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Solved No Internet Connectivity - Firewall Turned Off

Discussion in 'Malware and Virus Removal Archive' started by virginia, 2012/11/20.

  1. 2012/11/20
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
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    [Resolved] No Internet Connectivity - Firewall Turned Off

    Hello again Broni. I'm working on my son's computer. I couldn't connect to the internet. Windows Firewall was turned off and I couldn't turn it on. In network connections, it wouldn't recognize the network.

    I was finally able to do a System Restore back to October and that got the internet connection problem solved. I suspect malware of some kind. I updated and ran Malwarebytes as well as ESET Online and neither found any problems. However, I would like to have you take a look.

    Malwarebytes Log

    Malwarebytes Anti-Malware 1.65.1.1000
    www.malwarebytes.org

    Database version: v2012.11.20.03

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    Penny :: RGB [administrator]

    11/20/2012 11:12:42 AM
    mbam-log-2012-11-20 (11-12-42).txt

    Scan type: Full scan (C:\|D:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 354160
    Time elapsed: 56 minute(s), 21 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    aswMBR Log

    aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
    Run date: 2012-11-20 17:33:56
    -----------------------------
    17:33:56.804 OS Version: Windows 6.0.6002 Service Pack 2
    17:33:56.804 Number of processors: 2 586 0xF0B
    17:33:56.804 ComputerName: RGB UserName:
    17:33:59.160 Initialize success
    17:36:18.986 AVAST engine defs: 12112000
    17:38:19.723 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-2
    17:38:19.725 Disk 0 Vendor: ST350063 3.CH Size: 476940MB BusType: 3
    17:38:19.728 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IAAStorageDevice-3
    17:38:19.731 Disk 1 Vendor: ST350063 3.CH Size: 476940MB BusType: 3
    17:38:19.742 Disk 0 MBR read successfully
    17:38:19.745 Disk 0 MBR scan
    17:38:19.829 Disk 0 unknown MBR code
    17:38:19.832 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 467216 MB offset 63
    17:38:19.872 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 9721 MB offset 956860416
    17:38:19.909 Disk 0 scanning sectors +976769024
    17:38:19.975 Disk 0 scanning C:\Windows\system32\drivers
    17:38:32.867 Service scanning
    17:38:42.586 Service MpKsla9ed87e4 c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{04AFEED7-9696-4272-84AF-4ED3B93A0E12}\MpKsla9ed87e4.sys **LOCKED** 32
    17:38:57.187 Modules scanning
    17:39:00.760 Disk 0 trace - called modules:
    17:39:00.775 ntkrnlpa.exe CLASSPNP.SYS disk.sys iastor.sys hal.dll
    17:39:00.775 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x865384b0]
    17:39:00.775 3 CLASSPNP.SYS[8a7bf8b3] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-2[0x8553e030]
    17:39:01.774 AVAST engine scan C:\Windows
    17:39:04.285 AVAST engine scan C:\Windows\system32
    17:42:10.144 AVAST engine scan C:\Windows\system32\drivers
    17:42:29.659 AVAST engine scan C:\Users\Penny
    17:44:09.905 AVAST engine scan C:\ProgramData
    17:45:27.234 Scan finished successfully
    17:57:23.330 Disk 0 MBR has been saved successfully to "C:\Users\Penny\Desktop\MBR.dat "
    17:57:23.423 The log file has been saved successfully to "C:\Users\Penny\Desktop\aswMBR.txt "


    DDS Log

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.5.1
    Run by Penny at 20:01:54 on 2012-11-20
    Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6002.2.1252.1.1033.18.3071.2367 [GMT -5:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Program Files\Creative\Shared Files\CTAudSvc.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\PSIService.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\hp\support\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\WINDOWS\RtHDVCpl.exe
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\schtasks.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Windows\ehome\ehmsas.exe
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\hp\kbd\kbd.exe
    C:\Program Files\Snapfish Picture Mover\SnapfishPictureMover.exe
    C:\Users\Penny\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Penny\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Penny\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Penny\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\jusched.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
    BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [Google Update] "c:\users\penny\appdata\local\google\update\GoogleUpdate.exe" /c
    mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
    mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    mRun: [KBD] c:\hp\kbd\KbdStub.EXE
    mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe "
    mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe "
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanlu.exe" /r
    mRun: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
    mRun: [CCUTRAYICON] FactoryMode
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe "
    mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe "
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe "
    mRunOnce: [Launcher] c:\windows\sminst\launcher.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish picture mover\SnapfishMediaDetector.exe
    mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2iexp.dll
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    TCP: NameServer = 65.106.7.196 65.106.7.196
    TCP: Interfaces\{DC313663-AC90-4BD8-97E5-0BD83C847787} : DHCPNameServer = 65.106.7.196 65.106.7.196
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
    LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 171064]
    R1 MpKsla9ed87e4;MpKsla9ed87e4;c:\programdata\microsoft\microsoft antimalware\definition updates\{04afeed7-9696-4272-84af-4ed3b93a0e12}\MpKsla9ed87e4.sys [2012-11-20 29904]
    R2 {22D78859-9CE9-4b77-BF18-AC83E81A9263};{22D78859-9CE9-4b77-BF18-AC83E81A9263};c:\program files\hp\dvdplay\000.fcl [2007-12-12 13560]
    R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-9-3 208896]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2012-6-6 21504]
    R3 HSXHWBS3;HSXHWBS3;c:\windows\system32\drivers\HSXHWBS3.sys [2007-12-12 206336]
    R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\system32\drivers\netr73.sys [2007-12-12 265216]
    R3 t3;Sound Blaster X-Fi Xtreme Audio (Vista);c:\windows\system32\drivers\t3.sys [2007-12-12 404480]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 IntelDHSvcConf;Intel DH Service;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-5-10 29696]
    S3 MCLServiceATL;Intel(R) Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-9-11 167936]
    S3 PCD5SRVC{BD6912E3-AC9D80E8-05040000};PCD5SRVC{BD6912E3-AC9D80E8-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\PCD5SRVC.pkms [2007-9-12 25760]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== Created Last 30 ================
    .
    2012-11-20 21:06:59 60872 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{04afeed7-9696-4272-84af-4ed3b93a0e12}\offreg.dll
    2012-11-20 21:06:59 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{04afeed7-9696-4272-84af-4ed3b93a0e12}\MpKsla9ed87e4.sys
    2012-11-20 17:53:03 -------- d-----w- c:\program files\ESET
    2012-11-20 17:23:33 75776 ----a-w- c:\windows\system32\synceng.dll
    2012-11-20 17:23:27 2047488 ----a-w- c:\windows\system32\win32k.sys
    2012-11-20 16:23:51 6812136 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{04afeed7-9696-4272-84af-4ed3b93a0e12}\mpengine.dll
    2012-11-20 16:22:07 6812136 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
    .
    ==================== Find3M ====================
    .
    2012-10-19 21:53:12 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-10-19 21:53:12 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2012-10-08 07:56:24 1800704 ----a-w- c:\windows\system32\jscript9.dll
    2012-10-08 07:48:03 1129472 ----a-w- c:\windows\system32\wininet.dll
    2012-10-08 07:47:44 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
    2012-10-08 07:44:05 142848 ----a-w- c:\windows\system32\ieUnatt.exe
    2012-10-08 07:43:21 420864 ----a-w- c:\windows\system32\vbscript.dll
    2012-10-08 07:40:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
    2012-09-30 00:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-09-13 13:28:08 2048 ----a-w- c:\windows\system32\tzres.dll
    2012-08-29 11:27:41 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2012-08-29 11:27:41 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-08-24 15:53:29 172544 ----a-w- c:\windows\system32\wintrust.dll
    .
    ============= FINISH: 20:02:01.70 ===============

    Attach Log

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft® Windows Vistaâ„¢ Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 12/12/2007 4:54:33 PM
    System Uptime: 11/20/2012 3:10:27 PM (5 hours ago)
    .
    Motherboard: ASUSTeK Computer INC. | | Burbank
    Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz | CPU 1 | 2333/333mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 456 GiB total, 374.427 GiB free.
    D: is FIXED (NTFS) - 9 GiB total, 0.904 GiB free.
    E: is CDROM ()
    F: is CDROM ()
    G: is Removable
    H: is Removable
    I: is Removable
    J: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 11 ActiveX
    Adobe Reader 8.1.0
    Belarc Advisor 8.2
    Clifford Phonics
    Corel Paint Shop Pro Photo XI
    Corel Photo Album 6
    Creative MediaSource 5
    DVD Play BD & HD DVD
    Enhanced Multimedia Keyboard Solution
    ESET Online Scanner v3
    Google Chrome
    Hardware Diagnostic Tools
    Hewlett-Packard Active Check
    Hewlett-Packard Asset Agent for Health Check
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Active Support Library 32 bit components
    HP Customer Experience Enhancements
    HP Customer Feedback
    HP Easy Setup - Frontend
    HP On-Screen Cap/Num/Scroll Lock Indicator
    HP Photosmart Essential 2.01
    HP Photosmart Essential2.01
    HP Picasso Media Center Add-In
    HP Total Care Advisor
    HP Update
    Intel(R) Matrix Storage Manager
    Intel(R) PRO Network Connections Drivers
    Intel® Viivâ„¢ Software
    Java Auto Updater
    Java(TM) 7 Update 5
    Java(TM) SE Runtime Environment 6 Update 1
    JavaFX 2.1.1
    LabelPrint
    LightScribe 1.8.15.1
    Malwarebytes Anti-Malware version 1.65.1.1000
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    muvee autoProducer 6.0
    My HP Games
    NVIDIA Drivers
    PCIe Soft Data Fax Modem with SmartCP
    Power2Go 5.0
    PowerProducer
    PSSWCORE
    Python 2.5
    Quicken 2007
    Realtek High Definition Audio Driver
    Rhapsody
    Rhapsody Player Engine
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Snapfish Picture Mover
    Sound Blaster X-Fi
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    VideoToolkit01
    WeatherBug Gadget
    .
    ==== End Of File ===========================
     
  2. 2012/11/20
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ======================================

    • Download RogueKiller on the desktop
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
     

  3. to hide this advert.

  4. 2012/11/21
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
    26
    The 2 RK Reports below were produced on the Desktop. There was also a folder called "RK_quarantine" produced. Anything I need to do with that?

    RKReport1

    RogueKiller V8.3.1 [Nov 20 2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website: http://tigzy.geekstogo.com/roguekiller.php
    Blog: http://tigzyrk.blogspot.com

    Operating System: Windows Vista (6.0.6002 Service Pack 2) 32 bits version
    Started in : Normal mode
    User : Penny [Admin rights]
    Mode : Scan -- Date : 11/21/2012 03:54:54

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 15 ¤¤¤
    [RUN][SUSP PATH] HKCU\[...]\Run : Google Update ( "C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe" /c) -> FOUND
    [RUN][NOTFOUND] HKLM\[...]\Run : NvSvc (RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart) -> FOUND
    [RUN][NOTFOUND] HKLM\[...]\Run : NvCplDaemon (RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup) -> FOUND
    [RUN][NOTFOUND] HKLM\[...]\Run : NvMediaCenter (RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit) -> FOUND
    [RUN][NOTFOUND] HKUS\S-1-5-19[...]\Run : WindowsWelcomeCenter (rundll32.exe oobefldr.dll,ShowWelcomeCenter) -> FOUND
    [RUN][NOTFOUND] HKUS\S-1-5-20[...]\Run : WindowsWelcomeCenter (rundll32.exe oobefldr.dll,ShowWelcomeCenter) -> FOUND
    [RUN][SUSP PATH] HKUS\S-1-5-21-1749233211-3170217615-194922026-1001[...]\Run : Google Update ( "C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe" /c) -> FOUND
    [Services][ROGUE ST] HKLM\[...]\ControlSet001\Services\{22D78859-9CE9-4b77-BF18-AC83E81A9263} (C:\Program Files\HP\DVDPlay\000.fcl) -> FOUND
    [Services][ROGUE ST] HKLM\[...]\ControlSet003\Services\{22D78859-9CE9-4b77-BF18-AC83E81A9263} (C:\Program Files\HP\DVDPlay\000.fcl) -> FOUND
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001UA.job : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler -> FOUND
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001Core.job : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /c -> FOUND
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001Core : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /c -> FOUND
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001UA : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 localhost
    ::1 localhost


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST3500630AS +++++
    --- User ---
    [MBR] f5bb26c574db4bf0acc83d50cc261178
    [BSP] d5d3a339ebc80101034c4551727ed79a : HP tatooed MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 467216 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 956860416 | Size: 9721 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[1]_S_11212012_02d0354.txt >>
    RKreport[1]_S_11212012_02d0354.txt



    RKReport2

    RogueKiller V8.3.1 [Nov 20 2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website: http://tigzy.geekstogo.com/roguekiller.php
    Blog: http://tigzyrk.blogspot.com

    Operating System: Windows Vista (6.0.6002 Service Pack 2) 32 bits version
    Started in : Normal mode
    User : Penny [Admin rights]
    Mode : Remove -- Date : 11/21/2012 03:55:38

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 14 ¤¤¤
    [RUN][SUSP PATH] HKCU\[...]\Run : Google Update ( "C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe" /c) -> DELETED
    [RUN][NOTFOUND] HKLM\[...]\Run : NvSvc (RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart) -> DELETED
    [RUN][NOTFOUND] HKLM\[...]\Run : NvCplDaemon (RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup) -> DELETED
    [RUN][NOTFOUND] HKLM\[...]\Run : NvMediaCenter (RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit) -> DELETED
    [RUN][NOTFOUND] HKUS\S-1-5-19[...]\Run : WindowsWelcomeCenter (rundll32.exe oobefldr.dll,ShowWelcomeCenter) -> DELETED
    [RUN][NOTFOUND] HKUS\S-1-5-20[...]\Run : WindowsWelcomeCenter (rundll32.exe oobefldr.dll,ShowWelcomeCenter) -> DELETED
    [Services][ROGUE ST] HKLM\[...]\ControlSet001\Services\{22D78859-9CE9-4b77-BF18-AC83E81A9263} (C:\Program Files\HP\DVDPlay\000.fcl) -> DELETED
    [Services][ROGUE ST] HKLM\[...]\ControlSet003\Services\{22D78859-9CE9-4b77-BF18-AC83E81A9263} (C:\Program Files\HP\DVDPlay\000.fcl) -> DELETED
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001UA.job : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler -> DELETED
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001Core.job : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /c -> DELETED
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001Core : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /c -> DELETED
    [TASK][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1749233211-3170217615-194922026-1001UA : C:\Users\Penny\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler -> DELETED
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    127.0.0.1 localhost
    ::1 localhost


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST3500630AS +++++
    --- User ---
    [MBR] f5bb26c574db4bf0acc83d50cc261178
    [BSP] d5d3a339ebc80101034c4551727ed79a : HP tatooed MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 467216 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 956860416 | Size: 9721 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2]_D_11212012_02d0355.txt >>
    RKreport[1]_S_11212012_02d0354.txt ; RKreport[2]_D_11212012_02d0355.txt
     
  5. 2012/11/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    ================================

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results ". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion ", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  6. 2012/11/21
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
    26
    Broni, here is the ComboFix log:

    ComboFix 12-11-21.01 - Penny 11/21/2012 11:31:11.1.2 - x86
    Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6002.2.1252.1.1033.18.3071.2083 [GMT -5:00]
    Running from: c:\users\Penny\Desktop\ComboFix.exe
    AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Penny\AppData\Roaming\Microsoft\Windows\Recent\Comfy Cakes.pif
    c:\windows\system32\jucheck.exe
    c:\windows\system32\jusched.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-10-21 to 2012-11-21 )))))))))))))))))))))))))))))))
    .
    .
    2012-11-21 16:34 . 2012-11-21 16:34 -------- d-----w- c:\users\Penny\AppData\Local\temp
    2012-11-21 16:34 . 2012-11-21 16:34 -------- d-----w- c:\users\IUSR_NMPR\AppData\Local\temp
    2012-11-21 16:34 . 2012-11-21 16:34 -------- d-----w- c:\users\Default\AppData\Local\temp
    2012-11-21 08:52 . 2012-11-21 08:52 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{04AFEED7-9696-4272-84AF-4ED3B93A0E12}\MpKsl7fc69a18.sys
    2012-11-21 02:33 . 2012-11-21 02:33 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
    2012-11-21 02:32 . 2012-11-21 02:32 -------- d-----w- c:\programdata\McAfee
    2012-11-21 01:56 . 2012-11-21 01:56 -------- d-----w- c:\users\Penny\AppData\Local\Mozilla
    2012-11-21 01:53 . 2012-11-21 01:53 -------- d-----w- c:\program files\Mozilla Maintenance Service
    2012-11-21 01:32 . 2012-11-21 01:32 -------- d-----w- c:\users\Penny\AppData\Local\Opera
    2012-11-21 01:32 . 2012-11-21 01:32 -------- d-----w- c:\program files\Opera
    2012-11-20 17:53 . 2012-11-20 17:53 -------- d-----w- c:\program files\ESET
    2012-11-20 17:23 . 2012-09-25 16:19 75776 ----a-w- c:\windows\system32\synceng.dll
    2012-11-20 17:23 . 2012-10-12 14:29 2047488 ----a-w- c:\windows\system32\win32k.sys
    2012-11-20 16:23 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{04AFEED7-9696-4272-84AF-4ED3B93A0E12}\mpengine.dll
    2012-11-20 16:22 . 2012-11-08 18:00 6812136 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-11-21 02:33 . 2012-05-16 15:28 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
    2012-11-21 02:33 . 2012-05-16 15:28 746984 ----a-w- c:\windows\system32\deployJava1.dll
    2012-11-21 02:25 . 2012-06-22 16:13 697272 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2012-11-21 02:25 . 2012-06-22 16:13 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-10-21 11:58 . 2012-10-21 11:58 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
    2012-09-30 00:54 . 2012-06-16 23:52 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-09-13 13:28 . 2012-10-20 14:03 2048 ----a-w- c:\windows\system32\tzres.dll
    2012-08-29 11:27 . 2012-10-20 14:03 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2012-08-29 11:27 . 2012-10-20 14:03 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-08-24 15:53 . 2012-10-20 14:03 172544 ----a-w- c:\windows\system32\wintrust.dll
    2012-11-20 06:17 . 2012-11-21 01:52 262112 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray.exe "= "c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "CCUTRAYICON "= "FactoryMode" [X]
    "hpsysdrv "= "c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
    "KBD "= "c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
    "OsdMaestro "= "c:\program files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" [2007-02-15 118784]
    "IAAnotif "= "c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-13 178712]
    "RtHDVCpl "= "RtHDVCpl.exe" [2007-09-19 4702208]
    "VolPanel "= "c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2007-04-17 184320]
    "SPIRunE "= "SPIRunE.dll" [2007-05-09 18432]
    "HP Health Check Scheduler "= "c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2007-05-24 71176]
    "Corel Photo Downloader "= "c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-11-17 106496]
    "Adobe Reader Speed Launcher "= "c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
    "SunJavaUpdateReg "= "c:\windows\system32\jureg.exe" [2007-04-07 54936]
    "MSC "= "c:\program files\Microsoft Security Client\msseces.exe" [2012-03-27 931200]
    "HP Software Update "= "c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
    "WPCUMI "= "c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
    "SunJavaUpdateSched "= "c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
    "Launcher "= "c:\windows\SMINST\launcher.exe" [2007-04-03 44168]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Snapfish Media Detector.lnk - c:\program files\Snapfish Picture Mover\SnapfishMediaDetector.exe [2007-5-7 1273856]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle "= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
    @= "Service "
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring "=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring "=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring "=dword:00000001
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - MPKSL7FC69A18
    *NewlyCreated* - TRUESIGHT
    *Deregistered* - TrueSight
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-11-21 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-22 02:25]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop
    LSP: c:\windows\system32\wpclsp.dll
    TCP: DhcpNameServer = 65.106.7.196 65.106.7.196
    FF - ProfilePath - c:\users\Penny\AppData\Roaming\Mozilla\Firefox\Profiles\y4h9lghw.default\
    .
    - - - - ORPHANS REMOVED - - - -
    .
    WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2012-11-21 11:34
    Windows 6.0.6002 Service Pack 2 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    SPIRunE = Rundll32 SPIRunE.dll,RunDLLEntry?
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{BD6912E3-AC9D80E8-05040000}]
    "ImagePath "= "\??\c:\progra~1\PC-DOC~1\PCD5SRVC.pkms "
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial "=dword:00000000
    .
    Completion time: 2012-11-21 11:35:24
    ComboFix-quarantined-files.txt 2012-11-21 16:35
    .
    Pre-Run: 397,307,072,512 bytes free
    Post-Run: 397,600,325,632 bytes free
    .
    - - End Of File - - 136DDED706690FAD33A13C51A7F3791A
     
  7. 2012/11/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Looks good.

    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Next...

    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.

    ============================

    Download OTL to your Desktop.
    Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  8. 2012/11/21
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
    26
    adwClnr

    # AdwCleaner v2.008 - Logfile created 11/21/2012 at 16:13:26
    # Updated 17/11/2012 by Xplode
    # Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
    # User : Penny - ESB
    # Boot Mode : Normal
    # Running from : C:\Users\Penny\Desktop\adwcleaner.exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
    Folder Deleted : C:\ProgramData\Ask
    Folder Deleted : C:\Users\Penny\AppData\Roaming\iWin

    ***** [Registry] *****

    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
    Key Deleted : HKLM\SOFTWARE\Software

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Mozilla Firefox v17.0 (en-US)

    Profile name : default
    File : C:\Users\Penny\AppData\Roaming\Mozilla\Firefox\Profiles\y4h9lghw.default\prefs.js

    [OK] File is clean.

    -\\ Google Chrome v23.0.1271.64

    File : C:\Users\Penny\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    -\\ Opera v12.11.1661.0

    File : C:\Users\Penny\AppData\Roaming\Opera\Opera\operaprefs.ini

    [OK] File is clean.

    *************************

    AdwCleaner[S1].txt - [1396 octets] - [21/11/2012 16:13:26]

    ########## EOF - C:\AdwCleaner[S1].txt - [1456 octets] ##########

    OTLTxt

    OTL logfile created on: 11/21/2012 4:27:50 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Penny\Desktop
    Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
    Internet Explorer (Version = 9.0.8112.16421)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.00 Gb Total Physical Memory | 2.13 Gb Available Physical Memory | 70.99% Memory free
    6.19 Gb Paging File | 5.38 Gb Available in Paging File | 86.89% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
    Drive C: | 456.27 Gb Total Space | 367.78 Gb Free Space | 80.61% Space Free | Partition Type: NTFS
    Drive D: | 9.49 Gb Total Space | 0.61 Gb Free Space | 6.48% Space Free | Partition Type: NTFS

    Computer Name: ESB | User Name: Penny | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2012/11/21 16:25:47 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Penny\Desktop\OTL.exe
    PRC - [2012/11/20 21:25:02 | 000,697,272 | ---- | M] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
    PRC - [2012/03/26 19:08:12 | 000,931,200 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
    PRC - [2012/03/26 19:03:40 | 000,011,552 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
    PRC - [2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
    PRC - [2008/01/19 02:33:27 | 000,151,552 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\schtasks.exe
    PRC - [2007/09/19 09:50:44 | 004,702,208 | ---- | M] (Realtek Semiconductor) -- C:\WINDOWS\RtHDVCpl.exe
    PRC - [2007/07/12 19:36:12 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    PRC - [2007/07/12 19:36:10 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    PRC - [2007/05/22 08:51:32 | 000,311,296 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\Shared Files\CTAudSvc.exe
    PRC - [2007/05/07 13:35:56 | 001,273,856 | ---- | M] () -- C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
    PRC - [2007/04/18 10:01:34 | 000,065,536 | ---- | M] (Hewlett-Packard Company) -- C:\hp\support\hpsysdrv.exe
    PRC - [2007/04/17 18:22:22 | 000,184,320 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
    PRC - [2007/02/15 06:59:00 | 000,118,784 | ---- | M] (OsdMaestro) -- C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
    PRC - [2006/11/02 23:40:12 | 000,174,656 | ---- | M] () -- C:\WINDOWS\System32\PSIService.exe
    PRC - [2006/11/02 07:35:35 | 000,176,128 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\wpcumi.exe
    PRC - [2006/09/03 13:32:28 | 000,208,896 | ---- | M] () -- C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    PRC - [2005/11/16 21:08:40 | 000,106,496 | ---- | M] (Corel, Inc.) -- C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe


    ========== Modules (No Company Name) ==========

    MOD - [2007/06/26 11:03:42 | 000,150,016 | ---- | M] () -- C:\WINDOWS\System32\OemSpiE.dll
    MOD - [2007/06/05 19:44:48 | 000,106,496 | ---- | M] () -- C:\WINDOWS\System32\APOMngr.dll
    MOD - [2007/05/28 14:28:02 | 000,069,120 | ---- | M] () -- C:\WINDOWS\System32\CmdRtr.dll
    MOD - [2007/05/07 13:35:56 | 001,273,856 | ---- | M] () -- C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe


    ========== Services (SafeList) ==========

    SRV - [2012/11/20 21:25:03 | 000,250,808 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2012/11/20 01:17:34 | 000,115,168 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
    SRV - [2012/03/26 19:03:40 | 000,011,552 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
    SRV - [2008/01/19 02:38:24 | 000,272,952 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV - [2007/07/12 19:36:12 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
    SRV - [2007/05/22 08:51:32 | 000,311,296 | ---- | M] (Creative Technology Ltd) [Auto | Running] -- C:\Program Files\Creative\Shared Files\CTAudSvc.exe -- (CTAudSvcService)
    SRV - [2006/11/02 23:40:12 | 000,174,656 | ---- | M] () [Auto | Start_Pending] -- C:\WINDOWS\System32\PSIService.exe -- (ProtexisLicensing)
    SRV - [2006/09/11 19:02:44 | 000,544,256 | ---- | M] (Intel(R) Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe -- (Remote UI Service)
    SRV - [2006/09/11 19:01:04 | 000,167,936 | ---- | M] (Intel(R) Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe -- (MCLServiceATL)
    SRV - [2006/09/11 18:56:32 | 000,075,264 | ---- | M] (Intel(R) Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\issm.exe -- (ISSM)
    SRV - [2006/09/11 18:56:20 | 000,188,416 | ---- | M] (Intel(R) Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\CCU\AlertService.exe -- (AlertService)
    SRV - [2006/09/03 13:32:28 | 000,208,896 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe -- (DQLWinService)
    SRV - [2006/09/01 02:47:56 | 000,026,624 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe -- (M1 Server)
    SRV - [2006/05/10 12:13:52 | 000,029,696 | R--- | M] (Intel(R) Corporation) [Auto | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\tools\IntelDHSvcConf.exe -- (IntelDHSvcConf)


    ========== Driver Services (SafeList) ==========

    DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
    DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
    DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Penny\AppData\Local\Temp\catchme.sys -- (catchme)
    DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\blbdrive.sys -- (blbdrive)
    DRV - [2008/05/06 15:06:00 | 000,011,520 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\wdcsam.sys -- (WDC_SAM)
    DRV - [2007/09/12 20:35:54 | 000,025,760 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\PC-Doctor 5 for Windows\pcd5srvc.pkms -- (PCD5SRVC{BD6912E3-AC9D80E8-05040000})
    DRV - [2007/08/09 05:30:00 | 007,572,288 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
    DRV - [2007/06/08 04:43:06 | 000,404,480 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\t3.sys -- (t3)
    DRV - [2007/05/09 05:52:26 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\XAudio.sys -- (XAudio)
    DRV - [2007/04/26 12:18:18 | 000,206,336 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\HSXHWBS3.sys -- (HSXHWBS3)
    DRV - [2007/04/26 12:17:02 | 000,984,064 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\HSX_DP.sys -- (HSF_DP)
    DRV - [2007/04/20 12:21:18 | 000,265,216 | ---- | M] (Ralink Technology Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\netr73.sys -- (netr73)
    DRV - [2007/04/13 08:22:56 | 000,228,224 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\e1e6032.sys -- (e1express)
    DRV - [2005/12/12 12:27:00 | 000,019,072 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\PS2.sys -- (Ps2)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{3A0C25DF-7662-4C2E-8C72-4CCEFFFE66FB}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
    IE - HKLM\..\SearchScopes\{45A52F56-3034-4B1B-A7D7-A2017C043533}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&amp;entrypoint={referrer:source?}&amp;FORM=HVDUS7
    IE - HKLM\..\SearchScopes\{DDC2154D-F984-4148-8D7A-F2B82BD199F4}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-pvdt


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..\SearchScopes,DefaultScope = {817B72D4-5462-4E16-A5A6-62B744E6103F}
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..\SearchScopes\{3A0C25DF-7662-4C2E-8C72-4CCEFFFE66FB}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..\SearchScopes\{45A52F56-3034-4B1B-A7D7-A2017C043533}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&amp;entrypoint={referrer:source?}&amp;FORM=HVDUS7
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..\SearchScopes\{817B72D4-5462-4E16-A5A6-62B744E6103F}: "URL" = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..\SearchScopes\{DDC2154D-F984-4148-8D7A-F2B82BD199F4}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-pvdt
    IE - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    ========== FireFox ==========

    FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0
    FF - user.js - File not found

    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)
    FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Penny\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
    FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Penny\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 17.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/11/20 20:52:48 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 17.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

    [2012/11/20 20:57:06 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Penny\AppData\Roaming\mozilla\Extensions
    [2012/11/20 20:52:48 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
    [2012/11/20 01:17:52 | 000,262,112 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
    [2012/11/20 01:17:14 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
    [2012/11/20 01:17:14 | 000,002,058 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

    ========== Chrome ==========

    CHR - homepage: http://www.google.com/
    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter}
    CHR - homepage: http://www.google.com/
    CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Users\Penny\AppData\Local\Google\Chrome\Application\23.0.1271.64\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Penny\AppData\Local\Google\Chrome\Application\23.0.1271.64\pdf.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Penny\AppData\Local\Google\Chrome\Application\23.0.1271.64\gcswf32.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 8.0\Reader\Browser\nppdf32.dll
    CHR - plugin: Java(TM) Platform SE 6 U32 (Enabled) = C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll
    CHR - plugin: Java Deployment Toolkit 6.0.320.5 (Enabled) = C:\Windows\system32\npdeployJava1.dll
    CHR - plugin: RealNetworks Rhapsody Player Engine (Enabled) = C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll
    CHR - plugin: Google Update (Enabled) = C:\Users\Penny\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
    CHR - Extension: YouTube = C:\Users\Penny\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
    CHR - Extension: Google Search = C:\Users\Penny\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
    CHR - Extension: Gmail = C:\Users\Penny\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

    O1 HOSTS File: ([2012/11/21 11:34:34 | 000,000,027 | ---- | M]) - C:\WINDOWS\System32\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O4 - HKLM..\Run: [CCUTRAYICON] FactoryMode File not found
    O4 - HKLM..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe (Corel, Inc.)
    O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
    O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
    O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
    O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
    O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
    O4 - HKLM..\Run: [OsdMaestro] C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe (OsdMaestro)
    O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
    O4 - HKLM..\Run: [SPIRunE] C:\Windows\System32\SpiRunE.dll (Creative Technology Ltd.)
    O4 - HKLM..\Run: [SunJavaUpdateReg] C:\Windows\System32\jureg.exe (Sun Microsystems, Inc.)
    O4 - HKLM..\Run: [VolPanel] C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe (Creative Technology Ltd)
    O4 - HKLM..\Run: [WPCUMI] C:\WINDOWS\System32\wpcumi.exe (Microsoft Corporation)
    O4 - HKLM..\RunOnce: [Launcher] C:\WINDOWS\SMINST\Launcher.exe (soft thinks)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
    O7 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
    O7 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
    O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll ()
    O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O10 - Protocol_Catalog9\Catalog_Entries\000000000035 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
    O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
    O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
    O15 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..Trusted Ranges: Range1 ([http] in Local intranet)
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Reg Error: Value error.)
    O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Java Plug-in 1.6.0_01)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Java Plug-in 10.9.2)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 65.106.7.196 65.106.7.196
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DC313663-AC90-4BD8-97E5-0BD83C847787}: DhcpNameServer = 65.106.7.196 65.106.7.196
    O18 - Protocol\Handler\belarc {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files\Belarc\Advisor\System\BAVoilaX.dll (Belarc, Inc.)
    O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\WINDOWS\System32\userinit.exe (Microsoft Corporation)
    O24 - Desktop WallPaper: C:\Users\Public\Pictures\Sample Pictures\Green Sea Turtle.jpg
    O24 - Desktop BackupWallPaper: C:\Users\Public\Pictures\Sample Pictures\Green Sea Turtle.jpg
    O32 - HKLM CDRom: AutoRun - 1
    O32 - AutoRun File - [2007/12/12 17:20:05 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

    ========== Files/Folders - Created Within 30 Days ==========

    [2012/11/21 16:25:47 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Penny\Desktop\OTL.exe
    [2012/11/21 11:35:27 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2012/11/21 11:35:25 | 000,000,000 | ---D | C] -- C:\Users\Penny\AppData\Local\temp
    [2012/11/21 11:30:25 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2012/11/21 11:30:25 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2012/11/21 11:30:25 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2012/11/21 11:30:18 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2012/11/21 11:30:11 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2012/11/21 11:26:43 | 005,004,435 | R--- | C] (Swearware) -- C:\Users\Penny\Desktop\ComboFix.exe
    [2012/11/21 03:52:03 | 000,000,000 | ---D | C] -- C:\Users\Penny\Desktop\RK_Quarantine
    [2012/11/20 21:32:32 | 000,000,000 | ---D | C] -- C:\ProgramData\McAfee
    [2012/11/20 20:56:50 | 000,000,000 | ---D | C] -- C:\Users\Penny\AppData\Roaming\Mozilla
    [2012/11/20 20:56:50 | 000,000,000 | ---D | C] -- C:\Users\Penny\AppData\Local\Mozilla
    [2012/11/20 20:53:01 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Maintenance Service
    [2012/11/20 20:53:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
    [2012/11/20 20:52:47 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
    [2012/11/20 20:32:33 | 000,000,000 | ---D | C] -- C:\Users\Penny\AppData\Roaming\Opera
    [2012/11/20 20:32:33 | 000,000,000 | ---D | C] -- C:\Users\Penny\AppData\Local\Opera
    [2012/11/20 20:32:30 | 000,000,000 | ---D | C] -- C:\Program Files\Opera
    [2012/11/20 12:53:03 | 000,000,000 | ---D | C] -- C:\Program Files\ESET

    ========== Files - Modified Within 30 Days ==========

    [2012/11/21 16:27:43 | 000,604,264 | ---- | M] () -- C:\Windows\System32\perfh009.dat
    [2012/11/21 16:27:43 | 000,103,964 | ---- | M] () -- C:\Windows\System32\perfc009.dat
    [2012/11/21 16:25:47 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Penny\Desktop\OTL.exe
    [2012/11/21 16:23:52 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
    [2012/11/21 16:23:52 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
    [2012/11/21 16:23:48 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2012/11/21 16:23:40 | 3218,419,712 | -HS- | M] () -- C:\hiberfil.sys
    [2012/11/21 15:53:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2012/11/21 11:34:34 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
    [2012/11/21 11:27:04 | 005,004,435 | R--- | M] (Swearware) -- C:\Users\Penny\Desktop\ComboFix.exe
    [2012/11/21 07:01:29 | 000,000,080 | ---- | M] () -- C:\Users\Penny\AppData\Roaming\wklnhst.dat
    [2012/11/21 03:49:25 | 000,731,136 | ---- | M] () -- C:\Users\Penny\Desktop\RogueKiller.exe
    [2012/11/20 20:53:01 | 000,000,848 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
    [2012/11/20 20:45:11 | 000,000,632 | RHS- | M] () -- C:\Users\Penny\ntuser.pol
    [2012/11/20 20:39:25 | 000,001,616 | ---- | M] () -- C:\Users\Public\Desktop\Opera.lnk
    [2012/11/20 20:32:32 | 000,001,640 | ---- | M] () -- C:\Users\Penny\Application Data\Microsoft\Internet Explorer\Quick Launch\Opera.lnk
    [2012/11/20 17:57:23 | 000,000,512 | ---- | M] () -- C:\Users\Penny\Desktop\MBR.dat
    [2012/11/20 12:48:24 | 000,291,744 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
    [2012/11/20 11:11:18 | 000,000,908 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2012/11/20 11:03:52 | 000,002,044 | ---- | M] () -- C:\Users\Penny\Desktop\Google Chrome.lnk
    [2012/11/20 11:03:52 | 000,002,006 | ---- | M] () -- C:\Users\Penny\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

    ========== Files Created - No Company Name ==========

    [2012/11/21 11:30:25 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2012/11/21 11:30:25 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2012/11/21 11:30:25 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2012/11/21 11:30:25 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2012/11/21 11:30:25 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2012/11/21 03:49:20 | 000,731,136 | ---- | C] () -- C:\Users\Penny\Desktop\RogueKiller.exe
    [2012/11/20 20:53:01 | 000,000,860 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
    [2012/11/20 20:53:01 | 000,000,848 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
    [2012/11/20 20:44:32 | 000,000,632 | RHS- | C] () -- C:\Users\Penny\ntuser.pol
    [2012/11/20 20:32:32 | 000,001,640 | ---- | C] () -- C:\Users\Penny\Application Data\Microsoft\Internet Explorer\Quick Launch\Opera.lnk
    [2012/11/20 20:32:32 | 000,001,628 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Opera.lnk
    [2012/11/20 20:32:32 | 000,001,616 | ---- | C] () -- C:\Users\Public\Desktop\Opera.lnk
    [2012/11/20 17:57:23 | 000,000,512 | ---- | C] () -- C:\Users\Penny\Desktop\MBR.dat
    [2012/10/19 07:08:30 | 000,009,728 | ---- | C] () -- C:\Users\Penny\police report.wps
    [2012/06/29 14:14:25 | 000,009,728 | ---- | C] () -- C:\Users\Penny\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2012/06/16 19:38:30 | 000,000,080 | ---- | C] () -- C:\Users\Penny\AppData\Roaming\wklnhst.dat
    [2012/06/06 21:04:25 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
    [2012/06/06 21:01:50 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
    [2012/06/06 21:01:50 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
    [2012/05/16 08:27:08 | 000,000,680 | ---- | C] () -- C:\Users\Penny\AppData\Local\d3d9caps.dat

    ========== ZeroAccess Check ==========

    [2006/11/02 07:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    " " = %SystemRoot%\system32\shell32.dll -- [2012/06/08 12:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    " " = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/11 01:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
    " " = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/11 01:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    ========== LOP Check ==========

    [2012/10/20 09:34:40 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\.minecraft
    [2012/06/29 09:18:22 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\Chessmaster Challenge
    [2012/07/14 20:28:02 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\funkitron
    [2012/11/20 20:32:33 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\Opera
    [2012/06/28 21:11:06 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\PlayFirst
    [2012/06/29 14:41:12 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\Snapfish
    [2012/06/16 19:38:35 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\Template
    [2012/06/25 13:40:58 | 000,000,000 | ---D | M] -- C:\Users\Penny\AppData\Roaming\WildTangent

    ========== Purity Check ==========



    < End of report >

    OTLExtras

    OTL Extras logfile created on: 11/21/2012 4:27:50 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Penny\Desktop
    Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
    Internet Explorer (Version = 9.0.8112.16421)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.00 Gb Total Physical Memory | 2.13 Gb Available Physical Memory | 70.99% Memory free
    6.19 Gb Paging File | 5.38 Gb Available in Paging File | 86.89% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
    Drive C: | 456.27 Gb Total Space | 367.78 Gb Free Space | 80.61% Space Free | Partition Type: NTFS
    Drive D: | 9.49 Gb Total Space | 0.61 Gb Free Space | 6.48% Space Free | Partition Type: NTFS

    Computer Name: ESB | User Name: Penny | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1 ",%*
    .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
    .html [@ = Opera.HTML] -- C:\Program Files\Opera\Opera.exe (Opera Software)

    [HKEY_USERS\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Classes\<extension>]
    .html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

    ========== Shell Spawning ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1 ",%*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
    htmlfile [edit] -- Reg Error: Key error.
    https [open] -- "C:\Program Files\Opera\Opera.exe" "%1" (Opera Software)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1 "
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
    Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    ========== Security Center Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
    "DisableMonitoring" = 1

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring" = 1

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
    "DisableMonitoring" = 1

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0
    "VistaSp1" = Reg Error: Unknown registry data type -- File not found
    "VistaSp2" = Reg Error: Unknown registry data type -- File not found

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
    "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink -- (EarthLink, Inc.)


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{34E038F9-614E-4F05-9A2C-A02E4DA894E3}" = lport=9442 | protocol=17 | dir=in | name=intel(r) viiv(tm) media server discovery |
    "{A1A783C6-A2AB-4B23-8E61-3B6AE8108FC1}" = lport=1900 | protocol=17 | dir=in | name=intel(r) viiv(tm) media server upnp discovery |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{16147B6B-2852-4157-8F4A-562546963FD3}" = dir=in | app=c:\program files\hp\dvdplay\dvdplay.exe |
    "{1DC52B01-B9F1-45EC-B7F4-64ADE92BBDD5}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
    "{3DDA484A-8377-401D-A26B-10C36BCFCB1A}" = protocol=17 | dir=in | app=c:\program files\intel\inteldh\intel media server\shells\remote ui service.exe |
    "{44D280C5-D74D-47D3-8953-6A565B26A540}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
    "{56F0D12A-FF02-4D27-937D-B904D936F02A}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
    "{6C731673-6A89-4CC6-88EB-CFE0BFC668F6}" = protocol=6 | dir=in | app=c:\program files\intel\inteldh\intel media server\media server\bin\mediaserver.exe |
    "{72E10751-31E7-46A1-999F-DEBD9CC3ABC7}" = dir=in | app=c:\program files\hp\dvdplay\dpservice.exe |
    "{77B5567E-E130-4394-93F5-AC723921B072}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
    "{9B524429-677B-44CA-A422-40EF414F7836}" = protocol=17 | dir=in | app=c:\program files\intel\inteldh\intel media server\media server\bin\tshwmdtcp.exe |
    "{B10233F2-EA95-4BF1-868A-D364A2754643}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
    "{B3A631E1-AD45-43C8-86DC-5544E2886487}" = protocol=17 | dir=in | app=c:\program files\opera\opera.exe |
    "{B6EBD03A-4279-41D2-8743-1810D8973C6A}" = protocol=17 | dir=in | app=c:\program files\intel\inteldh\intel media server\media server\bin\mediaserver.exe |
    "{CB193D1D-6405-4E12-A615-AC5D77F522C2}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
    "{D8F22482-FA85-4D26-80EB-11591439C3A2}" = protocol=6 | dir=in | app=c:\program files\intel\inteldh\intel media server\media server\bin\tshwmdtcp.exe |
    "{DA7313A9-3317-4B22-8001-FE5248F54748}" = protocol=6 | dir=in | app=c:\program files\intel\inteldh\intel media server\shells\remote ui service.exe |
    "{EA55D449-DE9E-4E0B-A5B4-0DCE1063505D}" = protocol=6 | dir=in | app=c:\program files\opera\opera.exe |
    "TCP Query User{C387FF1D-9798-4EEB-B122-7D53A0DAB673}C:\program files\hp games\wheel of fortune\wheel of fortune.exe" = protocol=6 | dir=in | app=c:\program files\hp games\wheel of fortune\wheel of fortune.exe |
    "UDP Query User{267A3574-48D5-48DC-9F02-FC1658B3F817}C:\program files\hp games\wheel of fortune\wheel of fortune.exe" = protocol=17 | dir=in | app=c:\program files\hp games\wheel of fortune\wheel of fortune.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{029B5901-1F27-4347-9923-E8ACC8F54E15}" = Snapfish Picture Mover
    "{0A2C5854-557E-48C8-835A-3B9F074BDCAA}" = Python 2.5
    "{0A47BAFF-D4FF-4BD3-96CA-02A22EA62722}" = HP Active Support Library
    "{0D2E80C8-0875-43EB-9623-47118E2DFBCA}" = Quicken 2007
    "{0DDA7620-4F8B-43B3-8828-CA5EE292FA3B}" = HP Total Care Advisor
    "{0F842B77-56EA-4AAF-8295-81A022350B5E}" = Microsoft Security Client
    "{1111706F-666A-4037-7777-211328764D10}" = JavaFX 2.1.1
    "{14AF024E-2E3B-49D0-A175-D1C1A06B155A}" = muvee autoProducer 6.0
    "{209CDA54-D390-46A2-A97C-7BF61734418D}" = WeatherBug Gadget
    "{254C37AA-6B72-4300-84F6-98A82419187E}" = Hewlett-Packard Active Check
    "{26A24AE4-039D-4CA4-87B4-2F83217009FF}" = Java 7 Update 9
    "{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
    "{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
    "{3248F0A8-6813-11D6-A77B-00B0D0160010}" = Java(TM) SE Runtime Environment 6 Update 1
    "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
    "{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go 5.0
    "{40F7AED3-0C7D-4582-99F6-484A515C73F2}" = HP Easy Setup - Frontend
    "{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = DVD Play BD & HD DVD
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}" = HP Picasso Media Center Add-In
    "{669D4A35-146B-4314-89F1-1AC3D7B88367}" = Hewlett-Packard Asset Agent for Health Check
    "{6D3DB611-D5E8-4E4B-8952-0D3F549F9CC6}" = HP Active Support Library 32 bit components
    "{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
    "{6E7BF6EC-C3E7-43A7-8A03-0D204E3EC01B}" = Intel® Viivâ„¢ Software
    "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
    "{75B6C1BF-B98C-4B99-BD0D-CC9BF16C490D}" = Clifford Phonics
    "{824D3839-DAA1-4315-A822-7AE3E620E528}" = VideoToolkit01
    "{8389382B-53BA-4A87-8854-91E3D80A5AC7}" = HP Photosmart Essential2.01
    "{8A9B8148-DDD7-448F-BD6C-358386D32354}" = Corel Photo Album 6
    "{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel(R) Matrix Storage Manager
    "{9DBA770F-BF73-4D39-B1DF-6035D95268FC}" = HP Customer Feedback
    "{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
    "{AB5E289E-76BF-4251-9F3F-9B763F681AE0}" = HP Customer Experience Enhancements
    "{AC76BA86-7AD7-1033-7B44-A81000000003}" = Adobe Reader 8.1.0
    "{B395BC1D-CC06-425E-9049-4CD985EFF004}" = LightScribe 1.8.15.1
    "{B7A0CE06-068E-11D6-97FD-0050BACBF861}" = PowerProducer
    "{BB50B88D-1ADB-465A-A08B-DAF9841B6A2A}" = Sound Blaster X-Fi
    "{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}" = Creative MediaSource 5
    "{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
    "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
    "{E1C7EF5E-3A7B-4ED4-A48B-F70F1B36EAB4}" = Corel Paint Shop Pro Photo XI
    "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
    "{F72E2DDC-3DB8-4190-A21D-63883D955FE7}" = PSSWCORE
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "Belarc Advisor" = Belarc Advisor 8.2
    "CNXT_MODEM_PCI_VEN_14F1&DEV_2F82&SUBSYS_000014F1" = PCIe Soft Data Fax Modem with SmartCP
    "ESET Online Scanner" = ESET Online Scanner v3
    "HP Photosmart Essential" = HP Photosmart Essential 2.01
    "Intel(R) Configuration Center" = Intel® Viivâ„¢ Software
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.65.1.1000
    "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "Microsoft Security Client" = Microsoft Security Essentials
    "Mozilla Firefox 17.0 (x86 en-US)" = Mozilla Firefox 17.0 (x86 en-US)
    "MozillaMaintenanceService" = Mozilla Maintenance Service
    "NVIDIA Drivers" = NVIDIA Drivers
    "Opera 12.11.1661" = Opera 12.11
    "OsdMaestro" = HP On-Screen Cap/Num/Scroll Lock Indicator
    "PC-Doctor 5 for Windows" = Hardware Diagnostic Tools
    "PROSet" = Intel(R) PRO Network Connections Drivers
    "Rhapsody" = Rhapsody
    "WildTangent hp Master Uninstall" = My HP Games

    ========== HKEY_USERS Uninstall List ==========

    [HKEY_USERS\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "Google Chrome" = Google Chrome

    ========== Last 20 Event Log Errors ==========

    [ Application Events ]
    Error - 6/7/2012 9:09:05 AM | Computer Name = Penny-PC | Source = System Restore | ID = 8193
    Description =

    Error - 6/7/2012 9:09:10 AM | Computer Name = Penny-PC | Source = System Restore | ID = 8193
    Description =

    Error - 6/8/2012 10:13:53 AM | Computer Name = RGB | Source = System Restore | ID = 8193
    Description =

    Error - 6/8/2012 10:44:17 AM | Computer Name = RGB | Source = System Restore | ID = 8193
    Description =

    Error - 6/10/2012 8:45:44 AM | Computer Name = RGB | Source = System Restore | ID = 8193
    Description =

    Error - 6/16/2012 8:18:27 PM | Computer Name = RGB | Source = Application Hang | ID = 1002
    Description = The program Explorer.EXE version 6.0.6002.18005 stopped interacting
    with Windows and was closed. To see if more information about the problem is available,
    check the problem history in the Problem Reports and Solutions control panel. Process
    ID: 164 Start Time: 01cd4c1d2e66e203 Termination Time: 0

    Error - 7/7/2012 1:01:25 PM | Computer Name = RGB | Source = VSS | ID = 8194
    Description =

    Error - 7/22/2012 1:34:28 PM | Computer Name = RGB | Source = Application Error | ID = 1000
    Description = Faulting application DVDPlay.exe, version 2.0.0.2129, time stamp 0x451c9062,
    faulting module _allocator.dll, version 3.0.881.1826, time stamp 0x46819870, exception
    code 0xc0000005, fault offset 0x00002d13, process id 0x820, application start time
    0x01cd682fbc66be30.

    Error - 8/22/2012 6:00:12 PM | Computer Name = RGB | Source = Application Error | ID = 1000
    Description = Faulting application BlasterBall3.exe, version 3.0.0.80, time stamp
    0x455e1c84, faulting module BlasterBall3.exe, version 3.0.0.80, time stamp 0x455e1c84,
    exception code 0xc0000005, fault offset 0x0006d398, process id 0x19c, application
    start time 0x01cd80b1580fa367.

    Error - 10/20/2012 10:35:33 AM | Computer Name = RGB | Source = Application Hang | ID = 1002
    Description = The program iexplore.exe version 9.0.8112.16446 stopped interacting
    with Windows and was closed. To see if more information about the problem is available,
    check the problem history in the Problem Reports and Solutions control panel. Process
    ID: 1e60 Start Time: 01cdaecd8125d790 Termination Time: 115

    [ System Events ]
    Error - 11/21/2012 12:31:26 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2001
    Description = %%860 has encountered an error trying to update signatures. New Signature
    Version: Previous Signature Version: 1.141.91.0 Update Source: %%859 Update Stage:
    %%853 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803

    User:
    NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error
    code: 0x80240022 Error description: The program can't check for definition updates.


    Error - 11/21/2012 12:32:38 PM | Computer Name = ESB | Source = Service Control Manager | ID = 7030
    Description =

    Error - 11/21/2012 12:34:36 PM | Computer Name = ESB | Source = Service Control Manager | ID = 7030
    Description =

    Error - 11/21/2012 1:43:55 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2001
    Description = %%860 has encountered an error trying to update signatures. New Signature
    Version: Previous Signature Version: Update Source: %%815 Update Stage: %%854 Source
    Path: Signature Type: %%886 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE

    Current
    Engine Version: Previous Engine Version: Error code: 0x80070002 Error description:
    The system cannot find the file specified.

    Error - 11/21/2012 1:43:55 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2003
    Description = %%860 has encountered an error trying to update the engine. New Engine
    Version: Previous Engine Version: Engine Type: %%886 User: NT AUTHORITY\NETWORK
    SERVICE Error Code: 0x80070002 Error description: The system cannot find the file
    specified.

    Error - 11/21/2012 1:43:57 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2001
    Description = %%860 has encountered an error trying to update signatures. New Signature
    Version: Previous Signature Version: 1.141.170.0 Update Source: %%851 Update Stage:
    %%854 Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

    Signature
    Type: %%800 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
    Previous Engine Version: 1.1.9002.0 Error code: 0x80070002 Error description: The
    system cannot find the file specified.

    Error - 11/21/2012 1:43:57 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2001
    Description = %%860 has encountered an error trying to update signatures. New Signature
    Version: Previous Signature Version: 1.141.170.0 Update Source: %%851 Update Stage:
    %%854 Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

    Signature
    Type: %%801 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
    Previous Engine Version: 1.1.9002.0 Error code: 0x80070002 Error description: The
    system cannot find the file specified.

    Error - 11/21/2012 1:43:57 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2001
    Description = %%860 has encountered an error trying to update signatures. New Signature
    Version: Previous Signature Version: 1.141.170.0 Update Source: %%851 Update Stage:
    %%854 Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

    Signature
    Type: %%800 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
    Previous Engine Version: 1.1.9002.0 Error code: 0x80070002 Error description: The
    system cannot find the file specified.

    Error - 11/21/2012 1:43:57 PM | Computer Name = ESB | Source = Microsoft Antimalware | ID = 2001
    Description = %%860 has encountered an error trying to update signatures. New Signature
    Version: Previous Signature Version: 1.141.170.0 Update Source: %%851 Update Stage:
    %%854 Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

    Signature
    Type: %%801 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
    Previous Engine Version: 1.1.9002.0 Error code: 0x80070002 Error description: The
    system cannot find the file specified.

    Error - 11/21/2012 2:48:03 PM | Computer Name = ESB | Source = volsnap | ID = 393232
    Description = The shadow copies of volume D: were aborted because volume D:, which
    contains shadow copy storage for this shadow copy, was force dismounted.


    < End of report >
     
  9. 2012/11/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
      O4 - HKLM..\Run: [CCUTRAYICON] FactoryMode File not found
      O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
      O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
      O15 - HKU\S-1-5-21-1749233211-3170217615-194922026-1001\..Trusted Ranges: Range1 ([http] in Local intranet)
      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Value error.)
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    ================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  10. 2012/11/21
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
    26
    Ran TFC and ESET which didn't find and problems - so no log.


    OTL Custom

    All processes killed
    ========== OTL ==========
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\CCUTRAYICON deleted successfully.
    Registry value HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http deleted successfully.
    Registry value HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http not found.
    Registry value HKEY_USERS\S-1-5-21-1749233211-3170217615-194922026-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http deleted successfully.
    Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: IUSR_NMPR
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Penny
    ->Temp folder emptied: 46124 bytes
    ->Temporary Internet Files folder emptied: 12310848 bytes
    ->Java cache emptied: 389394 bytes
    ->FireFox cache emptied: 4820876 bytes
    ->Google Chrome cache emptied: 17218712 bytes
    ->Opera cache emptied: 8670883 bytes
    ->Flash cache emptied: 8287 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 12683 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 41.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: IUSR_NMPR

    User: Penny
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: IUSR_NMPR

    User: Penny
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 11212012_175153

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

    SecurityCheck

    Results of screen317's Security Check version 0.99.54
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.1.1000
    JavaFX 2.1.1
    Java 7 Update 9
    Java(TM) SE Runtime Environment 6 Update 1
    Adobe Reader 8 Adobe Reader out of Date!
    Mozilla Firefox (17.0)
    Google Chrome 19.0.1084.56
    Google Chrome 22.0.1229.94
    Google Chrome 23.0.1271.64
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0 %
    ````````````````````End of Log``````````````````````

    FSS

    Farbar Service Scanner Version: 09-11-2012
    Ran by Penny (administrator) on 21-11-2012 at 18:08:06
    Running from "C:\Users\Penny\Downloads "
    Windows Vista (TM) Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2012-10-20 09:03] - [2012-06-01 19:02] - 0133120 ____A (Microsoft Corporation) F1E8C34892336D33EDDCDFE44E474F64

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  11. 2012/11/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    How is computer doing?

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ==========================

    We need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.
     
  12. 2012/11/21
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
    26
    Broni,

    The machine is really purring now. I uninstalled Adobe Reader and installed FoxIt Reader. Adobe Flash Player is still there. I assume I need to keep it.

    I uninstalled the old Java versions.

    Am I about to see Mr. Clean?
     
  13. 2012/11/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    It's coming...hehehe...

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
  14. 2012/11/21
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,102
    Likes Received:
    26
    Broni,

    Thanks so much. The OTLRestorePoint Log is posted below. I did the Cleanup with OTL and checked Windows Update - all OK. Checked the Browser Plugins and installed WOT on the browsers. Will now get started on the maintenance items that you outlined. The machine is operating superbly.

    OTLRestore

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: IUSR_NMPR
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Penny
    ->Temp folder emptied: 931918 bytes
    ->Temporary Internet Files folder emptied: 25425047 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 492 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 5599 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 25.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: IUSR_NMPR

    User: Penny
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: IUSR_NMPR

    User: Penny
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 11212012_202225

    Files\Folders moved on Reboot...
    C:\Users\Penny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RNXUQZCB\like[1].htm moved successfully.
    C:\Users\Penny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RNXUQZCB\xd_arbiter[1].htm moved successfully.
    C:\Users\Penny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\AAXZRQYG\104142-active-no-internet-connectivity-firewall-turned-off-3[1].htm moved successfully.
    C:\Users\Penny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\AAXZRQYG\xd_arbiter[2].htm moved successfully.
    C:\Users\Penny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\Penny\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
    File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
  15. 2012/11/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Yes!! [​IMG]
    Good luck and stay safe :)
     

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