 2012 (4FC93C9E)
fffff880`0409c000 fffff880`040a5000 Null Null.SYS Tue Jul 14 01:19:37 2009 (4A5BC109)
fffff880`040a5000 fffff880`040ac000 Beep Beep.SYS Tue Jul 14 02:00:13 2009 (4A5BCA8D)
fffff880`040ac000 fffff880`040ba000 vga vga.sys Tue Jul 14 01:38:47 2009 (4A5BC587)
fffff880`040ba000 fffff880`040df000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 01:38:51 2009 (4A5BC58B)
fffff880`040df000 fffff880`040ef000 watchdog watchdog.sys Tue Jul 14 01:37:35 2009 (4A5BC53F)
fffff880`040ef000 fffff880`040f8000 RDPCDD RDPCDD.sys Tue Jul 14 02:16:34 2009 (4A5BCE62)
fffff880`040f8000 fffff880`04101000 rdpencdd rdpencdd.sys Tue Jul 14 02:16:34 2009 (4A5BCE62)
fffff880`04101000 fffff880`0410a000 rdprefmp rdprefmp.sys Tue Jul 14 02:16:35 2009 (4A5BCE63)
fffff880`0410a000 fffff880`04115000 Msfs Msfs.SYS Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`04115000 fffff880`04126000 Npfs Npfs.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`04126000 fffff880`04148000 tdx tdx.sys Sat Nov 20 10:21:54 2010 (4CE79332)
fffff880`04148000 fffff880`04155000 TDI TDI.SYS Sat Nov 20 10:22:06 2010 (4CE7933E)
fffff880`04155000 fffff880`0415f000 NSNetmon NSNetmon.sys Tue Nov 08 22:29:32 2011 (4EB99F3C)
fffff880`0415f000 fffff880`041e8000 afd afd.sys Wed Dec 28 04:59:20 2011 (4EFA9418)
fffff880`04200000 fffff880`0423d000 portcls portcls.sys Tue Jul 14 02:06:27 2009 (4A5BCC03)
fffff880`0423d000 fffff880`0425f000 drmk drmk.sys Tue Jul 14 03:01:25 2009 (4A5BD8E5)
fffff880`0425f000 fffff880`0427a000 USBSTOR USBSTOR.SYS Wed May 12 06:21:12 2010 (4BEA2CB8)
fffff880`04286000 fffff880`042d7000 rdbss rdbss.sys Sat Nov 20 10:27:51 2010 (4CE79497)
fffff880`042d7000 fffff880`042e3000 nsiproxy nsiproxy.sys Tue Jul 14 01:21:02 2009 (4A5BC15E)
fffff880`042e3000 fffff880`042ee000 mssmbios mssmbios.sys Tue Jul 14 01:31:10 2009 (4A5BC3BE)
fffff880`042ee000 fffff880`042fd000 discache discache.sys Tue Jul 14 01:37:18 2009 (4A5BC52E)
fffff880`042fd000 fffff880`0431b000 dfsc dfsc.sys Sat Nov 20 10:26:31 2010 (4CE79447)
fffff880`0431b000 fffff880`0432c000 blbdrive blbdrive.sys Tue Jul 14 01:35:59 2009 (4A5BC4DF)
fffff880`0432c000 fffff880`04352000 tunnel tunnel.sys Sat Nov 20 11:51:50 2010 (4CE7A846)
fffff880`04352000 fffff880`04367000 amdppm amdppm.sys Tue Jul 14 01:19:25 2009 (4A5BC0FD)
fffff880`043dd000 fffff880`043fa000 usbccgp usbccgp.sys Tue Jul 14 02:06:45 2009 (4A5BCC15)
fffff880`04435000 fffff880`0447a000 netbt netbt.sys Sat Nov 20 10:23:18 2010 (4CE79386)
fffff880`0447a000 fffff880`04483000 wfplwf wfplwf.sys Tue Jul 14 02:09:26 2009 (4A5BCCB6)
fffff880`04483000 fffff880`044a9000 pacer pacer.sys Sat Nov 20 11:52:18 2010 (4CE7A862)
fffff880`044a9000 fffff880`044bf000 vwififlt vwififlt.sys Tue Jul 14 02:07:22 2009 (4A5BCC3A)
fffff880`044bf000 fffff880`044cd000 afw afw.sys Tue Oct 16 14:18:31 2012 (507D5097)
fffff880`044cd000 fffff880`04542000 afwcore afwcore.sys Tue Oct 16 14:18:21 2012 (507D508D)
fffff880`04542000 fffff880`04551000 netbios netbios.sys Tue Jul 14 02:09:26 2009 (4A5BCCB6)
fffff880`04551000 fffff880`0456c000 wanarp wanarp.sys Sat Nov 20 11:52:36 2010 (4CE7A874)
fffff880`0456c000 fffff880`045a8000 VBoxDrv VBoxDrv.sys Mon Dec 19 13:43:53 2011 (4EEF3189)
fffff880`045a8000 fffff880`045bc000 termdd termdd.sys Sat Nov 20 12:03:40 2010 (4CE7AB0C)
fffff880`045bc000 fffff880`045c6000 SaibVdAd64 SaibVdAd64.sys Tue Oct 28 04:56:20 2008 (49068D64)
fffff880`045c6000 fffff880`045fc000 fastfat fastfat.SYS Tue Jul 14 01:23:28 2009 (4A5BC1F0)
fffff880`04800000 fffff880`04821000 raspptp raspptp.sys Sat Nov 20 11:52:31 2010 (4CE7A86F)
fffff880`04830000 fffff880`04924000 dxgkrnl dxgkrnl.sys Sat Nov 20 10:50:50 2010 (4CE799FA)
fffff880`04924000 fffff880`0496a000 dxgmms1 dxgmms1.sys Sat Nov 20 10:49:53 2010 (4CE799C1)
fffff880`0496a000 fffff880`0498e000 HDAudBus HDAudBus.sys Sat Nov 20 11:43:42 2010 (4CE7A65E)
fffff880`0498e000 fffff880`049b2000 rasl2tp rasl2tp.sys Sat Nov 20 11:52:34 2010 (4CE7A872)
fffff880`049b2000 fffff880`049e1000 ndiswan ndiswan.sys Sat Nov 20 11:52:32 2010 (4CE7A870)
fffff880`049e1000 fffff880`049fc000 raspppoe raspppoe.sys Tue Jul 14 02:10:17 2009 (4A5BCCE9)
fffff880`04a00000 fffff880`04a56000 USBPORT USBPORT.SYS Fri Mar 25 04:29:12 2011 (4D8C0C08)
fffff880`04a56000 fffff880`04a67000 usbehci usbehci.sys Fri Mar 25 04:29:04 2011 (4D8C0C00)
fffff880`04a67000 fffff880`04a85000 i8042prt i8042prt.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`04a85000 fffff880`04a94000 kbdclass kbdclass.sys Tue Jul 14 01:19:50 2009 (4A5BC116)
fffff880`04aa0000 fffff880`04b67000 Rt64win7 Rt64win7.sys Wed Dec 26 18:17:50 2012 (50DB313E)
fffff880`04b67000 fffff880`04b98000 nusb3xhc nusb3xhc.sys Fri Nov 19 02:34:25 2010 (4CE5D421)
fffff880`04b98000 fffff880`04b99f00 USBD USBD.SYS Tue Jul 14 02:06:23 2009 (4A5BCBFF)
fffff880`04b9a000 fffff880`04ba7000 usbfilter usbfilter.sys Thu Apr 29 12:43:06 2010 (4BD962BA)
fffff880`04ba7000 fffff880`04bb2000 usbohci usbohci.sys Fri Mar 25 04:29:03 2011 (4D8C0BFF)
fffff880`04bb2000 fffff880`04bc1000 mouclass mouclass.sys Tue Jul 14 01:19:50 2009 (4A5BC116)
fffff880`04bc1000 fffff880`04bd1000 CompositeBus CompositeBus.sys Sat Nov 20 11:33:17 2010 (4CE7A3ED)
fffff880`04bd1000 fffff880`04be7000 AgileVpn AgileVpn.sys Tue Jul 14 02:10:24 2009 (4A5BCCF0)
fffff880`04be7000 fffff880`04bf3000 ndistapi ndistapi.sys Tue Jul 14 02:10:00 2009 (4A5BCCD8)
fffff880`04bf3000 fffff880`04bf4480 swenum swenum.sys Tue Jul 14 02:00:18 2009 (4A5BCA92)
fffff880`04bf5000 fffff880`04bfa200 ksthunk ksthunk.sys Tue Jul 14 02:00:19 2009 (4A5BCA93)
fffff880`05600000 fffff880`05619000 nusb3hub nusb3hub.sys Fri Nov 19 02:34:24 2010 (4CE5D420)
fffff880`05619000 fffff880`05673000 usbhub usbhub.sys Fri Mar 25 04:29:25 2011 (4D8C0C15)
fffff880`05673000 fffff880`05688000 NDProxy NDProxy.SYS Sat Nov 20 11:52:20 2010 (4CE7A864)
fffff880`05688000 fffff880`056a3000 AtihdW76 AtihdW76.sys Fri May 11 10:25:40 2012 (4FACCD04)
fffff880`056a3000 fffff880`05fd7000 atikmdag atikmdag.sys Wed Apr 20 03:53:29 2011 (4DAE3C99)
fffff880`06144000 fffff880`0615e000 rassstp rassstp.sys Tue Jul 14 02:10:25 2009 (4A5BCCF1)
fffff880`0615e000 fffff880`061a1000 ks ks.sys Sat Nov 20 11:33:23 2010 (4CE7A3F3)
fffff880`061a1000 fffff880`061e5000 MarvinBus64 MarvinBus64.sys Fri Sep 23 23:17:03 2005 (433470CF)
fffff880`061e5000 fffff880`061f7000 umbus umbus.sys Sat Nov 20 11:44:37 2010 (4CE7A695)
fffff880`06200000 fffff880`0624e000 mrxsmb10 mrxsmb10.sys Sat Jul 09 04:46:28 2011 (4E17C104)
fffff880`0624e000 fffff880`06272000 mrxsmb20 mrxsmb20.sys Wed Apr 27 04:39:37 2011 (4DB781E9)
fffff880`06272000 fffff880`062a4000 AODDriver2 AODDriver2.sys Thu Apr 05 11:23:37 2012 (4F7D6499)
fffff880`062a4000 fffff880`062ab000 RaInfo RaInfo.sys Fri Jan 04 19:57:14 2008 (477E818A)
fffff880`062ab000 fffff880`062be000 LMIRfsDriver LMIRfsDriver.sys Mon Jul 14 18:26:56 2008 (487B7E50)
fffff880`062d0000 fffff880`06399000 HTTP HTTP.sys Sat Nov 20 10:24:30 2010 (4CE793CE)
fffff880`06399000 fffff880`063b7000 bowser bowser.sys Wed Feb 23 05:55:04 2011 (4D649328)
fffff880`063b7000 fffff880`063cf000 mpsdrv mpsdrv.sys Tue Jul 14 02:08:25 2009 (4A5BCC79)
fffff880`063cf000 fffff880`063fc000 mrxsmb mrxsmb.sys Wed Apr 27 04:40:38 2011 (4DB78226)
fffff880`06c00000 fffff880`06c0c000 Dxapi Dxapi.sys Tue Jul 14 01:38:28 2009 (4A5BC574)
fffff880`06c19000 fffff880`06ff7d80 RTKVHD64 RTKVHD64.sys Tue Jun 19 10:50:56 2012 (4FE03D70)
fffff880`07400000 fffff880`07469000 srv2 srv2.sys Fri Apr 29 05:05:46 2011 (4DBA2B0A)
fffff880`074aa000 fffff880`07550000 peauth peauth.sys Tue Jul 14 03:01:19 2009 (4A5BD8DF)
fffff880`07550000 fffff880`0755b000 secdrv secdrv.SYS Wed Sep 13 15:18:38 2006 (4508052E)
fffff880`0755b000 fffff880`0758c000 srvnet srvnet.sys Fri Apr 29 05:05:35 2011 (4DBA2AFF)
fffff880`0758c000 fffff880`0759e000 tcpipreg tcpipreg.sys Wed Oct 03 18:07:26 2012 (506C62BE)
fffff880`07a00000 fffff880`07a50000 atikmpag atikmpag.sys Wed Apr 20 03:22:32 2011 (4DAE3558)
fffff880`07a50000 fffff880`07a5e000 monitor monitor.sys Tue Jul 14 01:38:52 2009 (4A5BC58C)
fffff880`07aa3000 fffff880`07b3b000 srv srv.sys Fri Apr 29 05:06:06 2011 (4DBA2B1E)
fffff880`07b3b000 fffff880`07b49000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`07b49000 fffff880`07b53000 dump_diskdump dump_diskdump.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`07b53000 fffff880`07b6b000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`07b6b000 fffff880`07b7e000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
fffff880`07b87000 fffff880`07b92000 BdNet BdNet.sys Mon Oct 01 16:22:17 2012 (5069A719)
fffff880`07b92000 fffff880`07bc8000 WUDFRd WUDFRd.sys Thu Jul 26 04:26:06 2012 (5010AABE)
fffff960`00000000 fffff960`00316000 win32k win32k.sys Fri Jan 04 04:26:18 2013 (50E64BDA)
fffff960`005f0000 fffff960`005fa000 TSDDD TSDDD.dll Tue Jul 14 02:16:34 2009 (4A5BCE62)
fffff960`00610000 fffff960`00637000 cdd cdd.dll Sat Nov 20 13:55:34 2010 (4CE7C546)

Unloaded modules:
fffff880`07b7e000 fffff880`07b87000 psi_mf_amd64.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00009000
fffff880`04367000 fffff880`043dd000 atikmpag.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00076000
fffff880`056bb000 fffff880`06144000 atikmdag.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00A89000
fffff880`04821000 fffff880`0482f000 monitor.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`07a00000 fffff880`07a71000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00071000
fffff880`01808000 fffff880`01816000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`01816000 fffff880`01820000 dump_storport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000A000
fffff880`01820000 fffff880`01838000 dump_amd_sata.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00018000
fffff880`01838000 fffff880`0184b000 dump_dumpfve.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
Closing open log file c:debuglog.txt

---------------------------------------------

2nd dated 12th March 16h00

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\031213-97173-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03416000 PsLoadedModuleList = 0xfffff800`0365a670
Debug session time: Tue Mar 12 15:58:54.466 2013 (UTC + 1:00)
System Uptime: 0 days 0:00:12.731
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80053a6038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80053a6038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031af6f0 fffff800`036d7ca9 : fffffa80`053a6010 fffffa80`039f1040 00000000`00000007 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031afc10 fffff800`035b8077 : fffffa80`053a6010 fffff800`036322d8 fffffa80`039f1040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031afc40 fffff800`0351f435 : fffff800`03693ae0 00000000`00000001 fffffa80`052d3160 fffffa80`039f1040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031afc80 fffff800`03494ca9 : fffff880`010d0e00 fffff800`0351f410 fffffa80`039f1000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031afcb0 fffff800`0372c34a : 00000000`00000000 fffffa80`039f1040 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031afd40 fffff800`0347c946 : fffff880`02f63180 fffffa80`039f1040 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af110 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

rax=fffffa8005437000 rbx=fffffa80053a6038 rcx=fffff880031af730
rdx=fffff88002fe0000 rsi=0000000000000000 rdi=fffffa8005437000
rip=fffff800038c570c rsp=fffff880031af6f0 rbp=0000000000000001
r8=000000000000f1e0 r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff80003693b40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`038c570c 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`031af728=1009000080faffff
Child-SP RetAddr : Args to Child : Call Site
fffff880`031af6f0 fffff800`036d7ca9 : fffffa80`053a6010 fffffa80`039f1040 00000000`00000007 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031afc10 fffff800`035b8077 : fffffa80`053a6010 fffff800`036322d8 fffffa80`039f1040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031afc40 fffff800`0351f435 : fffff800`03693ae0 00000000`00000001 fffffa80`052d3160 fffffa80`039f1040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031afc80 fffff800`03494ca9 : fffff880`010d0e00 fffff800`0351f410 fffffa80`039f1000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031afcb0 fffff800`0372c34a : 00000000`00000000 fffffa80`039f1040 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031afd40 fffff800`0347c946 : fffff880`02f63180 fffffa80`039f1040 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af110 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00bb8000 fffff800`00bc2000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`03416000 fffff800`039fd000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff800`039fd000 fffff800`03a46000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff880`00c17000 fffff880`00c24000 mcupdate mcupdate.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00c24000 fffff880`00c38000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00c38000 fffff880`00c96000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00c96000 fffff880`00d56000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00d56000 fffff880`00db2000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00db2000 fffff880`00ddc000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00ddc000 fffff880`00df4000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00e00000 fffff880`00e57000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00e57000 fffff880`00e60000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`00e60000 fffff880`00e6a000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`00e6a000 fffff880`00e9d000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e9d000 fffff880`00eaa000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00eaa000 fffff880`00ebf000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00ebf000 fffff880`00ed4000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00ed4000 fffff880`00edb000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00edb000 fffff880`00eeb000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00eeb000 fffff880`00fad000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00fad000 fffff880`00fbd000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00fbd000 fffff880`00fd7000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00fd7000 fffff880`00fe2000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00fe2000 fffff880`00feb000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`01024000 fffff880`01087000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`01087000 fffff880`01095000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`01095000 fffff880`010a0000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`010a0000 fffff880`010ec000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`010ec000 fffff880`01100000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`01100000 fffff880`0110c040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`0110d000 fffff880`0116b000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`0116b000 fffff880`011dd000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`0120e000 fffff880`013b1000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`013b1000 fffff880`013cc000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`013cc000 fffff880`013dd000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`013dd000 fffff880`013e7000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`01400000 fffff880`0142b000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`0142b000 fffff880`01474000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01491000 fffff880`01583000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`01583000 fffff880`015e3000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`01800000 fffff880`01813000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
fffff880`01880000 fffff880`018cc000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`018cc000 fffff880`018d4000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`018d4000 fffff880`0190e000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`0190e000 fffff880`01917000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`01917000 fffff880`01922000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`01922000 fffff880`01934000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`01934000 fffff880`0193d000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`0193d000 fffff880`01977000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`01977000 fffff880`0198d000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`0198d000 fffff880`019bd000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`019bd000 fffff880`019c5000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`019c5000 fffff880`019d3000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`019d3000 fffff880`019dd000 dump_storport dump_storport.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`019dd000 fffff880`019f5000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt

-----------------------------------------------

3rd dated 11th March at 10h40
Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\031113-25272-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03403000 PsLoadedModuleList = 0xfffff800`03647670
Debug session time: Mon Mar 11 10:40:01.655 2013 (UTC + 1:00)
System Uptime: 0 days 0:00:11.294
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8005315038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8005315038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031b66f0 fffff800`036c4ca9 : fffffa80`05315010 fffffa80`039f1b50 fffff8a0`00000004 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031b6c10 fffff800`035a5077 : fffffa80`05315010 fffff800`0361f2d8 fffffa80`039f1b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031b6c40 fffff800`0350c435 : fffff800`03680ae0 00000000`00000001 fffffa80`0591b2f0 fffffa80`039f1b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031b6c80 fffff800`03481ca9 : fffff880`01145e00 fffff800`0350c410 fffffa80`039f1b00 00000000`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031b6cb0 fffff800`0371934a : 00000000`00000000 fffffa80`039f1b50 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031b6d40 fffff800`03469946 : fffff880`02f63180 fffffa80`039f1b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031b6d80 00000000`00000000 : fffff880`031b7000 fffff880`031b1000 fffff880`03dca740 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

rax=fffffa80053cd000 rbx=fffffa8005315038 rcx=fffff880031b6730
rdx=fffff88002fe0000 rsi=0000000000000000 rdi=fffffa80053cd000
rip=fffff800038b270c rsp=fffff880031b66f0 rbp=0000000000000001
r8=000000000000f208 r9=00000000000007ff r10=000000000000060d
r11=0000000000000000 r12=fffff80003680b40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`038b270c 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`031b6728=1009000080faffff
Child-SP RetAddr : Args to Child : Call Site
fffff880`031b66f0 fffff800`036c4ca9 : fffffa80`05315010 fffffa80`039f1b50 fffff8a0`00000004 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031b6c10 fffff800`035a5077 : fffffa80`05315010 fffff800`0361f2d8 fffffa80`039f1b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031b6c40 fffff800`0350c435 : fffff800`03680ae0 00000000`00000001 fffffa80`0591b2f0 fffffa80`039f1b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031b6c80 fffff800`03481ca9 : fffff880`01145e00 fffff800`0350c410 fffffa80`039f1b00 00000000`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031b6cb0 fffff800`0371934a : 00000000`00000000 fffffa80`039f1b50 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031b6d40 fffff800`03469946 : fffff880`02f63180 fffffa80`039f1b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031b6d80 00000000`00000000 : fffff880`031b7000 fffff880`031b1000 fffff880`03dca740 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00b9d000 fffff800`00ba7000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`03403000 fffff800`039ea000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff800`039ea000 fffff800`03a33000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c2a000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00c2a000 fffff880`00c42000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00c61000 fffff880`00c6e000 mcupdate mcupdate.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00c6e000 fffff880`00c82000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00c82000 fffff880`00ce0000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00ce0000 fffff880`00da0000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00da0000 fffff880`00dfc000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00e00000 fffff880`00e57000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00e57000 fffff880`00e60000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`00e60000 fffff880`00e6a000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`00e6a000 fffff880`00e9d000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e9d000 fffff880`00eaa000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00eaa000 fffff880`00ebf000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00ebf000 fffff880`00ed4000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00ed4000 fffff880`00edb000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00edb000 fffff880`00eeb000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00ef2000 fffff880`00fb4000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00fb4000 fffff880`00fc4000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00fc4000 fffff880`00fde000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00fde000 fffff880`00fe9000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00fe9000 fffff880`00ff2000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`01000000 fffff880`01072000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`01099000 fffff880`010fc000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`010fc000 fffff880`0110a000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`0110a000 fffff880`01115000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`01115000 fffff880`01161000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`01161000 fffff880`01175000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`01175000 fffff880`01181040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`01182000 fffff880`011e0000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`0121e000 fffff880`013c1000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`013c1000 fffff880`013dc000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`013dc000 fffff880`013ed000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`013ed000 fffff880`013f7000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`014b0000 fffff880`015a2000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`015a2000 fffff880`015eb000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`01840000 fffff880`0188c000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`0188c000 fffff880`01894000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`01894000 fffff880`018ce000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`018ce000 fffff880`018d7000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`018d7000 fffff880`018e2000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`018e2000 fffff880`018f4000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`018f4000 fffff880`018fd000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`018fd000 fffff880`01937000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`01937000 fffff880`0194d000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`0194d000 fffff880`0197d000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`0197d000 fffff880`01985000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`01985000 fffff880`01993000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`01993000 fffff880`0199d000 dump_storport dump_storport.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`0199d000 fffff880`019b5000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`019b5000 fffff880`019c8000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt

 

Graphics Card is AMD RADEON HD 6450
Driver is dated 19/12/2012
Driver version is 9.12.0.0
if this helps.

 

Will update & advise in due course.
Thanks

 

Have updated driver as advised. The problem continues.
I do not appear to be getting any error logs (or else I do not know how to find them)

Is it perhaps that I am referring to "BSOD" when in fact the "blue out" is something else?

BSOD is (as I understand it) normally a complete "hard" navy blue coloured screen with text message subsequently added as it reboots.

I am getting a "soft" screen with various shades of Blue / grey usually in 1 or 2 distinct blocks one on top of the other. The system locks and the only way I can gain control is by a full hard reboot.

The problem (as advised before) arises when we switch from one user to another. We usually Logout as we finish sessions. It does not happen everytime and in fact we can swap several times before it happens.

There are other occasions (after use by the 2 of us) when the machine looks OK as we leave it - logged out awaiting another user.
When the next user logs on (sometimes several hours later) he is informed that there has been an "unrecoverable error" which is then reported to Microsoft.
Do you have any further thoughts on the matter or should we just learn to live with it?
Maybe I should buy a new graphics card at some stage???

 

Yes I looked there. Nothing shows re the "silent" or "visible" blue outs.

Will need to set some time aside to take the PC apart I guess.

For the moment I can only THANK YOU and your colleagues for helping me get the Hard Drive clear of unneeded spyware, rubbish etc.

Should I close the thread now until time allows me to test and "rebuild" the PC? In the meantime I'll disconnect ALL peripherals except moniter, mouse & keyboard & see what happens.

Once again, thank you for your time.