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Solved Mebroot/ Torpig

Discussion in 'Malware and Virus Removal Archive' started by duub, 2011/11/16.

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  1. 2011/11/22
    duub

    duub Inactive Thread Starter

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    thnx

    :):) THANX Broni! :D

    Thanks a lot for helping me out so patiently.
    My system is running smoothly, the desktop is the badly infected one, I figure. But it's good to get defence on this new laptop up-to-date. Installed all the recommendations.

    two more questions:
    - how could I know in the first place you would not be installing malware via this forum? I let you in all the way tothe core of my system, it would be easy to do...
    -:confused:what's with the European connection?

    greetings from could and misty Holland
     
    duub,
    #41
  2. 2011/11/22
    broni

    broni Moderator Malware Analyst

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    Well, you don't go to ANY place to open your computer to a stranger.
    WindowsBBS has been around for years.

    I'm not sure what you're saying....

    In any case....

    Well done!
    Good luck and stay safe :)
     
    broni,
    #42


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  4. 2011/11/22
    duub

    duub Inactive Thread Starter

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    one more question though;
    MBAM still cannot update its definitions, database 83 days old, errormessage upon trying
    should I worry? Can MBAM accurately scan without up-to-date database?
     
    duub,
    #43
  5. 2011/11/22
    broni

    broni Moderator Malware Analyst

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    1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
    2. Restart your computer (very important).
    3. Download and run this utility.
    4. It will ask to restart your computer (please allow it to).
    5. After the computer restarts, install the latest version from here.
     
    broni,
    #44
  6. 2011/11/23
    duub

    duub Inactive Thread Starter

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    still no luck
    database 83 days old, error updating
     
    duub,
    #45
  7. 2011/11/23
    broni

    broni Moderator Malware Analyst

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    What does the error say?
     
    broni,
    #46
  8. 2011/11/24
    duub

    duub Inactive Thread Starter

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    PROGRAM_ERROR_UPDATING (2,0, Connection Refused)

    The System cannot find the specified location.
     
    duub,
    #47
  9. 2011/11/24
    duub

    duub Inactive Thread Starter

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    Broni,
    I believe you're heading for Thanksgiving and black Friday (enjoy! :)), so maybe it'll take some time before I will get further with this. I've posted a question at the helpsite of MBAM, with the history of attempts to resolve, and a link to this thread. Won' take action without your consent :D
    But, I suppose it will take some time before I hear from them also...

    Well anyway this laptop is clean, and I don't have to worry about infections, when on the internet, banking, of using my creditcard, do I?
     
    Last edited: 2011/11/24
    duub,
    #48
  10. 2011/11/24
    broni

    broni Moderator Malware Analyst

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    I think it was the best way to go.

    You're good to go.
     
    broni,
    #49
  11. 2011/11/25
    duub

    duub Inactive Thread Starter

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    FYI -support MBAM

    Received this today. Will try it out tonite, when back from work, and let u know.


    This issue is commonly fixed by one of two things:
    1- Adding the following url to any type webfilter, ad blocking, identity theft protection, 'trusted sites'(in the security software, not in IE) options or similar to your firewall
    data-cdn.mbamupdates.com

    2- Adding the following Malwarebytes files listed in the link below to your currently installed antivirus\antispyware software exclusion lists or white listing options. (Section H-ignore AVG if you don't use it, use the post as a guide for your antivirus)
    http://www.malwarebytes.org/forums/index.php?showtopic=10138&view=findpost&p=167851

    If that does not help, please download and run the traceroute utility
    http://tools.malwarebytes.org/traceroute_malwarebytes_cdn.exe.

    It will run a traceroute to our update servers to see if it can find the connection issue, and then it will write it to a log, and open that log in Notepad when it is done. Please either save the log as a Text File and then attach it to a reply, or copy and paste it into a reply.
     
    duub,
    #50
  12. 2011/11/25
    broni

    broni Moderator Malware Analyst

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    Let me know....
     
    broni,
    #51
  13. 2011/11/26
    duub

    duub Inactive Thread Starter

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    MBAM suggests this:

    Bob Guryan, Nov-25 02:07 pm (PST):

    In your thread at BBS you say Norton is getting ready to expire. To see if this is an issue of conflict with Norton, would you be willing to uninstall it and then try to update our program?

    I'm reluctant, after all the work already done (and more to come on my desktop) to leave my laptop unprotected. Think it would be better to install Avira first? Please advise me!
     
    duub,
    #52
  14. 2011/11/26
    broni

    broni Moderator Malware Analyst

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    It's always better to uninstall current AV program and THEN install new one.
    As long as Windows firewall is on, you'll be fine.
    When uninstalling Norton make sure you use this tool: https://www-secure.symantec.com/nor...&version=1&pvid=f-home&entsrc=redirect_pubweb

    Avira became a little bugger recently so I don't recommend it anymore.
    I suggest one of these:
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
    - free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
    - free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
     
    broni,
    #53
  15. 2011/11/28
    duub

    duub Inactive Thread Starter

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    strange behaviour -no update VS

    Strange - on this laptop my Norton cannot update it's virusdefinitions. On another pc (more recent ex-office desktop) Norton also was installed -168 days to go- popped up warning it hadn't updated for some 50 days or so. Also on that system Norton cannot update.
    Is this all connected? Does it have something to do with tea fact that I connect to the internet via proxyserver?
     
    duub,
    #54
  16. 2011/11/28
    broni

    broni Moderator Malware Analyst

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    Maybe.
    I suggest you let Norton go and switch to one of the programs I suggested.
     
    broni,
    #55
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