MailWasher error message

I recently installed MailWasher and used the Import feature to add my mail account to it from OE. I verified that the settings were duplicated okay, but whenever I try to Check Mail I get this error message:
"The POP3 server (127.0.0.1) for the account 'my account name' could not be found, make sure it is correct. "
I have no problems connecting with OE and haven't made any changes. Any idea what the problem is? Thanks.

 

Maybe the wrong pop3 name? My domain is "inu.net" but I have to enter "mail.inu.net" for it to work.

Your ISP can tell you what to enter.

 

Somethings messed up somewhere. 127.0.0.1 is your own computer so in effect it's trying to connect to itself to retrieve the mail. It fails of course and thus the message. In mailwasher click on tools-accounts and highlight your server connection and then click on properties. What do you see in the box next to pop3 server address? If it's 127.0.0.1 it needs to be changed to that of your mail server. If you aren't sure what it is, see what the smtp server address is and if it's different try using that as they are often the same. If that doesn't do it, open OE and click tools - accounts. Click on the mail tab and then highlight your mail server and click properties. Click on the servers tab and you should be able to find it there. If that too is 127.0.0.1 and OE works as it should you must be using some sort of proxy server which I'm not really sure how you'd track down. Probably be easiest to call your ISP and find out what the server name is and enter it into mailwasher manually.

 

Rich

Are you running some kind of Proxy to connect to the internet. Seems so, this is where the 127.0.0.1 normaly comes from.

What you should do is copy/paste from Outlook Express to Mailwasher. If you are using a proxy then this will make sure that Mailwasher exactly matches your OE.

Mike

 

Thanks for your help. I tried your suggestions but haven't had much success. My OE properties shows my incoming server as simply "127.0.0.1 ". The isp's web site shows the server as "pop.name.net ". I entered this into MW and it did connect, then waited for authentication, then popped up a Logon box for my username and password (which were already entered as Remember is ticked), I click OK and after several seconds the Logon box pops up again, and continues to every time I OK it. I tried this quite a few times with the same results. I did call my ISP yesterday afternoon and left a message but they haven't returned my call yet...I'll try them again today and see if they can shed some light.

 

127.0.0.1 is the address that the older Norton Anti-Virus used to Virus check e-mail

I never put the 127.0.0.1 in the mail account but it was there if I had NAV checking the mail. The later version of NAV do not use it.

Also It was but into the HOST file in the Windows folder. Take a peek at the Host file if it exists .

BillyBob

 

Rich

I ask again!

127.0.0.1 is the ip address of your computer. This is everyones ip address on their computer.

It would be correct to use this address if you were using a proxy of some type.

Are you using a proxy?

Maybe Proxomitron?

Or as mentioned by BillyBob Norton Email protection, this routes thru a proxy?

Mike

 

PS Normally (127.0.0.1) is required in the host file. But it may be used to block or include items.

If you want to paste the text of your host file back we can see if it has problems.

Mike

 

Excuse my ignorance but I'm not very familiar with the tech end of the e-mail process. I don't know if I'm using a proxy or proxomitron, but I am using NAV 2001 e-mail protection. I'm also not familiar with the HOST file, but a search of my Windows folder found this HOST.SAM file:
# Copyright (c) 1998 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP stack for Windows98
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

 

Okay, I've made some progress with your help. I disabled NAV e-mail protection which "restored my server settings" in OE to "pop.name.net" (for outgoing mail). I then imported the new settings into MW and now it connects successfully...sweet! So now do I have to toggle NAV off for MW then back on for protected OE? Or is there a way to leave NAV on and still use MW?

 

Great!

Ok the host file is correct! Leave as is.

If you only disabled nav email then the Virus scanning should still be in effect!

A lot of people have had problems with the norton email proxy. That is what it is, a proxy.

In startup you had an item called poproxy that should now be gone. A lot don't use the norton email feature because of this. No real problem but takes some knowledge when you have situations like yours.

I would leave it off. MailWasher gives protection in 2 ways.
1. Filters out much spam **** and problem mails.

2. Allows you to view a message in text mode, ugly but readable, allows you to delete junk emails before they get to OE, which protects from normal email viri.

3. Norton will still catch a virus when the email is opened!

Mike

 

From Mailwasher FAQs.

Error: Could not connect to the internet, or DNS failed.


If you're running a version of Nortons Antivirus earlier than 2002, you'll notice a 'nortons reference' in the POP account settings. It will look like this - 'pop3.norton.antivirus'. Remove the Norton references from the account info and just use your normal POP connection details. This won't affect your system security as MailWasher only checks messages on the server in text mode so viruses and scripts can't be run. Nortons AV will catch anything else when you download the email through your e-mail client.

 

Thanks aleekat I had forgotten in which version the change took place.

But I had also upgraded to 2002 before I got MailWasher.

RichC

I suggest that you upgrade your NAV.

Much better protection in the newer versions. And with 2002 and up the e-mail checking does not bother MW.

Then if something slips by MW or NAV e-mail check NAV should still catch it,

Also 2002 and up will check mail going out. I know that some think this is not needed but it does add another level of protection against spreading a Virus.

With the way Viruses are being written today we need to keep AV software up to date.

BillyBob

 

I did see that NAV reference in the MW FAQ, but my account setting wasn't the 'pop3.norton.antivirus' syntax, just '127.0.0.1', so I didn't think it applied to me.
Anyway, if I leave the e-mail protection off, will the mail I download through OE still get scanned? (I don't have Autoprotect enabled either).
I considered upgrading NAV before, after all it's pretty cheap...the only reason I didn't was that it won't integrate with my Systemworks 2000, but that's really no big deal.
Since I have the attention of experienced MW users, is it worth using the bounce feature or should I just delete? This site seems to think bouncing spam doesn't do any good. Deleting is good enough for me anyway...at least I don't have to wait for it to download in OE, then the multi click hassle of adding the senders to my blocked list.

 

You mean you don't have email protection on......., or antivirus autoprotect on?

Turn off only the email protection not virus protection.

I don't like norton as a virus scanner myself but that's all you have. I do believe you need to turn it on!

Now reread my last post (mflynn). I explained this and how it works with MailWasher. And yes if you configure it correctly it will work with Nortons email autoprotect proxy.

As to bounce it is only a check mark why not use it!

I used to be neutral on this untill spam and **** was 90% of my email. I use the bounce. About 2 months now and I hardly get a spam or **** now!

I told someone it is almost like I don't get much email at all any more.

I checked this site. What he says and my own recent experience are not the same!

But it still boils down to this. What will it hurt?

Mike

 

but my account setting wasn't the 'pop3.norton.antivirus' syntax, just '127.0.0.1'

That is the way an older version did it.

When was the last time you upgraded your Notron AV ?

Form what I am seing it has been quite awhile.

BillyBob

 

Mike, I turned off e-mail protection to get MW to work, but I never use the full time Auto-protect...I just scan my downloads manually.
I'll try bouncing the spam as you suggest. I've been getting more and more the past 6 months or so.
I may have found a solution to MW/NAV compatability though. After I imported my account info into MW (after disabling NAV) earlier, and successfully connected to my server with MW, I re-enabled NAV e-mail protection. This caused my OE server address to change to '127.0.0.1' again, but MW is still 'pop.name.net'. Now I can still connect with MW, and Nav scans mail I download in OE. (I don't know why it didn't work before when I manually changed the address in MW...it was the same as it is now). I rebooted to make sure the settings stuck and everything is still cool.

 

LOL!

Ok OK!

But Viri come from more than email. Unless you have a very good reason, turn on the fulltime virus protection.

If you don't there is a good chance you will be baaaaccccck!

But for now.

For me account closed!

Color me gone..........................................................

Mike

 

A word to the wise. ( I hope ).

Some of the newer Viruses may not even give you a chance to check them. They may open themselves. Especially if you have the preview pane open in OE.

Upgrade Antii-Virus software. And keep it updated..

Turn on Autoprotect.

Before you come baaaaaacckk wanting to know what happended.

In fact If you do not have same, it might be a good idea to be running both a newer Anti-Virus AND a Firewalll.

Your Machine.

Your call.