Resolved Outlook 2010 won't see complete old data file

Hi All: After many glitches, bugs, and assorted PC demons, I decided to just abandon everything in my wife's PC and start fresh, from the O.S. forward. The machine was running XP pro (SP3) and Outlook 2007, among others.
So I purchased Windows 7 home premium, which installed OK. I was unable to find a replacement for my PAID copy of Outlook 2007, so I was forced to buy Outlook 2010.

I made a point to backup and store the existing OUTLOOK.PST file before starting this job. (Microsoft told me it would work with the new version of the program.) After installing Windows 7 and Outlook 2010, I copied the PST file into the proper directory so Outlook would open it. I also re-established the three POP mail accounts we had before. The mail accounts do send and receive OK now.

But now in the new Outlook, all I get is the inbox and a few of the earlier folders. The majority of personal folders don't show up. And NONE of the contacts show up. This is a major problem.

I then tried using Outlook to Import the PST file, Repair the PST file, etc. Nothing seems to work. I read and tried some tips online, but I'm just not succeeding yet. What is the normal way to move the old PST file to a new installation of Outlook? Help, please?

P.S. I can no longer run the old Outlook 2007 program-- it was left behind in the conversion.

 

Steve: Unfortunately, I created the three POP mail accounts FIRST, before trying to bring back the old PST file. I did look around in the three accounts but they appeared empty. I have disabled the three new PST files for now, and am concentrating on just finding the old PST data.
With the old PST file active, I did go in and re-enter the three mail accounts. They are now a part of the old PST file.
Where am I?
Thanks - Greg

 

OK, will try it tonight, thanks.

 

Arie: Good shortcut- Control Panel>Mail>Data Files. But I have used the same controls from within Outlook and they don't work for this problem.

 

Steve: I can't import the data file because Outlook says it is already in use-- which is true. And I can't disconnect that data file because Outlook insists on keeping it as the default. (It is the only PST file showing in Outlook at this time.)
Any other ideas? I'm still experimenting... thanks.

 

Just spent about an hour on the phone with Microsoft. The tech remotely poked around my PC, could not manage to import the contacts in any of my recent PST files, and eventually imported some contacts from a two-year-old PST backup. So here we are.

 

I will backup that current PST file and play with the pgm some more. But for now, it's resolved. thanks.

 

Yes, it is resolved. Thanks for telling me how to mark it. The link was not readily visible at first.