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Solved Could someone verify the system is clean please?

Discussion in 'Malware and Virus Removal Archive' started by cspgsl, 2011/07/27.

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  1. 2011/07/29
    broni

    broni Moderator Malware Analyst

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    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL
DRV - [2009/10/07 16:28:48 | 000,017,544 | ---- | M] (Panda Security, S.L.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RkPavproc1.sys -- (RkPavproc1)
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings:  "ProxyOverride" = 127.0.0.1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings:  "ProxyOverride" = 127.0.0.1
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
O3 - HKU\S-1-5-21-507921405-789336058-839522115-1005\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
[2010/09/01 08:00:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Panda Security
[2010/09/01 08:02:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Debra Martyn\Application Data\Panda Security

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ====================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
    broni,
    #21
  2. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    :OTL
    DRV - [2009/10/07 16:28:48 | 000,017,544 | ---- | M] (Panda Security, S.L.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RkPavproc1.sys -- (RkPavproc1)
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 127.0.0.1
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 127.0.0.1
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
    O3 - HKU\S-1-5-21-507921405-789336058-839522115-1005\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
    [2010/09/01 08:00:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Panda Security
    [2010/09/01 08:02:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Debra Martyn\Application Data\Panda Security

    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [Reboot]
     
    cspgsl,
    #22


  3. to hide this advert.

  4. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 3
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    Microsoft Security Essentials
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Malwarebytes' Anti-Malware
    CCleaner
    Java(TM) 6 Update 26
    Out of date Java installed!
    Adobe Flash Player 10.1.82.76
    Adobe Reader 9.4.5
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.8)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Windows Defender MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Microsoft Security Client Antimalware MsMpEng.exe
    ``````````End of Log````````````
     
    cspgsl,
    #23
  5. 2011/07/29
    broni

    broni Moderator Malware Analyst

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    Please redo OTL fix.
    You just posted my script instead of running it.

    ===============================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
     
    broni,
    #24
  6. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    whoops - I'll run it after ESET finishes
     
    cspgsl,
    #25
  7. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    ESET found no threats - OTL will follow in a few minutes
     
    cspgsl,
    #26
  8. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    All processes killed
    ========== OTL ==========
    Error: No service named RkPavproc1 was found to stop!
    Service\Driver key RkPavproc1 not found.
    File C:\WINDOWS\system32\drivers\RkPavproc1.sys not found.
    HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
    HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=\ not found.
    Registry value HKEY_USERS\S-1-5-21-507921405-789336058-839522115-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Folder C:\Documents and Settings\All Users\Application Data\Panda Security\ not found.
    Folder C:\Documents and Settings\Debra Martyn\Application Data\Panda Security\ not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Debra Martyn
    ->Temp folder emptied: 1784 bytes
    ->Temporary Internet Files folder emptied: 5926018 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 470 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: LogMeInRemoteUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 3524 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 11494 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 1325492 bytes

    Total Files Cleaned = 7.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Debra Martyn
    ->Flash cache emptied: 0 bytes

    User: Default User

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: LogMeInRemoteUser

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.26.1 log created on 07292011_153454

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
    cspgsl,
    #27
  9. 2011/07/29
    broni

    broni Moderator Malware Analyst

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    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
     
    broni,
    #28
  10. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Cheers Broni, thanks for your help

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Debra Martyn
    ->Temp folder emptied: 1603 bytes
    ->Temporary Internet Files folder emptied: 5830036 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 470 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: LogMeInRemoteUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 4840 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3970 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 6.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Debra Martyn
    ->Flash cache emptied: 0 bytes

    User: Default User

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: LogMeInRemoteUser

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.26.1 log created on 07292011_172643

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
    cspgsl,
    #29
  11. 2011/07/29
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]

    Good luck!
     
    broni,
    #30
  12. 2011/07/29
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    LOL - I think that they have seen the light. They finally have figured out that it might be less expensive to download movies from a paid site than calling me once a year to save their sorry butts.

    The last one I had that decided to replace the computer... they haven't changed their ways... as yet.
     
    cspgsl,
    #31
  13. 2011/07/29
    broni

    broni Moderator Malware Analyst

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    Hahaha.....
     
    broni,
    #32
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