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Resolved HardDrive shown in the colour RED.

Discussion in 'PC Hardware' started by BobbyScot, 2012/01/02.

  1. 2012/01/02
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    To all who read my Post, compliments of the new year. My computer HP Presario CQ5115uk, Windows 7 Home Premium 64bits is now appearing to freeze after download and requires a cold start to clear fault error. The C drive is OK, but partition D is showning as Red Factory_Image (D) 1.24GB free of 14GB. Opening (D) displays the following files:
    1-1-2012 BP_TO_DASH File Folder. 1-1-2012 CPC_DASH File Folder.
    1-1-2012 Maestro File Holder. 23-11-2011 Recovery File Folder.
    31-12-2011 SystemRecovery. File Folder. 31-12-2011 Tools. File Folder.
    20-05-2009 FlexBuild (2) Document. 20-05-2009 FlexBuild. Document.
    7-01-2011 UUTPnpID (2) Document. 7-01-2011 UUTPnpID Document. Last Backup displayed unable to finish. Restore requested several files missing to be reinstalled, selected copy and keep both files as not sure which to select.
    Computer was bought on November 2009 as new.
    Any help is most appreciated.
     
  2. 2012/01/03
    mattman

    mattman Inactive Alumni

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    What do you open that shows the drive in red?

    I suggest you ask at the HP forums, they will know what should be showing on the D: drive.
    http://h30434.www3.hp.com/

    Is it the HP backup program? At what stage does the backup fail? At the beginning, during or at the end? I wonder if there is not enough space or that the drive is somewhat corrupted in some way. You might need to run Error Checking (CHKDSK) on the drive, but just check with the HP forum people first.

    The D: drive appears to be the "restoration "/backup drive, I have not worked on HP computers for a while though.

    Unless someone can relate it to a HP computer that they know, I think you should ask at the HP forums. Otherwise, we know Windows, but you will need to give us a better description of what you are actually doing.

    Matt
     

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  4. 2012/01/03
    PeteC

    PeteC SuperGeek Staff

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    I suspect that you are looking in Windows Explorer at Computer in Content view. A new feature of Windows 7 is that drives with < 20% (may be 15%) free space are flagged in red - see screenshot.

    Beyond that I echo Matt's comments.
     

    Attached Files:

  5. 2012/01/03
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Many thanks for both replies. The D drive is a partition of the C drive. D drive is shown as red at bootup and remains red until computer is closed after finishing a session. HP use the partioned D drive for cases when required to put computer back to factory setting. I have tried this when a case arose but failed to do so, and required the three CDs available for that purpose. The stage backup shows it has failed is when cycle has finished. I have consulted the HP forum and one gentlemen is trying to help me.
     
  6. 2012/01/04
    mattman

    mattman Inactive Alumni

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    I will come down hard on you...only joking :p:).
    That is not a logical geek response:D

    The hard disk (HDD) is divided into partitions, or what they call drives. So... D: cannot be a partition of C:. The C: and D: drives represent separate partitions of the HDD.

    Try to research your information as best you can. Me, I know what you are trying to get across, but others might find it confusing.

    See if you can get your information across with some background research. (Do some websearches.)

    We will be here to see how you go with the HP people and offer any further suggestions if you want to ask.

    Matt
     
  7. 2012/01/05
    hawk22

    hawk22 Geek Member

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    I have the same as PeteC with my USB Sticks, after a given % of free space left the drive will show red, had me curious to start with thought the drive was faulty, after deleting old useless junk, the drive went back to normal colour.
    hawk22
     
  8. 2012/01/05
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    As a last result, transfered the contents of partition "D" on a memory stick and there after deleted the same files from the partition "D" as a safe guard. Rebooted the computer, checked the partition "D" displayed on the monitor, well "D" is still showing as "Red ", thought when a drive files are deleted or at least part files removed, the drive in question reverts back to "Blue" when drive has reached the minimum capacity size. Perhaps partition "D" is the exception or has become corrupted. Further information or advice most welcome.
     
  9. 2012/01/05
    PeteC

    PeteC SuperGeek Staff

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    How many Gb did you transfer to the USB stick? The odds are that there are hidden files & folders on that drive which you will not see unless you have 'Show hidden files and folders' checked under Tools > Folder Options > View in Windows Explorer.
     
  10. 2012/01/05
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Transfer from D to F approximately 9GB. D partition has now turned from Red to Blue. What puzzles me is that D partition 1.38GB free 12.7GB used, this I remembered was details when HP computer was purchased. If all files etc have been erased, how can 12.7GB still show as used!!! Your opinion please.
     
  11. 2012/01/05
    PeteC

    PeteC SuperGeek Staff

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    It would seem that you are contradicting yourself - at best I am totally confused .....
    As you would expect as there should now be little (or nothing on the drive), and ....
    Where? If all 12.7 Gb was used the drive would show red - not blue.
     
  12. 2012/01/05
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    I fully agree that the D partion should be completely empty as I removed all files or I thought it had. When you look at graph of the D partition it shows used space in blue as 12.7GB and purple as free space 1.38GB. Using the Format on the D partition will this cause the C drive to be also formatted at the same time. Unfortunately, until this time, never have I required to do this task. It appears that computer is working satisfactory but now producing some horific results ie no backups or restores available. However, one step solved the D partition now is showing Blue.
     
  13. 2012/01/06
    PeteC

    PeteC SuperGeek Staff

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    Each partition is effectively a separate drive. If you format the D:\ partition C:\ is not affected.

    However, if this is a Recovery Partition - what is the volume name shown in Disk Management ? formatting it and restoring the files you have copied to the USB drive may not restore your ability to restore the computer in the future - because of Registry changes? - just pondering that point.

    I looked at my HP Laptop which has a Recovery Partition and I am unable to open it to view the contents.

    I reiterate Matt's advice that you should post on the HP forums.
     
  14. 2012/01/08
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    I had little success with HP Forum, though they were very helpfull. In the end after becomming deeprer and deeper receiving more errors, decided only way to resolve this error was a complete recovery to HP factory settings and reinstalling required all software, taking over six hours to complete. Thank you to all who helped me.
     
    mattman likes this.
  15. 2012/01/09
    mattman

    mattman Inactive Alumni

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    Thanks for letting us know how it turned out and marking the thread Resolved.

    Doing a "Factory Recovery" is not often the outcome you want, but it will allow you to start dealing with a fresh system. If I come across a situation where things aren't working properly or it just won't start up, I don't troubleshoot for a long time. I like going back to the way the system worked when it was new.

    Monitor your drive information. Watch the drive colours and see if you are getting close to red again.

    Matt
     

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