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Solved Windows XP SP3 running slow

Discussion in 'Malware and Virus Removal Archive' started by Mr. Chip, 2011/06/07.

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  1. 2011/06/08
    broni

    broni Moderator Malware Analyst

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    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ...and Eset...
     
    broni,
    #21
  2. 2011/06/08
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Hi broni,

    I downloaded the latest Adobe Reader. Should I install it now or do the final scan first?

    Also, do you know how long ESET will take to run? A few times I needed to run TrendMicro's online scanner and it took 4-6 hours.

    Finally, I think I did do something wrong. Every now and then an error message is popping up: jusched.exe has encountered a problem and needs to close. We are sorry for the inconvenience. This message has popped up 3x since my ComboFix mix up. Is there an easy fix for this?
     
    Mr. Chip,
    #22


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  4. 2011/06/08
    broni

    broni Moderator Malware Analyst

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    broni,
    #23
  5. 2011/06/08
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Hi broni,

    We are really close. I will soon run the online scanner which I suspect will take some hours.

    I installed Reader X. I opened Add/Remove Programs to uninstall earlier versions, but nothing was listed. I see that there is still a Reader 9 folder in my Programs folder.

    Can I use AppRemover that you mentioned in a previous post to remove version 9? I will hold off starting ESET to hear back from you.
     
    Mr. Chip,
    #24
  6. 2011/06/08
    broni

    broni Moderator Malware Analyst

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    If nothing is listed in Add\Remove, do nothing.
     
    broni,
    #25
  7. 2011/06/08
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    OK, I have started the online scan. I suspect this will be a few hours, but who knows?
     
    Mr. Chip,
    #26
  8. 2011/06/08
    broni

    broni Moderator Malware Analyst

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    Let me know....
     
    broni,
    #27
  9. 2011/06/09
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Good news

    Hi broni,

    Good news, ESET finished the scan (156,000 files) and said no threats were found!
     
    Mr. Chip,
    #28
  10. 2011/06/09
    broni

    broni Moderator Malware Analyst

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    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
    broni,
    #29
  11. 2011/06/12
    broni

    broni Moderator Malware Analyst

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    Still with me?
     
    broni,
    #30
  12. 2011/06/13
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    OTL Log

    Hi Broni,

    Sorry for disappearing for a couple of days!! I have been offline dealing with some family stuff. I should have told you and apologize.

    I ran the OTL code you requested. Here is the log. I am on to the next steps:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: clevinson
    ->Temp folder emptied: 1219990 bytes
    ->Temporary Internet Files folder emptied: 666308 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 48746797 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 3923 bytes

    User: clevinson.TECHWISELAN
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: CLEVIN~1~TEC

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: mike
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 596890 bytes

    User: __sbs_netsetup__
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 33251 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 49.00 mb


    [EMPTYFLASH]

    User: All Users

    User: clevinson
    ->Flash cache emptied: 0 bytes

    User: clevinson.TECHWISELAN
    ->Flash cache emptied: 0 bytes

    User: CLEVIN~1~TEC

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: mike
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: __sbs_netsetup__

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.23.0 log created on 06132011_090837

    Files\Folders moved on Reboot...
    C:\Documents and Settings\clevinson\Local Settings\Temporary Internet Files\Content.IE5\9MECON6A\master[1].xml moved successfully.

    Registry entries deleted on Reboot...
     
    Mr. Chip,
    #31
  13. 2011/06/13
    broni

    broni Moderator Malware Analyst

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    Whenever ready....
     
    broni,
    #32
  14. 2011/06/18
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     
    broni,
    #33
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