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Solved Trojan Zero Access

Discussion in 'Malware and Virus Removal Archive' started by brandenc18, 2012/08/12.

Page 2 of 2
  1. 2012/08/13
    broni

    broni Moderator Malware Analyst

    Joined:
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    Uninstall iolo technologies' System Mechanic.
    Registry cleaners/optimizers are not recommended for several reasons:

    • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

      The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
    • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry ". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
    • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
    • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
    • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results ".
    Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


    ===========================================

    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} http://ccfiles.creative.com/Web/soft...02/CTSUEng.cab (Reg Error: Key error.)
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} http://ccfiles.creative.com/Web/soft...3/CTPIDPDE.cab (Reg Error: Key error.)
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} http://ccfiles.creative.com/Web/soft...0926/CTPID.cab (Reg Error: Key error.)


:Services

:Reg

:Files
C:\windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}
C:\Users\Branden\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =========================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.


    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
    broni,
    #21
  2. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

    Joined:
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    0
    All processes killed
    ========== OTL ==========
    Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
    Starting removal of ActiveX control {6C269571-C6D7-4818-BCA4-32A035E8C884}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{6C269571-C6D7-4818-BCA4-32A035E8C884}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{6C269571-C6D7-4818-BCA4-32A035E8C884}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6C269571-C6D7-4818-BCA4-32A035E8C884}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6C269571-C6D7-4818-BCA4-32A035E8C884}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6C269571-C6D7-4818-BCA4-32A035E8C884}\ not found.
    Starting removal of ActiveX control {D4B68B83-8710-488B-A692-D74B50BA558E}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{D4B68B83-8710-488B-A692-D74B50BA558E}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{D4B68B83-8710-488B-A692-D74B50BA558E}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4B68B83-8710-488B-A692-D74B50BA558E}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{D4B68B83-8710-488B-A692-D74B50BA558E}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4B68B83-8710-488B-A692-D74B50BA558E}\ not found.
    Starting removal of ActiveX control {F6ACF75C-C32C-447B-9BEF-46B766368D29}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{F6ACF75C-C32C-447B-9BEF-46B766368D29}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{F6ACF75C-C32C-447B-9BEF-46B766368D29}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F6ACF75C-C32C-447B-9BEF-46B766368D29}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{F6ACF75C-C32C-447B-9BEF-46B766368D29}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F6ACF75C-C32C-447B-9BEF-46B766368D29}\ not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U folder moved successfully.
    C:\windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\L folder moved successfully.
    C:\windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a} folder moved successfully.
    C:\Users\Branden\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U folder moved successfully.
    C:\Users\Branden\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\L folder moved successfully.
    C:\Users\Branden\AppData\Local\{3b99f81f-31d5-dbab-1bcf-87d0107a285a} folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Admin
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Java cache emptied: 97201 bytes
    ->FireFox cache emptied: 18996483 bytes
    ->Flash cache emptied: 56466 bytes

    User: All Users

    User: Branden
    ->Temp folder emptied: 65769 bytes
    ->Temporary Internet Files folder emptied: 240773914 bytes
    ->Java cache emptied: 900416 bytes
    ->FireFox cache emptied: 75409896 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 4517353 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56466 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 5444 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33237 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 325.00 mb


    [EMPTYJAVA]

    User: Admin
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Branden
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: Admin
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Branden
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.57.0 log created on 08132012_181320

    Files\Folders moved on Reboot...
    C:\Users\Branden\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File move failed. C:\windows\temp\gnserv.dat scheduled to be moved on reboot.
    File move failed. C:\windows\temp\spserv.dat scheduled to be moved on reboot.

    PendingFileRenameOperations files...
    File C:\Users\Branden\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!
    [2012/08/13 18:17:32 | 000,000,402 | -H-- | M] () C:\windows\temp\gnserv.dat : Unable to obtain MD5
    [2012/08/13 18:17:34 | 000,001,024 | -H-- | M] () C:\windows\temp\spserv.dat : Unable to obtain MD5

    Registry entries deleted on Reboot...
     
    brandenc18,
    #22


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  4. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

    Joined:
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    Results of screen317's Security Check version 0.99.43
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    McAfee Anti-Virus and Anti-Spyware
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.62.0.1300
    JavaFX 2.0.3
    Java(TM) 7 Update 3
    Java version out of Date!
    Adobe Reader X (10.1.3)
    Mozilla Firefox (14.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
     
    brandenc18,
    #23
  5. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

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    Farbar Service Scanner Version: 06-08-2012
    Ran by Branden (administrator) on 13-08-2012 at 18:30:53
    Running from "C:\Users\Branden\Desktop "
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============
    BITS Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to retrieve start type of BITS. The value does not exist.
    The ImagePath of BITS service is OK.
    The ServiceDll of BITS service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    brandenc18,
    #24
  6. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

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    C:\ProgramData\Tarma Installer\{ED7702F7-093C-4968-8B84-3CF5D1A3F23D}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
    C:\Users\Branden\AppData\Local\{8A8BCD41-E0DF-11E1-8270-B8AC6F996F26}\chrome\content\browser.xul JS/Redirector.NIQ trojan cleaned by deleting - quarantined
    C:\Users\Branden\Downloads\BYIHosting\thebiddingblock.com\backup-5.13.2012_12-21-54_bidding.tar.gz multiple threats deleted - quarantined
    C:\Users\Branden\Downloads\KK Images\Fonts\Pristina_downloader_by_Fonts101.exe a variant of Win32/Somoto.A application cleaned by deleting - quarantined
    C:\Users\Branden\Downloads\KK Images\Fonts\Regency_downloader_by_Fonts101.exe a variant of Win32/Somoto.A application cleaned by deleting - quarantined
    C:\Users\Branden\Dropbox\Vinyl designs\KK Images\Fonts\Pristina_downloader_by_Fonts101.exe a variant of Win32/Somoto.A application cleaned by deleting - quarantined
     
    brandenc18,
    #25
  7. 2012/08/13
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ====================================

    We have one corrupted registry key affecting Windows updates.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/

    Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip the file.
    You'll find several files inside.
    Double click on bits.reg file and confirm the prompt.
    Restart computer.
    Post new FSS log.
     
    broni,
    #26
  8. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

    Joined:
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    Farbar Service Scanner Version: 06-08-2012
    Ran by Branden (administrator) on 13-08-2012 at 22:18:37
    Running from "C:\Users\Branden\Desktop "
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    brandenc18,
    #27
  9. 2012/08/13
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    116
    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
     
    broni,
    #28
  10. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

    Joined:
    2012/08/12
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    Likes Received:
    0
    All processes killed
    Error: Unable to interpret <Code:> in the current context!
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Admin
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Branden
    ->Temp folder emptied: 60387 bytes
    ->Temporary Internet Files folder emptied: 6651606 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 121094697 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 1215 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 14635 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 122.00 mb


    [EMPTYFLASH]

    User: Admin
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Branden
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Admin
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Branden
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.57.0 log created on 08132012_222241

    Files\Folders moved on Reboot...
    C:\Users\Branden\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File move failed. C:\windows\temp\gnserv.dat scheduled to be moved on reboot.
    C:\windows\temp\MpCmdRun.log moved successfully.
    File move failed. C:\windows\temp\spserv.dat scheduled to be moved on reboot.

    PendingFileRenameOperations files...
    File C:\Users\Branden\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!
    [2012/08/13 22:26:19 | 000,000,402 | -H-- | M] () C:\windows\temp\gnserv.dat : Unable to obtain MD5
    File C:\windows\temp\MpCmdRun.log not found!
    [2012/08/13 22:26:19 | 000,001,024 | -H-- | M] () C:\windows\temp\spserv.dat : Unable to obtain MD5

    Registry entries deleted on Reboot...
     
    brandenc18,
    #29
  11. 2012/08/13
    brandenc18

    brandenc18 Inactive Thread Starter

    Joined:
    2012/08/12
    Messages:
    23
    Likes Received:
    0
    Thank you for your help. Everything seems to be running fine now.
     
    brandenc18,
    #30
  12. 2012/08/13
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #31
  13. 2012/08/14
    brandenc18

    brandenc18 Inactive Thread Starter

    Joined:
    2012/08/12
    Messages:
    23
    Likes Received:
    0
    I have a printer issue now. It will send the document to the printer but its not printing. Dell 1320c i can print to this printer from other computers on my home network but not my laptop
     
    brandenc18,
    #32
  14. 2012/08/14
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
    broni,
    #33
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