1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Half of PCIe video fails

Discussion in 'PC Hardware' started by plinkfroyd, 2011/10/23.

  1. 2011/10/23
    plinkfroyd

    plinkfroyd Inactive Thread Starter

    Joined:
    2011/03/14
    Messages:
    16
    Likes Received:
    1
    We have a home-built desktop that has worked with a 2-connect video card
    for over a year. The desktop is left turned on most of the time. The video card has never failed during that time. We walked in one A.M. to find that the second monitor connection failed. I managed to find another PCIe card and installed it. I downloaded the drivers and the card worked for about 24 hours and the same issued occured. We know the monitor is working correctly as we have swapped the connectors. MoBo is an MSi G41M-P34
    and the (second, latest) vid. card is a Radeon X1600. Software is (as if it makes any difference) XP-SP3 32 bit. Suggestions appreciated.
     
  2. 2011/10/23
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    A possibility that the PCI slot itself has failed - run a single card through all available slots to test.
     

  3. to hide this advert.

  4. 2011/10/24
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

    Joined:
    2005/12/31
    Messages:
    3,752
    Likes Received:
    338
  5. 2011/10/24
    rsinfo

    rsinfo SuperGeek Alumni

    Joined:
    2005/12/25
    Messages:
    4,076
    Likes Received:
    178
    I too would vote for power supply, though motherboard's condensors could also be a culprit.

    If PCIe slot had failed, there should have been no display at all.
     
  6. 2011/10/25
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

    Joined:
    2005/12/31
    Messages:
    3,752
    Likes Received:
    338
  7. 2011/10/26
    plinkfroyd

    plinkfroyd Inactive Thread Starter

    Joined:
    2011/03/14
    Messages:
    16
    Likes Received:
    1
    I was finally able to locate another platform and installed the dual-port PCIe card. It is definitely not the card. The card displayed two monitors correctly. If I can dig up a SATA powere supply I'll try that approach. If not...it's new MoBo time (groan!!!).
    Thanks for all the tips!
     
  8. 2011/10/27
    Bill

    Bill SuperGeek WindowsBBS Team Member

    Joined:
    2002/01/11
    Messages:
    3,368
    Likes Received:
    411
    Not sure what you mean by that. Virtually any PSU today has SATA power connectors. And adapters are easily available for any older (like 7 or 8+ years) PSU. Note SATA generally refers to drives, not graphics cards.
     
    Bill,
    #7
  9. 2011/11/07
    pilotgal8 Lifetime Subscription

    pilotgal8 Well-Known Member

    Joined:
    2002/01/07
    Messages:
    459
    Likes Received:
    0
    Second monitor issues in dual monitor setup

    Dual video card installed has worked like a charm......BUT.....when left unattended both monitors go to sleep and wait 5 min to display screen saver. When I come back to use the machine, the primary monitor wakes up immediately, and the secondary takes a very long time, sometimes minutes.
    When returning to use the machine, secondary monitor shows the yellow power lite. I ususally de-activate the "extend WIN desktop to this monitor" so I can use the computer, all on the primary monitor. After a few minutes I try to 'wake' up the secondary monitor by re-activating the "extend... ". The secondary screen displays 'no signal'. After another minute or so, the second monitor does come to life.

    SO what's the probable cause? Is the second monitor failing, is the card starting to fail, remebering that this is a new MOBO.

    Any help would sure be appreciated.
     
  10. 2011/11/08
    Bill

    Bill SuperGeek WindowsBBS Team Member

    Joined:
    2002/01/11
    Messages:
    3,368
    Likes Received:
    411
    I recommend you swap the monitors around and see if the problem stays with the original monitor, or moves to the new secondary monitor. This will tell you if it is a monitor problem, or the computer's graphics solution having a problem.
     
    Bill,
    #9
  11. 2011/11/08
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    To avoid further confusion I have merged threads ....

    plinkfroyd and pilotgal8 are husband & wife and the last post from pilotgal8 refers to the same computer as referenced by OP

    Bill - I have edited the first part of your last post out.
     
  12. 2011/11/08
    Bill

    Bill SuperGeek WindowsBBS Team Member

    Joined:
    2002/01/11
    Messages:
    3,368
    Likes Received:
    411
    No problem.

    Okay, since the threads have been merged, we see you already swapped monitors too. But I am confused by this:

    What do you mean by platform? Are you saying you have installed this card in another computer, and it does the same thing there too?
     
  13. 2011/11/08
    pilotgal8 Lifetime Subscription

    pilotgal8 Well-Known Member

    Joined:
    2002/01/07
    Messages:
    459
    Likes Received:
    0
    Pete, many thanks.

    Bill, as U can see fromt he first set of posts, we have swapped monitor on the card and found both monitors work, and the card works, and the card slot on the new MOBO works.

    The problem I (we) are tryin to resolve, is what MIGHT be about to fail, as the second monitor takes such a long time to 'wake up' after being left idle for some time. One of the weird bahviors is the monitor initially showing 'no signal' and yet it wakes up and operated normally after some minutes.
     
    Last edited: 2011/11/09
  14. 2011/11/08
    pilotgal8 Lifetime Subscription

    pilotgal8 Well-Known Member

    Joined:
    2002/01/07
    Messages:
    459
    Likes Received:
    0
    Bill

    I was finally able to locate another platform and installed the dual-port PCIe card.

    We purchased another case & MOBO, inserted the dual port card in that new machine.
     
  15. 2011/11/09
    pilotgal8 Lifetime Subscription

    pilotgal8 Well-Known Member

    Joined:
    2002/01/07
    Messages:
    459
    Likes Received:
    0
    Now MS has provided another set of WIN/XP upgrades 11/8/11 and on system restart I get the message........

    "The Catalyst Control Center is not supported by the driver version of your
    enabled graphics adapter. Please update your ATI graphics driver, or enable
    your ATI adapter using the Displays Manager. "

    Might this be a clue as to the problem I'm encountering or is this new?
     
  16. 2011/11/09
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Not clear to me if the issue remains :confused:

    In addition when you reassembled the computer with new mobo did you load the chipset drivers and make a repair install of Windows ? I assume you used the same hard drive with XP loaded?? .....

    How to replace the motherboard on a computer that is running Windows Server 2003, Windows XP, or Windows 2000
    It is unwise to install driver updates offered by MS - always go direct to the manufacturer's site for driver updates.
    See Drivers under Support here .....

    http://www.amd.com/us/products/notebook/graphics/ati-mobility-hd-x1000/x1600/Pages/x1600.aspx
     
  17. 2011/11/09
    Bill

    Bill SuperGeek WindowsBBS Team Member

    Joined:
    2002/01/11
    Messages:
    3,368
    Likes Received:
    411
    Yeah, I'm a bit lost too.

    You've tried a different graphics card, a different motherboard, and you swapped monitors and you are saying whatever monitor is in the secondary position still has problems waking up? Is that right?

    What didn't you swap? The boot hard drive/OS? The PSU?

    Note if you simply moved the boot drive to the new motherboard and did not reinstall Windows then (1) if an OEM license, that is illegal and (2), then your drivers may not be right.
     
  18. 2011/11/19
    pilotgal8 Lifetime Subscription

    pilotgal8 Well-Known Member

    Joined:
    2002/01/07
    Messages:
    459
    Likes Received:
    0
    Bill,

    Thanks for your input, but it is NOT relevant. The hard file with a VALID WinXP license has been installed in a new machine with new processor. Two separate dual monitor cards exhibit the SAME behavior. The secondary monitor takes a long time to wake up.

    I'm trying to determine what this behavior may be predicting? A soon to fail monitor, a soon to fail display card or something else.
     
  19. 2011/11/21
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
    Likes Received:
    63
    I have been saying "drivers" to myself, reading this thread.

    If you are swapping the graphics card/adapter to a "new" computer, you need to install the drivers that came with the graphics adapter, then if you want to find updates for the those drivers, go to the graphics adapter manufacturer's website to find them. Don't get driver updates from Windows Updates as Pete said, get them from the manufacturer.

    If I read correctly, there were errors relating to ATI. Don't make settings for the Display using Windows. Use the ATI software to make the Display settings. You should find the ATI settings in Start -> Programs, by right-clicking on the desktop or in the Notification Tray (System Tray).

    Look for information about dual monitors at the ATI website if you can't find it on your computer.

    Don't use the Windows display settings or drivers. Use the ATI (Catalyst) software and the adapter manufacturer's drivers.

    Matt
     
  20. 2011/12/12
    pilotgal8 Lifetime Subscription

    pilotgal8 Well-Known Member

    Joined:
    2002/01/07
    Messages:
    459
    Likes Received:
    0
    Finally got a response from AMD support, which was no help. Purchased a new card & installed the drivers. Everything now works well.

    Thanks for all your help.
     
  21. 2011/12/12
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Good news :)

    Please mark your thread as 'Resolved'.

     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.