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Solved windows 2000 suddenly resets as if new

Discussion in 'Malware and Virus Removal Archive' started by ppeetteerr, 2011/11/04.

  1. 2011/12/05
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    windows 2000 suddenly resets as if new

    Ran ESET and it found no threats so no log provided
    Regards
     
  2. 2011/12/05
    broni

    broni Moderator Malware Analyst

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    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
     

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  4. 2011/12/06
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    windows 2000 suddenly reset as if new

    Following is the OLT Log


    All processes killed
    Error: Unable to interpret <Code: > in the current context!
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: All Users

    User: Lyn James.SYSTEM-4
    ->Temp folder emptied: 65867 bytes
    ->Temporary Internet Files folder emptied: 2848151 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 405 bytes

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 202 bytes
    RecycleBin emptied: shell32.dll unable to determine bytes removed.

    Total Files Cleaned = 3.00 mb


    [EMPTYFLASH]
     
  5. 2011/12/06
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    windows2000 suddenly reset as if new

    I tried to do the 'clean up' using OTL but it didn't do anything so I guess I just need to delete it manually.
    Thanks for your help, all seems well now.
    How do I inform the problem is resolved
    Regards
     
  6. 2011/12/06
    broni

    broni Moderator Malware Analyst

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    Good news :)
    I'll mark it as resolved.
    Good luck!
     

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