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Solved Cannot clear Fraud.XPAntivirus from computer

Discussion in 'Malware and Virus Removal Archive' started by AlanR, 2011/06/07.

Page 2 of 2
  1. 2011/06/10
    broni

    broni Moderator Malware Analyst

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    Regarding OTL, try to re-run the fix.
     
    broni,
    #21
  2. 2011/06/10
    AlanR

    AlanR Well-Known Member Thread Starter

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    Success after the third attempt:

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Users\Alan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\6e45fa36-2a098ee5 moved successfully.
    File\Folder C:\Windows.old\Documents and Settings\Alan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\6e45fa36

    -2a098ee5 not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Alan
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 165547878 bytes
    ->Java cache emptied: 193351 bytes
    ->FireFox cache emptied: 58110631 bytes
    ->Flash cache emptied: 48277 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1208 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 1328707 bytes

    Total Files Cleaned = 215.00 mb


    [EMPTYFLASH]

    User: Alan
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.23.0 log created on 06102011_174731

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
    AlanR,
    #22


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  4. 2011/06/10
    broni

    broni Moderator Malware Analyst

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    Go on...
     
    broni,
    #23
  5. 2011/06/10
    AlanR

    AlanR Well-Known Member Thread Starter

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    Ok Broni

    I have updated to 'Java update 26'

    Then I used JavaRa to uninstall the older versions and here is the report:

    JavaRa 1.16 Removal Log.Report follows after line.------------------------------------The JavaRa removal process was started on Thu Apr 28 22:29:19 2011

    Found and removed: C:\Program Files\Java\jre1.6.0_13Found and removed: C:\Users\Alan\AppData\LocalLow\Sun\Java\jre1.6.0_13Found and removed: C:\Users\Alan\AppData\LocalLow\Sun\Java\jre1.6.0_14Found and removed: C:\Users\Alan\AppData\LocalLow\Sun\Java\jre1.6.0_15Found and removed: C:\Users\Alan\AppData\LocalLow\Sun\Java\jre1.6.0_17Found and removed: C:\Users\Alan\AppData\LocalLow\Sun\Java\jre1.6.0_18There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0001-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0002-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0003-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0004-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0005-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0006-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0007-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0008-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0009-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0010-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0011-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0012-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0013-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0014-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0015-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0016-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0017-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0018-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0019-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0020-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0021-ABCDEFFDCBA}. The error returned was 124.There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0022-ABCDEFFDCBA}. The error returned was 124.

    NOTE:
    As you see it refuses once more, relating back to my earlier comments to you about uninstalling version 13, as it is still on my control panel uninstall list.



    I went on then to uninstall Adobe, and to install FoxTabPDFConverter which did not go well at all. Although the installation seemed to go ok. There was no way that I could open it to see what it looked like...no onscreen icon...nothing that I could use.I tried twice to install but I could not make sense of what was wrong with it. I have now tried to uninstall it without success. Should have stayed with Adobe I am beginning to think.

    I then went back to Java, and I tried to uninstall version 13 through the control panel, using the uninstall option. That brought up a request by my system to let a program go through (like last time)which I did assuming it was to do with the uninstall process.But I believe that it conned me as the version 13 is still there and I have finished up with a toolbar on my Firefox called 'BabyLon Search', or something, that I did not expect to see. Does this mean anything to you?

    In conclusion

    1) Java is up to date.

    2) But I cannot uninstall version 13 (and I may have been conned into opening my computer to something that I did not want). I do I delete this BABYLON toolbar?

    3) Although I have attmpted to uninstall FoxTabConverter...and it is not on my control panel uninstall list...it does not show up on my program file list through control panel, but there are still files;drivers;images etc. on my system in...C:\Program Files\FoxTabPDFConverter. Don't know what to do with these as they were supposed to have been uninstalled.

    There I think that covers it, and I hope it makes sense.

    Not my day today broni
     
    Last edited: 2011/06/10
    AlanR,
    #24
  6. 2011/06/10
    broni

    broni Moderator Malware Analyst

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    broni,
    #25
  7. 2011/06/11
    AlanR

    AlanR Well-Known Member Thread Starter

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    Good day broni,

    I don't know how I got mixed up with those other programs, I know
    it was during trying to unistall Java version 13 and changing to
    FoxIt PDF Reader.

    My computer was a bit of a mess after that. It had slowed down
    quite a bit, I had toolbars that I did not want, a juddery mouse,
    some of my Favourites would not load (including your forum
    at WindowBBS) It had all changed,I did know where to start.

    So I decided to do a system restore to the recent last point
    recommended. I knew that one of the recent programs you got me
    to use had created a new system restore point. I am guessing
    the point is just before installing Java version 26.

    Sorry but I had to do it, hope it does not cause you any problems
    helping me to get my computer clean.

    The computer seems to be working as normal now.


    ESET

    Here is the report from ESET that I did post earlier as requested:

    C:\Users\Alan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\6e45fa36-2a098ee5 Java/TrojanDownloader.OpenStream.NCA trojan
    C:\Windows.old\Documents and Settings\Alan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\6e45fa36-2a098ee5 Java/TrojanDownloader.OpenStream.NCA trojan


    Here is a report from an ESET scan that I decided to do this morning:

    C:\_OTL\MovedFiles\06102011_174731\C_Users\Alan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\6e45fa36-2a098ee5 Java/TrojanDownloader.OpenStream.NCA trojan


    Thanks again Broni for all of your help, it is very much appreciated.
     
    Last edited: 2011/06/11
    AlanR,
    #26
  8. 2011/06/11
    broni

    broni Moderator Malware Analyst

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    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2011/06/11
    AlanR

    AlanR Well-Known Member Thread Starter

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    Here is the OTL log.


    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Alan
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 1151841 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 52298319 bytes
    ->Flash cache emptied: 1254 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 7990 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 1387002 bytes

    Total Files Cleaned = 52.00 mb


    [EMPTYFLASH]

    User: Alan
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.23.0 log created on 06112011_190259

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
    AlanR,
    #28
  10. 2011/06/11
    broni

    broni Moderator Malware Analyst

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    Whenever ready...
     
    broni,
    #29
  11. 2011/06/12
    AlanR

    AlanR Well-Known Member Thread Starter

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    I am curious as to why we never actually found the Fraud.XPAntivirusbot item that the S&D scan had reported. I have uninstalled S&D...could I ask if you would like to comment on my use of 'SpywareBlaster' in its place, please.


    My computer appears to be working just fine Broni. Thank you very much for your help again.

    Cool beans.

    Alan
     
    Last edited: 2011/06/12
    AlanR,
    #30
  12. 2011/06/12
    broni

    broni Moderator Malware Analyst

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    Spywareblaster is a fine program. You can keep it.

    Very well, as it's considered as a tool of the past.

    Well done!

    Good luck and stay safe :)
     
    broni,
    #31
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