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Inactive very slow laptop

Discussion in 'Malware and Virus Removal Archive' started by PAUL SHILLAM, 2012/04/13.

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  1. 2012/04/17
    broni

    broni Moderator Malware Analyst

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    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
     
    broni,
    #21
  2. 2012/04/18
    PAUL SHILLAM Lifetime Subscription

    PAUL SHILLAM Well-Known Member Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: shillam
    ->Temp folder emptied: 50508 bytes
    ->Temporary Internet Files folder emptied: 12485227 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 1104 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 90 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 12.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: shillam
    ->Flash cache emptied: 0 bytes

    User: TEMP

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: shillam
    ->Java cache emptied: 0 bytes

    User: TEMP

    Total Java Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.40.0 log created on 04182012_084816

    Files\Folders moved on Reboot...
    File\Folder C:\Users\shillam\AppData\Local\Temp\JET6C39.tmp not found!
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\J2KDV5PP\102383-active-very-slow-laptop-2[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\J2KDV5PP\ads[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\J2KDV5PP\like[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\J2KDV5PP\p-01-0VIaSjnOLg[1].gif moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\I4UB52BS\5174[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\I4UB52BS\ba41f783-c96b-4b2d-8be8-46ee74bd1e3b__3rd_party_BBS.[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\I4UB52BS\p-01-0VIaSjnOLg[1].gif moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\I4UB52BS\xd_arbiter[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\I4UB52BS\xd_arbiter[2].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DP34XC6R\;ord=49353156[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DP34XC6R\fastbutton[1].htm moved successfully.
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    File\Folder C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\fla8AB5.tmp not found!
    C:\Users\shillam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

    Registry entries deleted on Reboot...
     
    PAUL SHILLAM,
    #22


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  4. 2012/04/18
    PAUL SHILLAM Lifetime Subscription

    PAUL SHILLAM Well-Known Member Thread Starter

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    Still got a problem

    Thanks for your help Broni but I still have a problem.
    This is typical of my problem. After using the laptop for a few minutes, I clicked to close a email I was reading and the laptop locked up, the clock stopped and the CPU meter was frozen but I could still move the cursor around the screen but not able to click on anything.
    After 7 minutes it came back to life closing the email and everything was ok.
    Any ideas Regards Paul
     
    PAUL SHILLAM,
    #23
  5. 2012/04/18
    PAUL SHILLAM Lifetime Subscription

    PAUL SHILLAM Well-Known Member Thread Starter

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    After my last post, I clicked on Start to shut the laptop down, got the menu up but it was greyed out and the thing hung again as before, still able to move the cursor around. Came back to life after two minutes when the menu displayed normally and I was able to shut down.
     
    PAUL SHILLAM,
    #24
  6. 2012/04/18
    broni

    broni Moderator Malware Analyst

    Joined:
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    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
    broni,
    #25
  7. 2012/04/19
    PAUL SHILLAM Lifetime Subscription

    PAUL SHILLAM Well-Known Member Thread Starter

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    Thanks Broni, I have posted my problem in the Windows Vista Forum.

    Regards Paul
     
    PAUL SHILLAM,
    #26
  8. 2012/04/19
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
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    You're very welcome [​IMG]
     
    broni,
    #27
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