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Resolved Monitor computer compatability

Discussion in 'PC Hardware' started by Tom F, 2012/08/22.

  1. 2012/08/22
    Tom F

    Tom F Inactive Thread Starter

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    Can anyone advise me as to why my monitor locks up, humms a few seconds and goes dark when I try to run video files in microsoft? I believe it is only bing. When this happens the only way I can re-boot is physically unplug machine from A.C. . No button works, monitor button freezes, and when I unplug for 10 or more seconds then replug I can use the regular system button to go to a selection like starting in safe mode or it will start itsself after a countdown.
     
  2. 2012/08/22
    Whiskeyman Lifetime Subscription

    Whiskeyman Inactive Alumni

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    Your graphics card may be overheating or going bad.
     

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  4. 2012/08/23
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Are you sure it is your graphics/monitor locking up? It sounds like to me, it is your computer locking up, not your graphics.

    Where is that sound coming from? The computer speakers or from inside the computer case.

    Why do you believe that? Bing is just a search engine. It does not run on your machine.

    This could easily be a heat related issue. Is the interior clean of heat trapping dust and dirt? Does it lock up in Safe Mode? Have you scanned for malware? Are all your fans spinning?

    When did the problem start? Tell us more about your computer and OS.
     
    Bill,
    #3
  5. 2012/08/31
    Tom F

    Tom F Inactive Thread Starter

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    Hello Bill, The hum is comeing from the built in speakers on the monitor. Also had it happen while running an MSN video. It happened once while I had just booted up so I am not leaning toward heat. Have not tried safe mode but will, thanks for the suggestions. My system should be listed unless I goofed, will check.
     
  6. 2012/09/01
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Thanks. I don't assume the one listed is the one with problems. People often have more than one computer, or are helping a friend or relative with their computers.

    As for your system specs, I highly doubt you have 800Gb of RAM! I suspect you meant 8Gb.

    I think I would try to connect my computer's audio out to a different set of speakers just to see if some interference is not coming from within the monitor itself. If your computer supports headphones, you might try that - as long as the headphone jack is not being fed by the monitor's audio circuits.

    Are all your computer devices connected to the same wall outlet? No two wall outlets have the exact same resistance to ground and in some situations if you have one device in one outlet (say, the computer) and the other device connected to another outlet (the monitor), you can get a "difference of potential" that, if significant, can result in "noise" being "induced" in the audio. This is more likely in older buildings, but cannot be ruled out in newer ones either.

    Do make sure all your cable connections are tight. A loose connection can result in a loose ground, reducing interference suppression.
     
    Bill,
    #5
  7. 2012/09/01
    Tom F

    Tom F Inactive Thread Starter

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    Youre right Bill, 8 GB, Appreciate your suggestions and will give it a try. Will check outlet use also, just will take a while since everything is blocked in on a L shaped configuration. Surge protector looks like a drunk spider. Will let you know. Have a nice memorial day.
     
  8. 2012/09/02
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I did. Last May. But I hope to have a nice "Labor Day" and wish you one too! ;)
     
    Bill,
    #7
    Tom F likes this.
  9. 2012/10/21
    Tom F

    Tom F Inactive Thread Starter

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    Bill-- Sorry about the goof on memorial day. Took side of and cleaned out the machine, no problems yet so far. Gonna list this as solved to save space. Do you know of a good monitor program to keep track of heat in cpu and interior of machine. Thanks again for the help.
     
  10. 2012/10/21
    Tom F

    Tom F Inactive Thread Starter

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    Bill---Will put on finished after I hear from you on program
     
  11. 2012/10/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Tom.

    The program that I use to monitor my systems temperature is Open Hardware Monitor.
     
  12. 2012/10/22
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I have not seen that HW monitor but will check it out. Here's my little canned text on HW Monitors:
    Your motherboard utilities disk should have a monitoring program (or check for a more recent version on your motherboard or PC maker's website). If none, I use and recommend CoreTemp for newer Intel and AMD64 CPUs, or RealTemp for Intels. SpeedFan is a great and popular alternative, or you can try Motherboard Monitor. Unfortunately, I have found that these programs often have problems properly identifying and labeling the sensor they are reading. The temperatures shown are as accurate as the inexpensive, low-tech sensors will allow, but it may say System Fan instead of CPU Fan. Fortunately, the programs do allow you to edit the labels, so I use Everest to verify the temperatures (as it is able to match sensor with label correctly), then edit the label in the monitoring program. In Everest, look under Computer > Sensor, then wait a couple seconds for the readings to appear. Unfortunately, Everest does not minimize to the system tray to show real-time temperatures, otherwise, you could use Everest instead of the others. Check but do not rely on the temps shown in the BIOS Setup Menu. While they are likely correct, running the BIOS Setup Menu is probably the least demanding task you can ask of your computer so it does not show the temps when the system is being taxed. But if the BIOS Setup Menu temps are high, you have a problem that needs to be corrected. HWMonitor, from the makers of CPUID is also very informative, but does not minimize to the system tray.

    I get nervous when CPU temperatures hit 60°C. While most CPUs are capable operating at higher temps, system stability issues arise and long term exposure to very warm temperatures increases component aging (including the CPU socket and surrounding devices). GPU (graphics processing unit) temperatures typically run considerably warmer with 80°C not uncommon.​
     
  13. 2012/10/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    There are many HW monitor programs out there but I guess there isn't one that is the most accurate since everyone has their own preference of which one they want to use.

    I used HWMonitor in the past before discovering the Open Hardware Monitor program and felt like that one shows you more information about your systems components.

    Plus I like that its portable, you can minimize it to the system tray, and you can even have it startup with the Windows OS if you want.

    I agree with this but if you are running an OEM system then sometimes you won't be able to see your system tempertures in the BIOS setup menu since some manufacturers won't include those monitoring tools at all which is a shame.
     
  14. 2012/10/22
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I don't know that accuracy is really the issue because they are just software monitoring the very same motherboard, HD, CPU, RAM and GPU sensors - put there by the hardware makers. That is, for any given system bus clock cycle, sensor C will read some hexadecimal (I assume) number, and that number equates to some already defined temperature value. And regardless the HW monitor used, it is going to get the same number and value, for "that" bus clock cycle.

    But there are millions of clock cycles every second, each monitoring program will have their own sampling rate, and each program will start sampling at a different time (point in the boot process) too. Not to mention the little sensors themselves are pretty low tech and not necessarily accurate in the first place.

    No two programs are ever likely to sample the exact same sensor sample. So I am saying, I don't believe accuracy could ever really be determined, without some external measuring device like a halfway decent Laser Guide Infrared Thermometer.

    That said, accuracy here is like your bathroom scale, consistency is much more important than accuracy. If 150lbs weighs in at 153lbs every time, you can still manage your weight with accuracy. Same with temps. If always off by the same amount, you can still watch to see when it is time to clean the heatsink of heat trapping dust.

    Not just OEM systems. Many entry level motherboards don't have any sensors to monitor either. But you usually can still monitor the CPU as all CPUs have thermal sensor and protection features built in.

    I am starting to really like that Open Hardware Monitor. It is much more flexible than I remember. Can you change the system tray font color? The black text on my dark blue taskbar is too hard to see.
     
  15. 2012/10/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for the long and detailed explanation. Looks like my signiture speaks for itself. :D

    No, the text and font of the Open Hardware Monitor system tray icon is generic since other programs in the system tray use the same font style and there is no way to change it in the program itself.

    I think Windows controls the font style and text color of the tooltips when you hover your mouse over a shortut or a system tray icon.
     
  16. 2012/10/23
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    @Tom F - this is still your thread - we are just having a side discussion while we await your return.

    I help out at forums because I want everyone to have a good, safe and secure computing experience by sharing what I have learned over the years (before I forget it) and from what I can find with the help of my friend, Bing Google. And it gives me a warm fuzzy when I know I did help.

    I've been working IT HW support for 40+ years and one thing has been consistent - there is always MUCH more to learn - and a real challenge if you want (or need, if your job depends on it) to stay current. So the bonus icing on the cake for me for "working" the forums is being exposed to new things and learning from other experts' experiences.

    And Open Hardware Monitor is a good example. I have already modified my canned text on HW Monitors. ;)

    It does. But I am not talking about the text box when hovering, but the temp normally displayed in the tray.

    My taskbar is dark blue. The temp font in the system tray is black by default.

    I found it. It is a 2-step process. You first have to select which sensor you want displayed, then you can change the color. I guess my only problem now is, unlike CoreTemp, you cannot have it display just the CPU's highest core temp. It only displays the temp of the core you pre-selected. If you want to know the highest, you must display all 4 cores (if quad-core CPU) then keep an eye on all 4.

    CoreTemp lets you display just the highest temp in the CPU - one temp in the system tray, which I like. But of course, CoreTemp is just for CPUs. OHWM displays data on the GPU and drives too. I am certainly keeping OHWM to use for on-demand status info. But for real time, and for me, I will stick with CoreTemp. It has a really nice Gadget too (but so does OHWM).
     
  17. 2012/10/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thats the same reason why I joined this forum. I wanted to help others with their computer issues and be able to share my experiences with fellow members. I've certainly learned a lot of things over the years being a member of this forum and doing my fair amount of googling different topics. I haven't even finished my college education yet so I am still in the process of trying to learn as much as I can about computer systems.

    Interesting. Thats probably because you are running an Intel processor so OHWM shows the temps for each individual core. On my AMD system however OHWM shows only one temperature for Cores #1-#6 and it does not show the temps for each core. I am assuming thats because Intel has temperature sensors for each core while AMD has just one sensor that measures all the cores.

    See below screenshot to see what I mean.
     
  18. 2012/10/23
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    It has been awhile since I did a build with AMD so I did not notice that. If you have Speccy, how does it display the core temps? For my i7, it has Average listed under the main CPU section, then under that it has each Core listed with speed info and temps.
     
  19. 2012/10/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Speccy shows the average CPU temp and it does show each individual core but the core temps for each core are exactly the same. This leads me to believe that the AMD CPU temperature sensor measures all of the cores as being the same temperature.
     
  20. 2012/10/24
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Great temps BTW. Mine are in the low to mid 50s (time to clean the filters soon), but as you suggest, mine are not exactly the same.

    But your Speccy shot confuses me. If you note all my cores are running at full speed 3.15GHz. You have a 2.7GHz processor. I don't understand why Speccy is reporting each core is only running 675.1MHz? (your bus x multiplier). It seems your multiplier should be 16 (168.8 x 16 = 2700.8) or your system has really toggled down to conserve power.
     

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  21. 2012/10/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks.

    Thats actually normal for all the Phenom II X6 processors. All the Phenom II's (except the X6 series)/Athlon II's don't reduce their frequencies when the processor is idle. This is because these processors don't include Turbo Core Technology. The Phenom II X6 series includes Turbo Core Technology which works in two ways. First, when the processor is idle, it automatically lowers the processors frequency to about 800 MHz or so which lowers temperatures and reduces power consumption. Thats probably why my temps are so low.

    The AMD Turbo Core technology is a performance boosting technology that secondly automatically switches from six cores to three turbocharged cores for applications that just need raw speed over multiple cores. While in Turbo Core mode, the AMD Phenom II X6 1045T shifts frequency speed from 2.7GHz on six cores, to 3.2GHz on three cores which helps applications run much faster.

    So Turbo Core not only reduces the processors clock speeds when the CPU is idle but it turbo charges three cores to 3.2 GHz when necessary.

    Otherwise, if I am running a multithreaded application that uses multiple cores, the processors frequency jumps automatically from about 800 MHz to 2.7 GHz. Turbo Core is actually a pretty nice feature. So to get to 2.7 GHz my FSB is 200 MHz times a multiplier of 13.5.

    I originally had an Athlon II X4 640 3.0 GHz processor in this machine and that always ran at the stock 3.0 GHz speed no matter what.
     
    Last edited: 2012/10/24

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