Resolved Wireless card in Delll E5520 boots as disabled

rasilon · 2011/12/30

I have a Dell E5520 running Windows 7 Pro 64-bit (as installed by Dell). When I boot the computer, The wireless card tries to connect to the network, but times out. WHen I check the card's status, it shows as "disabled ". I change it to "enabled" and it works jst fine until the next boot (warm or cold).
Any thoughts as to what is going on?

TIA,
Hank Arnold (MVP)

Evan Omo · 2011/12/30

Hi Hank. Have you checked the Dell BIOS settings to make sure the wireless card isn't disabled there?

If the settings are fine in the BIOS try booting into Safe Mode with Networking and check to see if the Wireless card is disabled there as well. This should help to rule out if any 3rd party programs are interfering with the wireless card.
If Safe Mode with Networking doesn't yield any results you could also try installing the latest driver for the wireless card and check if that fixes the issue.

rasilon · 2011/12/31

I tried deleting the device and installing the latest drivers from Dell. Device was definitely enbled. You could see the wirless device loaded and try to connect to the WAP. After a few seconds, it usually failed and disabled the device. A couple of times, it actually connected and then failed after a few seconds.

Since it was early in the setup process (and I was under the gun to get this one set up so I could clone it), I ended up restoring the factory image. It's working just fine now. Must have been something I did during deleting/installing

Thanks for the reply.

PeteC · 2011/12/31

Please mark your thread as 'Resolved'.

It is considered courteous to post a reply if you have been able to resolve your problem, or received an answer to your question. If you were given multiple suggestions/solutions, it is also helpful if you would list the solution that worked for you.

Once you have posted those details, when still looking at your thread, near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.

If later you find that the problem has returned, and you had previously marked your thread as solved, follow the steps above. Instead 'Mark this thread as solved' you will see that in this case Mark this thread as unsolved is listed.

Please read the User Guide for more information.
Click to expand...

Evan Omo · 2011/12/31

Great. Thanks for letting us know what the resolution to the problem was.

Log in or Sign up

Resolved Wireless card in Delll E5520 boots as disabled

rasilon Inactive Thread Starter

Evan Omo Computer Support Technician Staff

rasilon Inactive Thread Starter

PeteC SuperGeek Staff

Evan Omo Computer Support Technician Staff

Share This Page

Log in or Sign up

Resolved Wireless card in Delll E5520 boots as disabled

rasilon Inactive Thread Starter

Evan Omo Computer Support Technician Staff

rasilon Inactive Thread Starter

PeteC SuperGeek Staff

Evan Omo Computer Support Technician Staff

Share This Page

Useful Searches