Resolved [Problems installing Office Professional Plus 2013]

[FONT= "Tahoma"][/FONT]Hello,
I tried to install Microsoft Office Professional Plus 2012 on my PC, (Windows 7, 64bit)... and after 87% it stalled for about 3 hours. So I had to reboot my PC to do other work. After the reboot, Office tried to continue the install and again another 2 hours of hitting the retry key... so I hit the "X" in the box and went on with my business thinking nothing of it. After another reboot, I get the same problem so I purchased "Your Uninstaller" to see if I could get rid of everything pertaining to Office that was on my PC. ...after every start-up Office is still trying to install so now I have to go to process explorer to kill the program everyday which is a little annoying... any suggestions would be well received.

 

Did you try to uninstall Microsoft Office by going to start > Control Panel > Programs and Features before you used "Your unistaller "? Does it show as installed in Programs and Features? If so I would use Revo uninstaller which is free to use. I guess you used the 'trial version of "your uninstaller ".

Please post back with more information.

kind regards,

 

Problems with Office 2013

Thank you for replying Tallin,

I forgot to mention that I indeed tried to uninstall first with the windows uninstaller. It was the purchased version of Your Uninstaller... however I will try your recommended "Revo Uninstaller" and give it a go.

I did a little searching around and found this site:http://office.microsoft.com/en-us/help/office-2013-known-issues-HA102919019.aspx and will see if I can find a fix.

 

It was very simple to resolve in my case.... I had the original PST file on a external drive and the HDD went out, so Outlook was looking for the PST file and could not find it. My fix was to copy an old PST file that I had in back-up onto another external HDD and made it the drive letter it was looking for and wella... right in and up and running.

 

Thanks for letting us know, glad you were able to resolve the issue.

kind regards,