LoveLetter VBS

I have been trying to get a computer to work better and was cleaning it out and checking for viruses etc. Discovered that the Norton Virus had not been updated and also was not even working on the computer this computer being used by teenagers. So am sure they have been downloading lots.
Anyway there was a programme that they had downloaded that I used to see if they had any viruses and found it had loads of the loveletter so I went into Norton got the patch and used it than fixed Norton got all its latest downloads and than found it had all these files which said they had a virus and was the Newlove A. I tried to have it repaired but siad I had to delete it could someone please explain just what this is and how I can get rid of it. Or do I have to complete a format of the drive.
I am now missing some files off my computer that was deleted because of this virus.
Is this virus harmful or not.

 

It is a harmful virus, it did corrupt some files. I am going to guess that you are at least booting up in Safe Mode. Do you have a list of the missing files? and which operating system?
Or.
If you know that all the infected files have been removed, you can reinstall Windows on top of itself to restore the missing system files, and not lose any uninfected installed programs.

 

Thanks to KaZaa I also got this virus I was running Norton 2002 (fully updated) it found it & I tried to delete all traces of it but it kept poping back up so I finally had reformat the box and yes I DIDNOT have any backups so I lost everything. A hard lesson learned

Bubba169

 

The fixtool doesn't work for this one?

Daizy

 

maryelle

Just a suggestion.

If by any chance that machine has been Networked I would make sure ALL machines involved are virus checked.

Otherwise you may be doing the job all over AGAIN.

And I hope those teenager have ( or will ) learn some safe driving rules of the Internet Highway.

BillyBob

 

Daisy,

This is copied from the page you gave in your link:

 

Thanks Alice
That should teach me to read the page, rather than just pulling a link from bookmarks!

Daizy

 

Hey Daizy

Glad you're a good sport

 

I read all I could find in Norton about this virus and had come to the conclusion that I had better format the drive as seems the only way to get rid of it completely.
I do thank you for helping me and sort of confirming that I should format as I sometimes like to have other peoples opinions on it.
I also found the love letter virus on the computer but the patch got rid of that .
I am not too worried about them losing anything maybe it will teach them a lesson.
Hopefully they will keep the Norton enabled from now on. They thought they were immune to viruses.
I have another question as I do not know that much about partitions so if the hard drive is partioned does the whole drive get the virus or just the one with the OS on it?