Generic network failure

For the past couple of weeks I have been unable to forward MMS messages wheras previously I had no problems at all.

My phone is a HTC legend though that should not matter.
I have noticed quite a few postings on Google but have been unable to correct this problem.
Yes I have logged into HTC but they have not responded so I thought somewhere out there someone might have the solution.
I had this problem previously and fixed it but can't recall what I did.
Next time I will write it in my little Mr Fixit book.

Thanks amillion
roy66

 

I have 2 HTC's. Not the same model as you have. I have called them several times and they have helped me every time with no questions asked. Have you tried calling them?

 

As I mentioned in my post.......however, will try them again.
Yes I have logged into HTC but they have not responded so I thought somewhere out there someone might have the solution.

 

I always call them on the phone. Or as you say over there Ring them.

 

Thanks Billie Boy, I was linking up with HTC Au but got interrupted with a Skype video call from Indonesia..so I'll get back to HTC again now.

 

Let us know what the outcome is.

 

Same problem..nothing fixed.
As I said numerous folk having this problem posting on Google looking for the answer.

I'll just have to Pray and trust The Holy Spirit to bring it to my remembrance.

 

Hi roy66,
Quote:To use MMS, both your own phone and the phone of the recipient must be compatible with MMS. It is usually necessary to have your phone contract or prepaid phone activated for MMS services. If you are unable to send or receive MMS messages, check with your airtime provider.

I think the last sentence bears out what MrBill has suggested. Your Telco might be at fault or have you checked for Software Update from HTC? Neil.

 

Found this on Whirlpool Forum:

I am going to repeat my post to Vodafail.com which will allow you to get SMS and MMS on a HTC smartphone:

"I pay for a third generation data service W-CDMA (UTMS) which Vodafoney started to introduce as far back as 2004. I have a great Google Nexus One (HTC) (not from Vodafoney) and to get it to send and receive SMS/MMS I have to set it to GSM/CDMA (second generation). Okay, it is Google's programming blunders (in Android Froyo) that means standard messaging tries to send too big an image and so I have to use CHOMP or HANDCENT (I prefer the latter, free from MARKET) which automatically resizes the image to 300kb which Vodafoney will send/receive.

I complained to Vodafoney from my account page with them, and have yet to receive a reply. In anger I complained to the Telecommunications Ombudsman whose office is taking up the matter with the carrier. Also see the last two pages in The Australian Financial Review (7 January 2011) concerning the company and the lack of action by the ACCC. It makes for interesting reading. "

Okay ... next question: how to change the preferred network type to the second generation GSM/CDMA auto (PRL)? On my Nexus One, I dial *#*#4636#*#* and then click on Phone. Go down to 'Set preferred network type' to GSM/CDMA auto (PRL). Also set the SMSC to Vodafone AU by entering +61415011501. Then back out. That will get SMS working. But if you want to use MMS to send and receive images there is one more step ... go to MARKET and install HANDCENT. In the setting, make sure you use the image size 300kb. So when you send a PXT, HANDCENT will resize the image to what Vodafoney (unlike US carriers who send larger images) will cope with.

You are now in business ... but still paying for third generation services (like speed) and getting a second generation service. Fear not, Vodafone will fix the issue. No, I do not work for the buggers ... just a user who never gives up!

This was in Aussie so it may be relevant. Cheers Neil.

 

I really appreciate the information you have provided...However as posted in my original post, this is a recent phenomenon/occurrence.

I will however implement what I can or am able to understand from your helpful assistance.

roy66