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Solved Had Trogan - removed. Now all docs and favorites menu gone.

Discussion in 'Malware and Virus Removal Archive' started by Action Hero, 2012/04/10.

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  1. 2012/04/11
    Action Hero

    Action Hero Inactive Thread Starter

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    no threats found by Eset. Done!
     
    Action Hero,
    #21
  2. 2012/04/11
    broni

    broni Moderator Malware Analyst

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    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
     
    broni,
    #22


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  4. 2012/04/12
    Action Hero

    Action Hero Inactive Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Gerry
    ->Temp folder emptied: 448574 bytes
    ->Temporary Internet Files folder emptied: 11805113 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: Lisa
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lynne
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: SYSTEM
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 99904262 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 107.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default

    User: Default User

    User: Gerry
    ->Flash cache emptied: 0 bytes

    User: Lisa
    ->Flash cache emptied: 0 bytes

    User: Lynne
    ->Flash cache emptied: 0 bytes

    User: Public

    User: SYSTEM

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default

    User: Default User

    User: Gerry
    ->Java cache emptied: 0 bytes

    User: Lisa
    ->Java cache emptied: 0 bytes

    User: Lynne
    ->Java cache emptied: 0 bytes

    User: Public

    User: SYSTEM

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.39.2 log created on 04122012_115810

    Files\Folders moved on Reboot...
    C:\Users\Gerry\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RU6HKG1B\fastbutton[1].htm moved successfully.
    C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\JO9E3T7K\102354-active-had-trogan-removed-now-all-docs-favorites-menu-gone-2[1].htm moved successfully.
    C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\JO9E3T7K\like[1].htm moved successfully.
    C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\C04GL9AK\xd_arbiter[1].htm moved successfully.
    C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\C04GL9AK\xd_arbiter[2].htm moved successfully.
    C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
    File\Folder C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRF{7A50283B-BC29-455B-8C9F-1EFC49E551CE}.tmp not found!
    File\Folder C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{1BB33B66-7C7C-45C0-AE1A-0C08024D27E0}.tmp not found!
    File\Folder C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{33259F4B-B78F-4132-BE8C-8470F6CFD36C}.tmp not found!
    File\Folder C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{35673CD0-8EFB-4ADA-A6C2-6693B6C0447D}.tmp not found!
    File\Folder C:\Users\Gerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{E3B7E35C-FD69-45CB-B566-8835F08DBFD4}.tmp not found!
    C:\Windows\temp\etilqs_g0FAv49mI1myZQiAe5yO moved successfully.
    C:\Windows\temp\etilqs_iTotiTUgLATxfmsNoZ4i moved successfully.
    C:\Windows\temp\etilqs_jv6x8OT8t4WhIU0nEYP1 moved successfully.
    C:\Windows\temp\etilqs_lkK89ezgpszVc9eSgj0C moved successfully.
    C:\Windows\temp\etilqs_n0Ux4dcLCFLomRRpTdrk moved successfully.
    C:\Windows\temp\etilqs_qloB5AeIuW9lTAM4tLi6 moved successfully.

    Registry entries deleted on Reboot...
     
    Action Hero,
    #23
  5. 2012/04/12
    Action Hero

    Action Hero Inactive Thread Starter

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    THank You for all your help. Wasn't expecting this to be so involved, but I'm glad of the results.
     
    Action Hero,
    #24
  6. 2012/04/12
    Action Hero

    Action Hero Inactive Thread Starter

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    P.S. I'm trying to mark this thread as "resolved" but in my thread tools there's no option there for it. Is there a reason for that?
     
    Action Hero,
    #25
  7. 2012/04/12
    Admin.

    Admin. Administrator Administrator Staff

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    Yes, there is. You can read about it here: User Guide
     
    Admin.,
    #26
  8. 2012/04/12
    Action Hero

    Action Hero Inactive Thread Starter

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    Got it. Thought all forims had it. Just wanted to be courteous. Thanks
     
    Action Hero,
    #27
  9. 2012/04/12
    broni

    broni Moderator Malware Analyst

    Joined:
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    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #28
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