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Resolved [Damaged USB Port(s) on Acer laptop]

Discussion in 'PC Hardware' started by Jerry Dunn, 2012/03/13.

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  1. 2012/03/13
    Jerry Dunn

    Jerry Dunn Inactive Thread Starter

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    I have an Acer laptop. It is the Aspire 5517. I run Windows 7. My daugher was using the USB ports to attatch to a printer. Not sure how but both USB ports are broke and cannot be used.I took the computer to a repair place and they said that the motherboard had to be replaced in order to have new USB ports and the cost would be $125 to $160.
    I have no experience with hardware and am try to insure that this information is basically correct. I guess I though the port could be easily removed and replaced.
     
    Jerry Dunn,
    #1
  2. 2012/03/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Jerry Dunn. What happens when you attempt to use the USB ports in Windows 7?

    Are there any errors in Device Manager?

    Are the USB ports detected properly in the BIOS?
     
    Evan Omo,
    #2


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  4. 2012/03/13
    Jerry Dunn

    Jerry Dunn Inactive Thread Starter

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    The USB cord will not even lock into the computer since the ports are damaged. There is no reading at all
     
    Jerry Dunn,
    #3
  5. 2012/03/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Then if you can no longer fit a USB cable into the USB port because it was physically damaged then you will have to get the labtop serviced and most likely get the motherboard replaced.

    There is nothing else that can be done other than you getting the motherboard replaced or buying a new labtop.
     
    Evan Omo,
    #4
  6. 2012/03/13
    Jerry Dunn

    Jerry Dunn Inactive Thread Starter

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    That confirms what I was told. I needed to have confirmation.
     
    Jerry Dunn,
    #5
  7. 2012/03/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for the update. Good luck on getting your labtop replaced.
     
    Evan Omo,
    #6
  8. 2012/03/14
    dnmacleod

    dnmacleod Well-Known Member

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    No need to bin an otherwise good laptop just for that...
    Get yourself a PCMCIA 4 port cardbus off ebay and get your USB ports back.
     
    dnmacleod,
    #7
  9. 2012/03/14
    dnmacleod

    dnmacleod Well-Known Member

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    dnmacleod,
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  10. 2012/03/14
    oldntryn

    oldntryn Inactive

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    Thanks for the info

    Thanks mnmacleod for the info '' :)

    Need additional connections with the same laptop

    Michael
     
    oldntryn,
    #9
  11. 2012/03/15
    dnmacleod

    dnmacleod Well-Known Member

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    Additional connections??? :confused:

    I've not seen a laptop yet that didn't have a PCMCIA port...
     
    dnmacleod,
    #10
  12. 2012/03/15
    Admin.

    Admin. Administrator Administrator Staff

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    Well, now you have :)

    Aspire 5517
     
    Admin.,
    #11
  13. 2012/03/15
    dnmacleod

    dnmacleod Well-Known Member

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    I guess I have now....

    Quite a poor spec really. Only 2 USB ports and not even a Gigabit LAN.
     
    dnmacleod,
    #12
  14. 2012/03/15
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Notebook versus Laptop? Neil.
     
    retiredlearner,
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  15. 2012/03/15
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Neil. Notebooks and labtops I believe are the same type of machine.
     
    Evan Omo,
    #14
  16. 2012/03/15
    dnmacleod

    dnmacleod Well-Known Member

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    dnmacleod,
    #15
  17. 2012/03/15
    Admin.

    Admin. Administrator Administrator Staff

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    Please note that a Notebook & Laptop are one and the same... At least for Acer.

    You are thinking of a Netbook, which is (generally) a low-spec device used for Web browsing & email only.
     
    Admin.,
    #16
  18. 2012/03/15
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Don, that link talks about Notebooks as if they are Netbooks.

    Thats what I thought. Netbooks are the ones that have the lower spec. I normally think of Notebooks/Labtops as being the same device.
     
    Evan Omo,
    #17
  19. 2012/03/15
    dnmacleod

    dnmacleod Well-Known Member

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    OK Arie - point conceded.... But only because Acer are a law unto themselves anyway. :)

    Its still highly unusual to find a laptop / notebook without a PCMCIA port just the same. A retrograde step IMHO.
     
    dnmacleod,
    #18
  20. 2012/03/15
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Yeah I think thats a bit strange. But then again if it doesn't include a PCMCIA port and it has low specs then chances are the machine is a netbook with limited functionality when compared to a labtop.
     
    Evan Omo,
    #19
  21. 2012/03/15
    Admin.

    Admin. Administrator Administrator Staff

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    Most new consumer laptops don't have PCMCIA ports these days...
     
    Admin.,
    #20
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