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cannot run flash installer of FF setup

Discussion in 'Other PC Software' started by barcann, 2013/02/07.

  1. 2013/02/07
    barcann

    barcann Well-Known Member Thread Starter

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    I am running Windows 8 on an HP laptop.
    I have downloaded flash 11 and Firefox 18. When I try to run either the flash installer or the FF setup file from the download folder on my computer, nothing happens The files will not open.
    I disabled my virus software in case that was causing a conflict but that didn't help
    Can anyone help? thanks
     
    barcann,
    #1
  2. 2013/02/08
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Try right clicking on the download files and select "Run as Admin. "
     
    Steve R Jones,
    #2


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  4. 2013/02/08
    barcann

    barcann Well-Known Member Thread Starter

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    I tried that. when I do that, the pop up window asking if I want to allow this program to make changes ... appears. I click yes..nothing happens...
    it goes no further
    I am running Norton. I have that disabled.
    something will not allow me to install either FF update or flash Player.

    also when I try installing Flash player as a plug in through the browser ( FF 16) it downloads and starts the install, and then just hangs... never completes the install
     
    Last edited: 2013/02/08
    barcann,
    #3

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