1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved Laptop keeps trying to start (for a couple of seconds) but cannot

Discussion in 'PC Hardware' started by Daanii, 2012/01/16.

  1. 2012/01/16
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    My Compaq Presario V6700 laptop keeps trying to start, but cannot. It turns on briefly and the fan starts, but it then stops after a second. About five seconds later, it tries again with the same result. It keeps trying until I pull the plug on both the battery and outside power. The power light comes on, and the CD drive light blinks on, but the disk drive light does not even flash.

    This happened after I took the laptop apart to fix the screen. I had the keyboard off, and the screen display was disconnected. I hooked the laptop up to a monitor via the VGA port so that I could use it.

    I've tried reseating the memory, and putting the laptop back together as much as I can. No luck there.

    Any ideas?
     
    Last edited: 2012/01/16
  2. 2012/01/16
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Impossible to say what occurred during the dismantling/reassembly, but I would double check all connections, particularly the hard drive and including those that you did not knowingly break.
     

  3. to hide this advert.

  4. 2012/01/16
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    Thanks for the reply. I took out hard drive, CD drive, and memory, and replaced them, and there is still no change.

    The laptop's clearly not getting very far before it hits a problem. The power lights come up, the fan starts turning, and the CD drive light turns on, and then less than a second later everything turns off again.

    The odd part is that the laptop keeps trying to start again. I've never seen that before.

    The only thing I can think of is to get a SATA to USB hard drive adapter and see if I can access the laptop's hard drive from my desktop. But that will take me a couple of days. And I really need to get some files off the laptop now.

    Guess this just shows that you can never trust computers to be there when you need them. An important deadline always seems to bring out something like this.

    UPDATE: I took out the hard drive, took out the CD drive, took out the memory sticks, and then tried to start the laptop. Still the same problem. No change at all. From what I can see on the Internet, that means a motherboard problem, which is probably beyond my ability to fix on my own.

    Does a motherboard problem sound right?
     
    Last edited: 2012/01/16
  5. 2012/01/16
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,214
    Likes Received:
    514
    Hi, did you download the Service Manual before you dismantled the laptop?

    I have a Compaq Presario which I was given in non-working state. I downloaded the manual before attempting to dismantle and found quite a lot of info advising extreme care. I have had this unit apart at least 6 times to replace CPU, cooling fan assy, RAM, Hard Drive, Battery, keyboard assy to get it successfully working again.:D

    Length of screws securing parts and motherboard to case - being one example. Incorrect positioning of some of the screws can short out and cause major problems!:eek:

    Like Pete said, it's difficult to even make suggestions, but if you don't have the Service Manual, I would strongly advise you to get one and read it thoroughly to see if there is anything there that you might have missed when you dismantled it. Cheers Neil.
     
  6. 2012/01/17
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    Yes, I did download and have been using the Service Manual. I had to replace the cables to the laptop screen and inverter, which is why I had the laptop disassembled. I was pretty careful to follow the manual, and some website illustrated steps, but I may, of course, still have done something wrong.

    When the laptop gets almost nowhere before crashing, it is hard to tell what the problem is. I can see the light on the CD drive flash on before the laptop dies, but as near as I can tell the hard drive light does not flash.

    As mentioned, I stripped the laptop down to just motherboard, CPU and memory, and got no better result. That seems to rule out anything but a motherboard problem, but I wanted to see if anyone had any advice otherwise.
     
  7. 2012/01/17
    wildfire

    wildfire Getting Old

    Joined:
    2008/04/21
    Messages:
    4,649
    Likes Received:
    124
    Dannii, this is unlikely to help but still worth a try for no investment (other than your time)...

    Rebuild the laptop, remove the battery and mains power source, then press and hold power button for ~30 seconds. Insert battery and/or mains and try it now.

    As I say, unlikely in this situation but you never know.
     
  8. 2012/01/17
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    Thanks for the suggestion, Wildfire. I tried it, and as you suspected, it did not help.

    But I'm always glad for things to try. So thanks again.

    It's strange. I've found several posts from people who had the same problem. But no one who replaced the motherboard and then reported back that that had solved the problem.

    I'm about ready to order a new motherboard and replace this one. But I'm a little worried about the graphics card. I'm not sure how that fits in. I'll need to research that first.
     
  9. 2012/01/17
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,214
    Likes Received:
    514
    It sounds very much like a short which will cause a heat problem. A slight cooling and it will try again.There is very little you can do if it's in the motherboard.
    From your info - you haven't touched the CPU or cooling fan?
    May be coincidental but I would take out the CPU and carefully clean and renew the thermal insulation (paste or pad) and reseat the CPU and fan just to see if that helps before tossing the motherboard south. Neil.
     
  10. 2012/01/18
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Laptop's have graphic cards that (9 out of 10 times) are integrated on the motherboard. I checked out your system & you fall within the 9.

    So if you get a new system board, it'll have a graphics card on it. You'd have to make sure you get the on you want.

    I'm not suggesting replacing your system board is the "fix" here.... Check out Neil's suggestions first.
     
    Arie,
    #9
  11. 2012/01/18
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    That's right, Neil. I never touched the CPU or cooling fan.

    I'll give your suggestion to reseat the CPU a try. I'm out of town all next week, so it may have to wait until then. Thanks for the suggestion.
     
  12. 2012/01/18
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    Thanks for your comments, Arie. As you suggest, I'll try Neil's suggestion first. But I have found a motherboard that I believe will work. I'll confirm that before ordering.
     
  13. 2012/01/18
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    I wouldn't buy from that seller, I'd spend a few bucks more for one with better feedback, or go "all the way" and get a new board for $172.95
     
  14. 2012/01/18
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    Good point, Arie. It looks like I probably need a different board anyway, like this one. But I'll check for sure when I get a chance to take the laptop apart.

    It may be wise to get a new board, as you say, especially since these laptops apparently often have a problem with the nVidia graphics card. Apparently there was a litigation settlement. Best to be careful.
     
  15. 2012/01/18
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Yea, but the nVidia problem is a different one from what you experience. I know, I had that problem on my Dell. Only specific nVidia cards where involved.
     
  16. 2012/01/18
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    Thanks for the information. That's good to know. Sorry to hear that you had the problem, but glad to know I do not.
     
  17. 2012/02/10
    Daanii

    Daanii Well-Known Member Thread Starter

    Joined:
    2002/04/04
    Messages:
    341
    Likes Received:
    2
    I've been out of town, and now too busy with work to work on this laptop. But I still plan to take apart the laptop and see if reseating the CPU helps. If not, I'll probably try the new motherboard.

    Thanks for all the assistance.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.