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Solved Laptop slow, some programs unresponsive, computer slow

Discussion in 'Malware and Virus Removal Archive' started by chiefmissile, 2011/09/25.

  1. 2011/09/29
    chiefmissile

    chiefmissile Well-Known Member Thread Starter

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    I did follow the link to the Java update, and did download the latest update??
     
  2. 2011/09/29
    broni

    broni Moderator Malware Analyst

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    Your Java is fine.

    I still need Eset scan...
     

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  4. 2011/09/30
    chiefmissile

    chiefmissile Well-Known Member Thread Starter

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    Hi,

    Thanks for your help, Eset scan reported no infections so no report. Laptop still not running as fast as it should, slow to load certain programs like IE, etc. But i have noticed a slight improvment from when we first started. Is there anything i can do to get rid of old programs that may be slowing the system down? I would like to delete certain things on my hard drive, but i am not sure what they are and what the consequences might be if i do. Th light that shows the hard drive working is always flashing as if the hard drive is working overtime? Thanks very much for all your efforts to date, much appreciated.

    Best Regards

    Andrew
     
  5. 2011/09/30
    broni

    broni Moderator Malware Analyst

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    Your computer has pretty good specs.
    You have basically one startup, so....

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck!
     
  6. 2011/09/30
    chiefmissile

    chiefmissile Well-Known Member Thread Starter

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    Many thanks for all your help, much appreciated. I take it i now remove all the tools that i downloaded?

    Many Thanks

    Andrew
     
  7. 2011/09/30
    broni

    broni Moderator Malware Analyst

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    Just run these final steps....

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
     
  8. 2011/10/01
    chiefmissile

    chiefmissile Well-Known Member Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: drew
    ->Temp folder emptied: 780787 bytes
    ->Temporary Internet Files folder emptied: 10003859 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 114959 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 10.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: drew
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.29.1 log created on 10012011_092001

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\logishrd\LVPrcInj01.dll scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
  9. 2011/10/01
    broni

    broni Moderator Malware Analyst

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    Cool :)
     

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