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Inactive Response to Many copies of Chrome

Discussion in 'Malware and Virus Removal Archive' started by Mas, 2011/10/14.

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  1. 2011/10/14
    Mas

    Mas Inactive Thread Starter

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    [Inactive] Response to Many copies of Chrome

    I was asked to post
    Malwarebytes (MBAM)
    GMER
    MBRCheck
    DDS(2 logs)

    to this site after following the directions to clean computer. I seem to have lost all but the last entry. However MBAM had two files to be removed. I don't remember what they were. I am sorry that I didn't follow your directoins more carefully.

    Here is what I have from DDS:


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 4/13/2011 4:50:28 PM
    System Uptime: 10/14/2011 6:26:42 AM (6 hours ago)
    .
    Motherboard: Dell Inc. | | 0C2KJT
    Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz | CPU 1 | 1184/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 1383 GiB total, 1258.506 GiB free.
    D: is CDROM (CDFS)
    E: is Removable
    F: is Removable
    G: is Removable
    H: is Removable
    J: is CDROM (UDF)
    K: is FIXED (NTFS) - 1862 GiB total, 484.835 GiB free.
    L: is FIXED (FAT32) - 596 GiB total, 342.895 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP91: 9/29/2011 2:12:58 AM - Windows Update
    RP92: 10/6/2011 7:57:25 AM - Scheduled Checkpoint
    RP93: 10/11/2011 9:48:20 PM - Installed Ad-Aware
    RP94: 10/11/2011 9:49:40 PM - Installed Ad-Aware
    RP95: 10/11/2011 9:55:01 PM - Installed Ad-Aware
    RP96: 10/11/2011 9:56:51 PM - Installed Ad-Aware
    RP97: 10/12/2011 3:00:11 AM - Windows Update
    RP98: 10/12/2011 12:07:29 PM - Removed Safari
    RP99: 10/12/2011 12:16:32 PM - Installed Safari
    .
    ==== Installed Programs ======================
    .
    3100_3200_3300_Help
    3100_3200_3300trb
    3200
    Ad-Aware
    Adobe AIR
    Adobe Bridge 1.0
    Adobe Common File Installer
    Adobe Community Help
    Adobe Digital Editions
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Help Center 1.0
    Adobe Photoshop CS2
    Adobe Photoshop Elements 9
    Adobe Photoshop.com Inspiration Browser
    Adobe Reader X (10.1.1)
    Adobe Stock Photos 1.0
    AIO_CDB_ProductContext
    AIO_CDB_Software
    AIO_Scan
    Akamai NetSession Interface
    Apple Application Support
    Apple Software Update
    BufferChm
    Canon DIGITAL CAMERA Solution Disk Software Guide
    CANON iMAGE GATEWAY Task for ZoomBrowser EX
    Canon Internet Library for ZoomBrowser EX
    Canon MOV Decoder
    Canon MOV Encoder
    Canon MovieEdit Task for ZoomBrowser EX
    Canon Personal Printing Guide
    Canon PowerShot SD3500 IS_IXUS 210 Camera User Guide
    Canon Utilities CameraWindow
    Canon Utilities CameraWindow DC 8
    Canon Utilities Movie Uploader for YouTube
    Canon Utilities MyCamera
    Canon Utilities PhotoStitch
    Canon Utilities ZoomBrowser EX
    Canon ZoomBrowser EX Memory Card Utility
    CinemaNow Media Manager
    Consumer In-Home Service Agreement
    Copy
    CyberLink PowerDVD 9.5
    D3DX10
    Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell Driver Download Manager
    Dell Getting Started Guide
    Dell Marketplace Webslice IE8
    Dell MusicStage
    Dell PhotoStage
    Dell Stage
    Dell VideoStage
    Destinations
    DeviceDiscovery
    DirectX 9 Runtime
    DocProc
    DVDFab 8.0.8.5 (19/03/2011)
    DVDFab 8.1.2.3 (27/09/2011) Qt Beta
    Elements 9 Organizer
    Elements STI Installer
    Fax
    Flip Words
    GameHouse Sudoku
    GameHouse Word Collection
    Google Chrome
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoToAssist 8.0.0.514
    GPBaseService2
    HP Update
    HPDiagnosticAlert
    HPPhotoGadget
    HPPhotoSmartDiscLabelContent1
    HPPhotosmartEssential
    HPProductAssistant
    HPSSupply
    Intel(R) Graphics Media Accelerator Driver
    Internet Explorer
    Java Auto Updater
    Java(TM) 6 Update 26
    Junk Mail filter update
    Macromedia Dreamweaver MX 2004
    Macromedia Extension Manager
    Mad Caps
    Malwarebytes' Anti-Malware version 1.51.2.1300
    MarketResearch
    Mesh Runtime
    Messenger Companion
    Microsoft .NET Framework 1.1
    Microsoft Corporation
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Home and Student 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Single Image 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_CRT_x86
    Mozilla Firefox 4.0 (x86 en-US)
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Multimedia Card Reader
    MWSnap 3
    NOOK for PC
    Norton Security Suite
    OverDrive Media Console
    PhotoShowExpress
    QuickTime
    Realtek High Definition Audio Driver
    Roxio Activation Module
    Roxio BackOnTrack
    Roxio Burn
    Roxio Burn Manager
    Roxio Burn Manager CDB
    Roxio CinePlayer
    Roxio CinePlayer Decoder Pack
    Roxio Creator 2010
    Roxio Creator 2010 Content
    Roxio Creator Starter
    Roxio PhotoShow
    Roxio Venue
    Roxio Video Capture USB
    Safari
    Scan
    SCRABBLE
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft Excel 2010 (KB2553070)
    Security Update for Microsoft Office 2010 (KB2289078)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2584066)
    Security Update for Microsoft PowerPoint 2010 (KB2519975)
    Security Update for Microsoft Publisher 2010 (KB2409055)
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft Word 2010 (KB2345000)
    Skype Toolbars
    Skypeâ„¢ 4.2
    SmartWebPrinting
    SolutionCenter
    Status
    Toolbox
    TrayApp
    TrustedID
    UnloadSupport
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office 2010 (KB2202188)
    Update for Microsoft Office 2010 (KB2413186)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2523113)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft OneNote 2010 (KB2493983)
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update Installer for WildTangent Games App
    USB2.0 Capture Device
    WebReg
    WildTangent Games
    WildTangent Games App (Dell Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Word Cross
    Word Slinger
    .
    ==== Event Viewer Messages From Past Week ========
    .
    10/12/2011 9:13:54 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
    10/12/2011 8:28:14 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: An instance of the service is already running.
    10/12/2011 8:27:14 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    10/12/2011 8:26:45 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    .
    ==== End Of File ===========================
     
    Mas,
    #1
  2. 2011/10/14
    wildfire

    wildfire Getting Old

    Joined:
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    @Mas our malware analyst will get to you when he is available...

    @Broni, a followup from
    It seemed very suspicious to me so I directed Mas here.
     
    wildfire,
    #2


  3. to hide this advert.

  4. 2011/10/14
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =============================================================

    I still need all other logs. If you lost them somewhere simply re-run all tools.
     
    broni,
    #3
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