Solved Infected Windows 7 64-bit PC

Mr. Chip · 2011/08/14

[Resolved] Infected Windows 7 64-bit PC

Hello,

I have two PCs that just tested positive for the same malware. I would appreciate help in cleaning them both. This first PC is running Windows 7 64-bit. I use F-prot AV software and a Juniper Networks hardware firewall. Yesterday F-prot scanned my whole PC and came up with the following warnings:

Found file, C:\Windows\TEMP\FPQF969.tmp->(NSIS)->FILE273, infected with W32/Kolab.E.gen!Eldorado
Found file, C:\Windows\TEMP\FPQF8FA.tmp, infected with W32/Kolab.E.gen!Eldorado
Found file, C:\Windows\TEMP\FPQF5FD.tmp, infected with W32/Kolab.E.gen!Eldorado

I did a couple of things before following Arie's 5-step instructions for posting a thread. First I attempted to have F-prot delete the quarantined files. Then I ran Temporary File Cleaner.

Step 1 says to run Malwarebytes. Here is the log from that software.

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7463

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

8/14/2011 7:03:32 AM
mbam-log-2011-08-14 (07-03-15).txt

Scan type: Full scan (C:\|Z:\|)
Objects scanned: 412212
Time elapsed: 1 hour(s), 8 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Chip_2\AppData\Local\Temp\icreinstall\videoconvertersetup.exe (Adware.Agent) -> No action taken.
c:\Users\Chip_2\Desktop\videoconvertersetup.exe (Adware.Agent) -> No action taken.

Notes: The Z drive is an external HDD that I use for backup. I also used Malwarebytes to delete the two infected files identified above. Next I will post results to Step 2...

THANKS IN ADVANCE FOR HELPING!!

wildfire · 2011/08/14

"Mr. Chip said: ↑

Notes: The Z drive is an external HDD that I use for backup. I also used Malwarebytes to delete the two infected files identified above. Next I will post results to Step 2...
Click to expand...

Carry on with the rest of the logs Mr Chip, once posted a malware expert will get to you when available. In the meantime I'd advise no further attempts to repair the infection, you could be left with an unbootable system

Mr. Chip · 2011/08/14

Thanks Wildfire,

I just ran GMER. When I saved the file it was 0K in size and when I copied all it said was:

Infected

This is a bit disconcerting. I will double check that I did everything correctly.

Mr. Chip · 2011/08/14

GMER log - ran second time

Infected

P.S. I am not sure if I did this correctly. The Important note said to uncheck devices. Most of the options, including this, were grayed out. The only things checked were: Services, Registry Files, C drive, and ADS.

Mr. Chip · 2011/08/14

aswMBR log

aswMBR version 0.9.8.978 Copyright(c) 2011 AVAST Software
Run date: 2011-08-14 13:58:14
-----------------------------
13:58:14.364 OS Version: Windows x64 6.1.7601 Service Pack 1
13:58:14.364 Number of processors: 4 586 0x502
13:58:14.364 ComputerName: CHIP019 UserName: Chip_2
13:58:16.202 Initialize success
13:59:56.895 AVAST engine defs: 11081400
14:00:08.442 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005f
14:00:08.447 Disk 0 Vendor: WDC_WD10 80.0 Size: 953869MB BusType: 3
14:00:10.467 Disk 0 MBR read successfully
14:00:10.472 Disk 0 MBR scan
14:00:10.483 Disk 0 Windows 7 default MBR code
14:00:10.490 Service scanning
14:00:14.602 Modules scanning
14:00:14.609 Disk 0 trace - called modules:
14:00:14.633 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll nvstor64.sys
14:00:14.641 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007317060]
14:00:14.648 3 CLASSPNP.SYS[fffff880019c643f] -> nt!IofCallDriver -> [0xfffffa80070fbe40]
14:00:14.657 5 ACPI.sys[fffff88000ee17a1] -> nt!IofCallDriver -> \Device\0000005f[0xfffffa80070f26c0]
14:00:17.149 AVAST engine scan C:\Windows
14:00:22.839 AVAST engine scan C:\Windows\system32
14:02:50.890 AVAST engine scan C:\Windows\system32\drivers
14:03:25.899 AVAST engine scan C:\Users\Chip_2
14:06:53.944 Disk 0 MBR has been saved successfully to "C:\Users\Chip_2\Desktop\August 11Cleaning\MBR.dat "
14:06:53.950 The log file has been saved successfully to "C:\Users\Chip_2\Desktop\August 11Cleaning\aswMBR.txt "

broni · 2011/08/14

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.

If you're stuck, or you're not sure about certain step, always ask before doing anything else.

Please refrain from running tools or applying updates other than those I suggest.

Never run more than one scan at a time.

Keep updating me regarding your computer behavior, good, or bad.

The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.

If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.

I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

============================================

Go on with DDS.

Mr. Chip · 2011/08/14

DDS Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 10/19/2010 2:20:58 PM
System Uptime: 8/14/2011 7:21:02 AM (7 hours ago)
.
Motherboard: Acer | | Aspire X3400
Processor: AMD Athlon(tm) II X4 635 Processor | CPU 1 | 2900/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 657.946 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is NetworkDisk (NTFS) - 35 GiB total, 26.411 GiB free.
M: is NetworkDisk (NTFS) - 518 GiB total, 45.143 GiB free.
O: is NetworkDisk (NTFS) - 70 GiB total, 25.143 GiB free.
Z: is FIXED (NTFS) - 699 GiB total, 290.079 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00\4&72E34A8&0&0090
Manufacturer: Ralink Technology, Corp.
Name: 802.11n Wireless LAN Card
PNP Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00\4&72E34A8&0&0090
Service: netr28x
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&47E29E2&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&47E29E2&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP62: 7/16/2011 2:30:49 PM - Windows Update
RP63: 7/19/2011 12:36:39 AM - Windows Update
RP64: 7/21/2011 6:26:18 PM - Windows Update
RP65: 7/28/2011 9:17:39 AM - Installed ImagesPlus425 x64
RP66: 7/28/2011 9:20:28 AM - Installed ImagesPlus 4.25 Camera Control
RP67: 8/4/2011 5:37:06 PM - Scheduled Checkpoint
RP68: 8/9/2011 5:56:33 PM - Windows Update
.
==== Installed Programs ======================
.
Acer Arcade Deluxe
Acer Arcade Movie
Acer eRecovery Management
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Acrobat.com
Acronis*True*Image*Home 2011
Adobe Acrobat 9 Pro Extended - English, FranÃ§ais, Deutsch
Adobe Acrobat 9.4.5 - CPSID_83708
Adobe After Effects CS5.5
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Community Help
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Download Assistant
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9.4.5
Adobe Setup
Adobe Stock Photos CS3
Adobe Story
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Advertising Center
AVS Update Manager 1.0
AVS Video Converter 7
AVS4YOU Software Navigator 1.4
Bejeweled 2 Deluxe
Blackhawk Striker 2
Bob the Builder Can-Do-Zoo
Build-a-lot 2
ClubWPT
CyberLink PhotoNow
CyberLink PowerDirector
D3DX10
Easy Video Splitter 1.28
EditPlus 2
EditPlus 3
Escape Rosecliff Island
eSobi v2
F-PROT Antivirus for Windows x64
Faerie Solitaire
FATE - The Traitor Soul
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 4.5.0.457
Haali Media Splitter
Hotkey Utility
Identity Card
ImagesPlus 4.25 Camera Control
ImagXpress
iWisoft Free Video Converter 1.2
Java Auto Updater
Java(TM) 6 Update 26
Jewel Quest Solitaire 3
Junk Mail filter update
Malwarebytes' Anti-Malware version 1.51.1.1800
MediaShow Espresso
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Monopoly
Mozilla Firefox (3.6.18)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Mystery P.I. - Lost in Los Angeles
MyWinLocker
MyWinLocker Suite
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
NVIDIA ForceWare Network Access Manager
PDF Settings
Penguins!
Photo Mechanic 4.6
Photodex Presenter
Plants vs. Zombies
Polar Bowler
Polar Golfer
ProShow Producer
QuickBooks
QuickBooks Pro 2010
QuickTime
Realtek High Definition Audio Driver
Scrabble Plus
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Shredder
SmartSound Quicktracks Plugin
SnagIt 9
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Temp File Cleaner
Temp File Cleaner FileBulldog Toolbar
The Price is Right
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update Installer for WildTangent Games App
Virtual Families
Virtual Villagers - A New Home
Welcome Center
WildTangent Games App (Acer Games)
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahtzee
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
8/14/2011 7:23:13 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "2" attempting to start the service McAfee SiteAdvisor Service with arguments " " in order to run the server: {5A90F5EE-16B8-4C2A-81B3-FD5329BA477C}
8/14/2011 2:08:51 PM, Error: Service Control Manager [7000] - The McAfee SiteAdvisor Service service failed to start due to the following error: The system cannot find the file specified.
8/14/2011 12:44:22 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
8/13/2011 12:20:20 PM, Error: Service Control Manager [7043] - The Acronis Nonstop Backup Service service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================

Mr. Chip · 2011/08/14

DDS.txt

.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
Run by Chip_2 at 14:09:54 on 2011-08-14
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.7935.5649 [GMT -7:00]
.
AV: F-PROT Antivirus for Windows *Enabled/Updated* {31B7FFC6-2716-5A4E-528D-32786E690ED2}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
C:\Program Files (x86)\Photodex\ProShowProducer\ScsiAccess.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Citrix\GoToMeeting\457\g2mstart.exe
C:\Program Files (x86)\TechSmith\SnagIt 9\SnagIt32.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Citrix\GoToMeeting\457\g2mcomm.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\TechSmith\SnagIt 9\TSCHelp.exe
C:\Program Files (x86)\Citrix\GoToMeeting\457\g2mlauncher.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUI.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\QuickTime\qttask.exe
C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\TechSmith\SnagIt 9\SnagPriv.exe
C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe
C:\Program Files (x86)\TechSmith\SnagIt 9\snagiteditor.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\Users\Chip_2\Desktop\aswMBR.exe
C:\Program Files (x86)\EditPlus 3\editplus.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://som.startnow.com/?src=startpage&provider=bing&provider_name=bing&provider_code=Z061&partner_id=270&product_id=705&affiliate_id=&channel=campaign273&toolbar_id=13&toolbar_version=1.0.0.0&install_country=US&install_date=20110724&user_guid=BA5C33B8A4C642EBA2F99E8673357FF1&machine_id=927302b03b5cecc6d9b41fdbe7fd7568&browser=IE&os=win&os_version=6.1-x64-SP1
uSearch Bar = Preserve
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_x3400&r=173610108707p0428v1h5w4621v26o
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_x3400&r=173610108707p0428v1h5w4621v26o
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - C:\Program Files (x86)\TechSmith\SnagIt 9\SnagItBHO.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - C:\Program Files (x86)\TechSmith\SnagIt 9\SnagItIEAddin.dll
TB: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
uRun: [GoToMeeting] "C:\Program Files (x86)\Citrix\GoToMeeting\457\g2mstart.exe" "/Trigger RunAtLogon "
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe "
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe "
mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6 "
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe "
mRun: [F-PROT Antivirus Tray application] C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe "
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe "
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe "
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
mRun: [UpdatePDRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0 "
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [SAOB Monitor] C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe
mRun: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe "
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe "
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
StartupFolder: C:\Users\Chip_2\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAGIT~1.LNK - C:\Program Files (x86)\TechSmith\SnagIt 9\SnagIt32.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
LSP: %SYSTEMROOT%\system32\nvLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: Interfaces\{8DF20E62-8D88-4DE8-A56A-68E2790470BA} : NameServer = 192.168.1.33,192.168.2.34
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: acaptuser32.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\SnagIt 9\SnagItBHO.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll
BHO-X64: Somoto Toolbar - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~2\mcafee\sitead~1\mcieplg.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: SnagIt: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\SnagIt 9\SnagItIEAddin.dll
TB-X64: Somoto Toolbar: {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files (x86)\somototoolbar\vmntemplateX.dll
TB-X64: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
mRun-x64: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe "
mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe "
mRun-x64: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun-x64: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6 "
mRun-x64: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe "
mRun-x64: [F-PROT Antivirus Tray application] C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe "
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe "
mRun-x64: [(Default)]
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe "
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
mRun-x64: [UpdatePDRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0 "
mRun-x64: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun-x64: [SAOB Monitor] C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe
mRun-x64: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe "
mRun-x64: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe "
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
AppInit_DLLs-X64: acaptuser32.dll
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Chip_2\AppData\Roaming\Mozilla\Firefox\Profiles\fazadqja.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://som.startnow.com/s/?src=addrbar&provider=bing&provider_name=bing&provider_code=Z061&partner_id=270&product_id=705&affiliate_id=&channel=campaign273&toolbar_id=13&toolbar_version=1.0.0.0&install_country=US&install_date=20110724&user_guid=BA5C33B8A4C642EBA2F99E8673357FF1&machine_id=927302b03b5cecc6d9b41fdbe7fd7568&browser=FF&os=win&os_version=6.1-x64-SP1&q=
FF - component: C:\Program Files (x86)\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: C:\Users\Chip_2\AppData\Roaming\Mozilla\Firefox\Profiles\fazadqja.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: C:\Users\Chip_2\AppData\Roaming\Mozilla\Firefox\Profiles\fazadqja.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - component: C:\Users\Chip_2\AppData\Roaming\Mozilla\Firefox\Profiles\fazadqja.default\extensions\{652853ad-5592-4231-88c6-706613a52e61}\components\dtTransparency.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Photodex Presenter\npPxPlay.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\4\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - C:\Program Files (x86)\McAfee\SiteAdvisor
FF - Ext: FxIF: {11483926-db67-4190-91b1-ef20fcec5f33} - %profile%\extensions\{11483926-db67-4190-91b1-ef20fcec5f33}
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: SomotoToolbar: {652853ad-5592-4231-88c6-706613a52e61} - %profile%\extensions\{652853ad-5592-4231-88c6-706613a52e61}
.
============= SERVICES / DRIVERS ===============
.
R0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);C:\Windows\system32\DRIVERS\tdrpm273.sys --> C:\Windows\system32\DRIVERS\tdrpm273.sys [?]
R1 FPAV_RTP;FPAV_RTP;C:\Windows\system32\DRIVERS\FPAV_RTP.sys --> C:\Windows\system32\DRIVERS\FPAV_RTP.sys [?]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 afcdpsrv;Acronis Nonstop Backup Service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-3-10 3246040]
R2 FPAVServer;F-PROT Antivirus for Windows system;C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe [2010-11-3 83624]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-8-14 366640]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2010-10-19 1153368]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-3-31 243232]
R3 afcdp;afcdp;C:\Windows\system32\DRIVERS\afcdp.sys --> C:\Windows\system32\DRIVERS\afcdp.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 QuickBooksDB20;QuickBooksDB20;C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 --> C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 [?]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-23 135664]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [?]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-23 135664]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 51456888]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-08-14 14:24:52 -------- d-----w- C:\Program Files\CCleaner
2011-08-14 14:21:26 -------- d-----w- C:\Windows\SysWow64\wbem\Logs
2011-08-14 07:13:14 -------- d-----w- C:\Users\Chip_2\AppData\Roaming\Malwarebytes
2011-08-14 07:13:04 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-08-14 07:13:04 -------- d-----w- C:\ProgramData\Malwarebytes
2011-08-14 07:13:01 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-08-14 07:13:00 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-08-10 01:05:18 94208 ----a-w- C:\Program Files (x86)\Common Files\System\Ole DB\msdaosp.dll
2011-08-10 01:05:18 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
2011-08-10 01:05:18 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
2011-08-10 01:05:18 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
2011-08-10 01:05:18 212992 ----a-w- C:\Windows\System32\odbctrac.dll
2011-08-10 01:05:18 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
2011-08-10 01:05:18 163840 ----a-w- C:\Windows\System32\odbccp32.dll
2011-08-10 01:05:18 126976 ----a-w- C:\Program Files\Common Files\System\Ole DB\msdaosp.dll
2011-08-10 01:05:18 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
2011-08-10 01:05:18 106496 ----a-w- C:\Windows\System32\odbccu32.dll
2011-08-10 01:05:18 106496 ----a-w- C:\Windows\System32\odbccr32.dll
2011-08-10 01:05:01 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-08-10 01:02:16 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-08-10 00:56:57 5561216 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-08-10 00:56:57 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-08-10 00:56:56 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-07-29 17:08:42 -------- d-----w- C:\Hawaii Star New
2011-07-29 01:13:26 -------- d-----w- C:\000 ImagesPlus
2011-07-28 17:54:58 -------- d-----w- C:\Users\Chip_2\ImagesPlus
2011-07-28 16:18:08 -------- d-----w- C:\Program Files\MLUnsold Digital Imaging
2011-07-27 07:54:01 102400 ----a-w- C:\Windows\SysWow64\tsccvid.dll
2011-07-27 06:43:37 -------- d-----w- C:\Program Files (x86)\MLUnsold Digital Imaging
2011-07-27 06:43:20 303616 ----a-w- C:\Windows\IsUninst.exe
2011-07-24 08:43:58 -------- d-----w- C:\Program Files (x86)\somototoolbar
2011-07-24 08:43:51 -------- d-----w- C:\Program Files (x86)\Temp File Cleaner FileBulldog Toolbar
2011-07-24 08:43:41 -------- d-----w- C:\Program Files (x86)\Temp File Cleaner
2011-07-19 07:36:59 -------- d-----w- C:\dbc6ef5f5696f3f52a3a5dc5
2011-07-16 23:52:14 995383 ----a-w- C:\Windows\SysWow64\temp.001
2011-07-16 23:52:14 295000 ----a-w- C:\Windows\SysWow64\temp.000
2011-07-16 23:52:10 -------- d-----w- C:\Program Files (x86)\ClubWPT
2011-07-16 21:31:03 3137536 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2011-07-22 05:22:26 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 04:54:18 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-14 08:06:19 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-07-14 08:06:19 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-07-04 17:21:53 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-24 05:34:53 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-06-24 05:25:49 338432 ----a-w- C:\Windows\System32\conhost.exe
2011-06-21 06:20:53 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-06-21 05:28:33 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-05-25 02:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
.
============= FINISH: 14:11:10.04 ===============

Thanks again for helping. Please let me know if you need anything else.

broni · 2011/08/14

You're welcome

Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

[color= "Blue"]**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**[/color]

Please, never rename Combofix unless instructed.

Close any open browsers.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".

Click on [color= "Red"]this link[/color] to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

Close any open browsers.

[color= "Red"]WARNING:[/color] Combofix will disconnect your machine from the Internet as soon as it starts

Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results ". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: http://www.appremover.com/
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion ", restart computer to fix the issue.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

Double-click on the Rkill desktop icon to run the tool.

If using Vista or Windows 7 right-click on it and choose Run As Administrator.

A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

If not, delete the file, then download and use the one provided in Link 2.

If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.

Do not reboot until instructed.

If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Mr. Chip · 2011/08/14

ComboFix.txt log

Hello Broni,

ComboFox ran without any special tricks. Here is the log:

ComboFix 11-08-15.06 - Chip_2 08/14/2011 15:43:50.1.4 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.7935.6008 [GMT -7:00]
Running from: c:\users\Chip_2\Desktop\ComboFix.exe
AV: F-PROT Antivirus for Windows *Disabled/Updated* {31B7FFC6-2716-5A4E-528D-32786E690ED2}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-07-14 to 2011-08-14 )))))))))))))))))))))))))))))))
.
.
2011-08-14 22:48 . 2011-08-14 22:48 -------- d-----w- c:\users\QBDataServiceUser20\AppData\Local\temp
2011-08-14 22:30 . 2011-08-14 22:32 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-08-14 14:24 . 2011-08-14 14:24 -------- d-----w- c:\program files\CCleaner
2011-08-14 14:21 . 2011-08-14 14:21 -------- d-----w- c:\windows\SysWow64\wbem\Logs
2011-08-14 07:13 . 2011-08-14 07:13 -------- d-----w- c:\users\Chip_2\AppData\Roaming\Malwarebytes
2011-08-14 07:13 . 2011-08-14 07:13 -------- d-----w- c:\programdata\Malwarebytes
2011-08-14 07:13 . 2011-07-07 02:52 41272 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-08-14 07:13 . 2011-07-07 02:52 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-14 07:13 . 2011-08-14 07:13 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-08-10 01:05 . 2011-06-15 10:02 212992 ----a-w- c:\windows\system32\odbctrac.dll
2011-08-10 01:05 . 2011-06-15 10:02 163840 ----a-w- c:\windows\system32\odbccp32.dll
2011-08-10 01:05 . 2011-06-15 10:02 106496 ----a-w- c:\windows\system32\odbccu32.dll
2011-08-10 01:05 . 2011-06-15 10:02 106496 ----a-w- c:\windows\system32\odbccr32.dll
2011-08-10 01:05 . 2011-06-15 09:59 126976 ----a-w- c:\program files\Common Files\System\Ole DB\msdaosp.dll
2011-08-10 01:05 . 2011-06-15 08:55 86016 ----a-w- c:\windows\SysWow64\odbccu32.dll
2011-08-10 01:05 . 2011-06-15 08:55 81920 ----a-w- c:\windows\SysWow64\odbccr32.dll
2011-08-10 01:05 . 2011-06-15 08:55 319488 ----a-w- c:\windows\SysWow64\odbcjt32.dll
2011-08-10 01:05 . 2011-06-15 08:55 163840 ----a-w- c:\windows\SysWow64\odbctrac.dll
2011-08-10 01:05 . 2011-06-15 08:55 122880 ----a-w- c:\windows\SysWow64\odbccp32.dll
2011-08-10 01:05 . 2011-06-15 08:54 94208 ----a-w- c:\program files (x86)\Common Files\System\Ole DB\msdaosp.dll
2011-08-10 01:05 . 2011-07-09 02:46 288768 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-08-10 01:02 . 2011-06-21 06:34 1923968 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-10 00:56 . 2011-06-23 05:43 5561216 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-10 00:56 . 2011-06-23 04:33 3967872 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-08-10 00:56 . 2011-06-23 04:33 3912576 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-07-29 17:08 . 2011-07-29 17:28 -------- d-----w- C:\Hawaii Star New
2011-07-29 01:13 . 2011-07-29 07:05 -------- d-----w- C:\000 ImagesPlus
2011-07-28 17:54 . 2011-07-29 04:55 -------- d-----w- c:\users\Chip_2\ImagesPlus
2011-07-28 16:18 . 2011-07-28 16:23 -------- d-----w- c:\program files\MLUnsold Digital Imaging
2011-07-27 07:54 . 2005-06-15 10:00 102400 ----a-w- c:\windows\SysWow64\tsccvid.dll
2011-07-27 06:43 . 2011-07-28 17:55 -------- d-----w- c:\program files (x86)\MLUnsold Digital Imaging
2011-07-27 06:43 . 1997-11-19 22:49 303616 ----a-w- c:\windows\IsUninst.exe
2011-07-24 08:43 . 2011-07-24 08:44 -------- d-----w- c:\program files (x86)\somototoolbar
2011-07-24 08:43 . 2011-07-24 08:44 -------- d-----w- c:\program files (x86)\Temp File Cleaner FileBulldog Toolbar
2011-07-24 08:43 . 2011-07-24 08:43 -------- d-----w- c:\program files (x86)\Temp File Cleaner
2011-07-19 07:36 . 2011-07-19 07:37 -------- d-----w- C:\dbc6ef5f5696f3f52a3a5dc5
2011-07-16 23:52 . 2002-03-25 17:31 295000 ----a-w- c:\windows\SysWow64\temp.000
2011-07-16 23:52 . 2002-03-25 17:30 995383 ----a-w- c:\windows\SysWow64\temp.001
2011-07-16 23:52 . 2011-07-16 23:53 -------- d-----w- c:\program files (x86)\ClubWPT
2011-07-16 21:31 . 2011-06-11 03:07 3137536 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-16 04:26 . 2011-08-10 01:04 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-14 08:06 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-07-14 08:06 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-07-04 17:21 . 2011-05-23 06:37 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-25 02:14 . 2010-10-19 22:14 270720 ------w- c:\windows\system32\MpSigStub.exe
2011-05-25 02:12 . 2011-06-14 09:15 8718160 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DE8A9376-735A-4871-890E-EEE3DA5F5FC2}\mpengine.dll
2011-05-24 11:42 . 2011-07-04 17:22 404480 ----a-w- c:\windows\system32\umpnpmgr.dll
2011-05-24 10:40 . 2011-07-04 17:22 64512 ----a-w- c:\windows\SysWow64\devobj.dll
2011-05-24 10:40 . 2011-07-04 17:22 44544 ----a-w- c:\windows\SysWow64\devrtl.dll
2011-05-24 10:39 . 2011-07-04 17:22 145920 ----a-w- c:\windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37 . 2011-07-04 17:22 252928 ----a-w- c:\windows\SysWow64\drvinst.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{652853ad-5592-4231-88c6-706613a52e61}]
2011-07-21 16:40 81920 ----a-w- c:\program files (x86)\somototoolbar\vmntemplateX.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{652853ad-5592-4231-88c6-706613a52e61} "= "c:\program files (x86)\somototoolbar\vmntemplateX.dll" [2011-07-21 81920]
.
[HKEY_CLASSES_ROOT\clsid\{652853ad-5592-4231-88c6-706613a52e61}]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@= "{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} "
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2010-02-01 18:03 120176 ----a-w- c:\program files (x86)\EgisTec MyWinLocker\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg "= "c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-03-31 39408]
"GoToMeeting "= "c:\program files (x86)\Citrix\GoToMeeting\457\g2mstart.exe" [2010-12-18 39816]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SuiteTray "= "c:\program files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" [2010-02-01 337264]
"EgisUpdate "= "c:\program files (x86)\EgisTec IPS\EgisUpdate.exe" [2009-12-25 201512]
"EgisTecPMMUpdate "= "c:\program files (x86)\EgisTec IPS\PmmUpdate.exe" [2009-12-25 401192]
"Hotkey Utility "= "c:\program files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe" [2010-03-26 563744]
"MDS_Menu "= "c:\program files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"ArcadeMovieService "= "c:\program files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe" [2010-02-05 124136]
"F-PROT Antivirus Tray application "= "c:\program files (x86)\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe" [2010-07-05 1674032]
"Adobe Reader Speed Launcher "= "c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM "= "c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"Adobe Acrobat Speed Launcher "= "c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2011-06-08 40376]
"Acrobat Assistant 8.0 "= "c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2010-09-23 640440]
"QuickTime Task "= "c:\program files (x86)\QuickTime\qttask.exe" [2010-11-15 282624]
"UpdatePDRShortCut "= "c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-01-04 222504]
"Intuit SyncManager "= "c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2010-10-19 1439496]
"SAOB Monitor "= "c:\program files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe" [2010-11-16 2536448]
"TrueImageMonitor.exe "= "c:\program files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe" [2011-02-02 5546376]
"AdobeCS5.5ServiceManager "= "c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"SwitchBoard "= "c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"SunJavaUpdateSched "= "c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"Malwarebytes' Anti-Malware "= "c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-07 449584]
.
c:\users\Chip_2\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2010-3-29 245120]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2010-12-21 1154848]
SnagIt 9.lnk - c:\program files (x86)\TechSmith\SnagIt 9\SnagIt32.exe [2008-9-16 6825288]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin "= 5 (0x5)
"ConsentPromptBehaviorUser "= 3 (0x3)
"EnableUIADesktopToggle "= 0 (0x0)
"EnableLinkedConnections "= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen "= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer "=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FPAVServer]
@= "Service "
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=" "
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-23 135664]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-23 135664]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2010-03-25 51456888]
R3 MWLService;MyWinLocker Service;c:\program files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-02-01 305520]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 QuickBooksDB20;QuickBooksDB20;c:\progra~2\Intuit\QUICKB~1\QBDBMgrN.exe [2009-08-18 678912]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 FPAVServer;F-PROT Antivirus for Windows system;c:\program files (x86)\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe [2010-11-04 83624]
R4 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-07-07 366640]
S0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);c:\windows\system32\DRIVERS\tdrpm273.sys [x]
S1 FPAV_RTP;FPAV_RTP;c:\windows\system32\DRIVERS\FPAV_RTP.sys [x]
S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys [x]
S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys [x]
S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 afcdpsrv;Acronis Nonstop Backup Service;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-03-10 3246040]
S2 Greg_Service;GRegService;c:\program files (x86)\Acer\Registration\GregHSRW.exe [2009-08-28 1150496]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 Updater Service;Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe [2010-01-28 243232]
S3 afcdp;afcdp;c:\windows\system32\DRIVERS\afcdp.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ASWMBR
*Deregistered* - aswMBR
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-14 c:\windows\Tasks\F-PROT Antivirus - Daily Scan.job
- c:\program files (x86)\FRISK Software\F-PROT Antivirus for Windows\FPWin.exe [2010-07-08 00:26]
.
2011-08-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-23 22:22]
.
2011-08-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-23 22:22]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@= "{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} "
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2010-02-01 18:06 137584 ----a-w- c:\program files (x86)\EgisTec MyWinLocker\x64\PSDProtect.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl "= "c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-20 7981088]
"mwlDaemon "= "c:\program files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe" [2010-02-01 349552]
"BCSSync "= "c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
"Acronis Scheduler2 Service "= "c:\program files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" [2011-02-02 390720]
"AdobeAAMUpdater-1.0 "= "c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-16 499608]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs "=0x1
"AppInit_DLLs "=c:\windows\System32\acaptuser64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://som.startnow.com/?src=startpage&provider=bing&provider_name=bing&provider_code=Z061&partner_id=270&product_id=705&affiliate_id=&channel=campaign273&toolbar_id=13&toolbar_version=1.0.0.0&install_country=US&install_date=20110724&user_guid=BA5C33B8A4C642EBA2F99E8673357FF1&machine_id=927302b03b5cecc6d9b41fdbe7fd7568&browser=IE&os=win&os_version=6.1-x64-SP1
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_x3400&r=173610108707p0428v1h5w4621v26o
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
LSP: %SYSTEMROOT%\system32\nvLsp.dll
TCP: Interfaces\{8DF20E62-8D88-4DE8-A56A-68E2790470BA}: NameServer = 192.168.1.33,192.168.2.34
FF - ProfilePath - c:\users\Chip_2\AppData\Roaming\Mozilla\Firefox\Profiles\fazadqja.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://som.startnow.com/s/?src=addrbar&provider=bing&provider_name=bing&provider_code=Z061&partner_id=270&product_id=705&affiliate_id=&channel=campaign273&toolbar_id=13&toolbar_version=1.0.0.0&install_country=US&install_date=20110724&user_guid=BA5C33B8A4C642EBA2F99E8673357FF1&machine_id=927302b03b5cecc6d9b41fdbe7fd7568&browser=FF&os=win&os_version=6.1-x64-SP1&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files (x86)\McAfee\SiteAdvisor
FF - Ext: FxIF: {11483926-db67-4190-91b1-ef20fcec5f33} - %profile%\extensions\{11483926-db67-4190-91b1-ef20fcec5f33}
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: SomotoToolbar: {652853ad-5592-4231-88c6-706613a52e61} - %profile%\extensions\{652853ad-5592-4231-88c6-706613a52e61}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@= "FlashBroker "
"LocalizedString "= "@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled "=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@= "{FAB3E735-69C7-453B-A446-B6823C6DF1C9} "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@= "Shockwave Flash Object "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx "
"ThreadingModel "= "Apartment "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@= "0 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@= "ShockwaveFlash.ShockwaveFlash.10 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx, 1 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@= "{D27CDB6B-AE6D-11cf-96B8-444553540000} "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@= "1.0 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@= "ShockwaveFlash.ShockwaveFlash "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@= "Macromedia Flash Factory Object "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx "
"ThreadingModel "= "Apartment "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@= "FlashFactory.FlashFactory.1 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx, 1 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@= "{D27CDB6B-AE6D-11cf-96B8-444553540000} "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@= "1.0 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@= "FlashFactory.FlashFactory "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@= "IFlashBroker4 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@= "{00020424-0000-0000-C000-000000000046} "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@= "{FAB3E735-69C7-453B-A446-B6823C6DF1C9} "
"Version "= "1.0 "
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue "=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-08-14 15:51:19
ComboFix-quarantined-files.txt 2011-08-14 22:51
.
Pre-Run: 707,183,194,112 bytes free
Post-Run: 710,327,156,736 bytes free
.
- - End Of File - - 88ACE79C0CF17309BFBCC57E1F055CEA

broni · 2011/08/14

Looks clean as well.

Any current issues?

Mr. Chip · 2011/08/14

Hi Broni,

It seems to be working OK. I am just concerned about W32/Kolab.E.gen!Eldorado. Have you heard of this trojan? Did the above tests prove it is gone?

I just did a Google search and it appears this may be a false positive. Please see the first few posts at this link.

https://forum.f-prot.com/index.php?action=recent

broni · 2011/08/14

Those findings you reported were located in temporary files in temporary folder, so I wouldn't worry much about it especially since all other scans come up clean.

Let's run couple more...

1. Download Security Check from HERE, and save it to your Desktop.

Double-click SecurityCheck.exe

Follow the onscreen instructions inside of the black box.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

Double click on TFC.exe to run the program.

Click on Start button to begin cleaning process.

TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

Disable your antivirus program

Tick the box next to YES, I accept the Terms of Use

Click Start

Accept any security warnings from your browser.

Check Scan archives

Click Start

ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

When the scan completes, push List of found threats

Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

NOTE. If Eset won't find any threats, it won't produce any log.

Mr. Chip · 2011/08/14

Security Check output

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
F-PROT Antivirus for Windows x64
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Temp File Cleaner
Temp File Cleaner FileBulldog Toolbar
Java(TM) 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.181.26
Adobe Reader 9.4.5
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.18)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Malwarebytes' Anti-Malware mbamservice.exe
Spybot Teatimer.exe is disabled!
FRISK Software F-PROT Antivirus for Windows FPAVServer.exe
FRISK Software F-PROT Antivirus for Windows FPWin.exe
Acronis TrueImageHome OnlineBackupStandalone TrueImageMonitor.exe
``````````End of Log````````````

broni · 2011/08/14

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

broni · 2011/08/14

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

Mr. Chip · 2011/08/15

ESET results

Hi Broni,

Good news, the scan finished and it said "No Threats Found "!

204,658 files scanned in 90 minutes with no threats.

Mr. Chip · 2011/08/15

I also just installed Adobe Reader 10.1. After the install the previous Reader 9.x is no longer listed under Uninstall Programs.

broni · 2011/08/15

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
Then click the Run Fix button at the top

Let the program run unhindered, reboot the PC when it is done

Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.

Close all other programs apart from OTL as this step will require a reboot

On the OTL main screen, press the CLEANUP button

Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

Mr. Chip · 2011/08/17

OTL Log

Broni,

Sorry for the delay Here is the log:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Chip
->FireFox cache emptied: 36844081 bytes

User: Chip_2
->Temp folder emptied: 138802 bytes
->Temporary Internet Files folder emptied: 2068706 bytes
->FireFox cache emptied: 48896429 bytes
->Flash cache emptied: 1469 bytes

User: Default

User: Default User

User: Public

User: QBDataServiceUser20
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 844 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 84659 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 84.00 mb

[EMPTYFLASH]

User: All Users

User: Chip

User: Chip_2
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

User: QBDataServiceUser20

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.26.5 log created on 08172011_203354

Files\Folders moved on Reboot...
C:\Users\Chip_2\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

Log in or Sign up

Solved Infected Windows 7 64-bit PC

Mr. Chip Well-Known Member Thread Starter

wildfire Getting Old

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

Share This Page

Log in or Sign up

Solved Infected Windows 7 64-bit PC

Mr. Chip Well-Known Member Thread Starter

wildfire Getting Old

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

Mr. Chip Well-Known Member Thread Starter

broni Moderator Malware Analyst

Mr. Chip Well-Known Member Thread Starter

Share This Page

Useful Searches