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Resolved [IE9 Error: A problem caused the program to stop working]

Discussion in 'Internet Explorer & Microsoft Edge' started by Twinkie, 2011/09/12.

  1. 2011/09/12
    Twinkie

    Twinkie Inactive Thread Starter

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    I'm receiving this message: "IE has stopped working. A problem caused the program to stop working correctly. Windows will close the prog and notify you of a solution. "

    This happens when playing MS Games (go figure) I have no problem when using Firefox.

    I also have IE9 64bit and it does the same.

    Thanks, Twinkie
     
    Twinkie,
    #1
  2. 2011/09/12
    wildfire

    wildfire Getting Old

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    wildfire,
    #2


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  4. 2011/09/16
    Twinkie

    Twinkie Inactive Thread Starter

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    Thank you for your reply. It seems to do OK without add-ons. With the add-ons, it sometimes works fine for a few minits, then just stops.
     
    Twinkie,
    #3
  5. 2011/09/16
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Twinkie. Since IE works without add-ons you now have to open IE normally and click Tools< Manage Add-ons. Go through each add-on and disable each add-on one at a time while restarting IE9 each time until you find the culprit thats causing IE9 to crash.

    I know its a bit time consuming but this way you will probably find the add-on that is causing the problem.
     
    Evan Omo,
    #4
    Twinkie likes this.
  6. 2011/09/16
    Twinkie

    Twinkie Inactive Thread Starter

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    Thanks, I'll do that.
     
    Twinkie,
    #5

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