Resolved Dell C400 with XP SP3 won`t activate online

Hello .I have a Dell Latitude C400 laptop which when i boot up asks to be activated but won`t connect to the internet to be activated.I can boot up in safemode only.Any help would be appreciated.Thanks.

 

Hi i just read a thread related to this problem about "stop password expiration' which is exactly what the message says when i boot up this computer.I don't know if the previous owner had set a password or not but he is logged on as an administrator on this computer.Unfortunately i don't know his name other than his first name which is on the computer as the Adminastrator.How would i format this drive to do a re-install of xp?Its a Dell C400 Latitude laptop.Thanks.

 

Can you get into Control Panel > User Accounts > set up for you as Administrator.

Have a look in Device Manager and see if Network Adapters has an exclamation mark. Open and try Driver install. Cheers Neil.

 

As is suggested, if you can't connect to the internet (using Safe Mode with Networking), then one reason would be that the network adapter drivers aren't installed (correctly).

I suggest you go to the Dell website and look up the computer's webpage (by using the Service Tag). You can search there about the problem and get the relevant drivers if you need them.

Just one other area, which I found one time, was that the Network Adapter was disabled in the BIOS. I expect you connect to the internet using a networking (LAN) cable, where the cable connects to the computer you should see a set of flashing LEDs. Check those.

Matt

 

Well thanks for all your help i 've since realized the external drive for this laptop is broken so i will try to find a new one and try to get it going.Thanks.again.