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Inactive All Security Programs Unavailable

Discussion in 'Malware and Virus Removal Archive' started by thunderclan, 2011/10/11.

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  1. 2011/10/15
    thunderclan

    thunderclan Inactive Thread Starter

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    Couple problems...

    Kaspersky did NOT install to the desktop, it ran straight from the setup. I was able to start a scan though and it did prompt me for action so I allowed it to neutralize things like you said to do and it went on it's way for about a half hour, finding 12 infections and when it got to 99% it crashed everything.

    So once I got things running again I started the scan again and this time told it to keep scanning and not stop to neutralize things. Let it go and when I looked at it it was at 1% and said it had 8 DAYS before it would be done...and then it gave me a blue screen crash.

    Restarted and blue screened again before things stabilized again. Tried going back to Admin account but that gave me the second blue screen...

    Also when I restart I get the Kaspersky install thing as soon as I log-in so as far as I can tell it's not installing at all...
     
    Last edited: 2011/10/15
    thunderclan,
    #41
  2. 2011/10/15
    broni

    broni Moderator Malware Analyst

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    Post fresh OTL log.
    Enter same custom script as before.
    Only one log will be produced.

    If any problem with posting it here....

    Upload the file(s) here: http://www.filedropper.com/
    Post download link (copy URL: link):
    [​IMG]
     
    broni,
    #42


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  4. 2011/10/15
    thunderclan

    thunderclan Inactive Thread Starter

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    A fake System Restore killed the scan and destroyed my Recycling Bin, managed to pause the Restore but I doubt it will last long so I'll try the scan again...
     
    thunderclan,
    #43
  5. 2011/10/15
    broni

    broni Moderator Malware Analyst

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    If any trouble running the scan normally....

    Let's see, if we can look at your computer booting from an external source.

    Please download OTLPE (filesize 120,9 MB)

    • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
    • Reboot your system using the boot CD you just created.
      • Note : If you do not know how to set your computer to boot from CD follow the steps HERE
    • Your system should now display a REATOGO-X-PE desktop.
    • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users" is checked and press OK
    • OTL should now start.
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive if you do not have internet connection on this system
    • Please post the contents of the OTL.txt file in your reply.
     
    broni,
    #44
  6. 2011/10/16
    thunderclan

    thunderclan Inactive Thread Starter

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    The computer's lost, I am no longer able to log-in as my account is gone, Going to call Gateway to get recovery disks sent and hope that works, otherwise I'll be looking for a new computer.

    Thanks for trying to help but it seems I won't be needing the help any more.
     
    thunderclan,
    #45
  7. 2011/10/16
    broni

    broni Moderator Malware Analyst

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    Did you try to create OTLPE CD and boot from it?
     
    broni,
    #46
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